Rock House

Seriously one piece of advice, you will NOT regret this place! I’ve traveled the world and yet to see an overall experience as nice as this one. Enjoy, Your welcome!

The Rock House resort was so freaking beautiful from the views, room, great customer service this by far has been one of my favorite resorts I stayed at out of all my travel destinations!!!! The Rock House resort exceeded all my expectations plus more!! This was my fiance’ first time in Turks and she loved every second of it! We stayed in the Oceanfront pool view room and this room is a 10/10. The staff at Rock House resort were amazing and very attentive it felt good to get your moneys worth. I honestly will only stay at the Rock House resort going forward when I visit Turks and Caicos again!! I had to show the world the beautiful Rock House resort in Tik tok and hope it bring more exposure to this luxury resort! Thank you to the wonderful Rock house resort for making our baecation full of beautiful memories!!!

Beautiful property but I'd say the customer service was not what I thought it would be. There staff at the front desk were horrible with getting you your taxis. Other than that the rest of the staff was very nice.

Loved the Rock House. Food and view was amazing. Honestly, the staff were great! If you’re looking for a great vacation, this is the place. I would recommend getting a rental car if you would like to get around the island the house does provide parking.

Overall great experience. Staff friendly and welcoming. Literally like having your own private beach & never overcrowded, but on small side. We would suggest renting a car. There is absolutely nothing within walking distance. Average taxi $25 USD one way. Bring small bills b/c very hard to get change; no ATM on site. Type A & B outlets (US outlets). Special thanks to Woodens, Cynisha, Fabienne, Peterson, Francesca & housekeeping staff! Beach area includes: - kayaks & snorkeling gear - infused ice water - beach towels, loungers & umbrellas - complementary sun screen & aloe vera Hotel provides several private alcoves overlooking the water with loungers & chairs. Since it is a tropical island there are random areas of coral in the water so you may want to bring water shoes. We rented one bedroom suite w/pool overlooking ocean, which exceeded our expectations! Very clean & private with beautiful view. Suite Includes: - fully equipped kitchenette - Palmolive dish soap - Finish Jet Dry dishwasher detergent - Nespresso machine - hair dryer - mini washer & dryer - single load all laundry detergent - 2 count Snuggle dryer sheets - robes x2 - flip flops x2 - small safe - loofah - toothbrush x2 - L’Occitane products: shampoo, conditioner, body wash, liquid hand soap & hand lotion - small bath salt - comb x1 - cleansing facial wipe x2 - bottled water We suggest booking Island Vibes snorkeling excursion - request Palmer - he rocks!

Our stay at Rock House was amazing and one of the most beautiful places we have stayed. The location is perfect and only minutes from the airport. The food was exceptional. This is truly a luxury hotel and we can't wait to go back!

We had a brilliant time - the staff were incredible, extremely helpful and welcoming! Thanks to Franncesca, Peterson, Robert, Monica, Gerald, Berlandie, Frank, Orlando and everyone who helped with all our questions, provided recommendations, carted us around and managed to help us find last minute bookings. The pool and restaurant team were always smiling and made the overall experience that much more wonderful! The lobster pizza and Drunken Lobsters - exceptional! The resort is beautiful - the walkways and views are stunning, the pool area is pristine. The only real downsides is that it is very remote (which is also an upside!), so you do need a car / rely on taxis as you cannot walk anywhere, so this can also get very expensive. Plus there is construction but for the most part that didn't disrupt us.

The Rock house is a nice quite place to stay for couples looking for a romantic vacation with relaxation and a wonderful view and great service. The location is very close to the airport but it’s quite a distance from the tourist areas, so you will have to drive or take a taxi for excursions and traditional island scenery and activities. If you are looking for fun, excitement and easy access to different excursions, then I’d recommend the Grace Bay Area. But for a quiet, relaxing place with style and a great atmosphere, The Rock House is a nice choice. It really depends on what you want your vacation to be.

As per other reviews here - summary is simple, nice location/facilities, abysmal service and hospitality. It honestly feels like most people working there do not want to be there. For 1k a night… Not a great stay. Booked for our honeymoon, which I’d advise against… I’d highly recommend an airbnb on the Island, far better options out there for less. We stayed here primarily because we wanted a concierge to help us plan out the best activities on the island, and make bookings / transfers. Which was a disaster. Pros: Beautiful location, view and nice rooms/facilities. Cons Service - Apart from a few standouts, the majority of staff do not look like they want to be there. The service was begrudging, as if we were being done a favor. Simple requests were forgotten and nothing shows up. We got sick of following up and bought groceries / drinks at the local supermarket for the rest of our stay. We received far better service at the beach shacks we ate at - given that this place is super expensive… just ouch. Excursions/concierge - this is where things truly fell apart. No confirmations, poor communication, had to followup multiple times. Long story short, we ended up missing our main excursion and were driven around for a couple of hours from hotel to hotel. Left us frustrated and wishing we had simply booked an airbnb. We ended up booking the remaining activities ourselves, and things ran smoothly from that point on. Construction - they choose to omit this completely...

Beautiful property, Minutes from airport, great service!!