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Holiday Inn Express London - ExCeL, an IHG Hotel

3 star rated hotel
8.6/10 Excellent
(1000 verified Hotels.com guest reviews)
See real reviews (20)

generated by AI based on family reviews

Overview

The Holiday Inn Express London - ExCeL is a conveniently located hotel, praised for its comfortable and clean rooms, friendly staff, and a good breakfast. Guests appreciate its proximity to the DLR, offering easy access to central London. While some mention airport noise, many find it manageable, particularly at night. Parking is available but incurs a charge, and some have reported minor issues with the WiFi and occasional limitations with the food options.

Guest highlights

Friendly and helpful staff
Good breakfast
Convenient location near DLR
Clean and comfortable rooms

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.

Nearby attractions

Holiday Inn Express London - ExCeL, an IHG Hotel is located in Docklands, a neighborhood in London, and is near the airport and near a metro station. Oxford Street and Covent Garden Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or O2 Arena.

Popular amenities

Parking

Onsite parking available only on request
Self parking on site (GBP 16 per night)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available weekdays 6:30 AM–10:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Outdoor

Terrace

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express London - ExCeL, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

20 reviews

Review data

5 star reviews

45%

4 star reviews

45%

3 star reviews

10%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express London - ExCeL, an IHG Hotel

Showing 1 - 10 of 20 reviews

Latest reviews (20)

I

Ian

9 Sept 2024 - 10 Sept 2024
reviewed on hcom

4 out of 5 stars

All good except Hotels.com says there is parking but this is charged seperately at £16
J

Joshua

9 Jul 2024 - 10 Jul 2024
reviewed on hcom

5 out of 5 stars

Room was good, seemed all clean. Check-in was very friendly, though worth bearing in mind they put a £50 deposit hold on your card at check-in that lasts up to a couple weeks. Location is good, airport noise not as well kept out as I'd like, but not an issue at night. Only dissapointment, I requested a wake-up call which never came, so double check that if you'll really need one.
R

Raymond

21 Jun 2024 - 23 Jun 2024
reviewed on hcom

4 out of 5 stars

Great hotel - it is a trek outside of London and ten miles from Kings Cross but the Elizabeth Line and DLR make it accessible and convenient. Breakfast is good. Rooms comfortable clean and tidy. Some noise from the nearby airport but that’s to be expected given the location. We would stay again though it’s a bit too far out for a weekend in central London hit price drove our decision to book here as it’s far cheaper than city centre hotels. DLR is 5 minute walk away.
L

Leah

19 May 2024 - 20 May 2024
reviewed on hcom

4 out of 5 stars

This is my second state at the Holiday Inn and once again it was great! Check-in was quick and easy, parking was plentiful, food and service were all excellent. I stayed in a standard double room and the room was clean and fresh. My only issue was, with it being so warm and me being situated on the third floor, the air-conditioning units on the roof were incredibly loud and kept me awake for most of the night. I understand that this is probably, unavoidable but just wanted to make anyone aware, it can get quite noisy! Despite this I will stay again, might take some earplugs next time though!
K

Kelly

12 Apr 2024 - 13 Apr 2024
reviewed on expedia

3 out of 5 stars

Nice hotel for stop over before a flight or use of the Excel centre. Ordered food from the bar/restaurant, lovely gentleman sever, the food sadly terrible. Breakfast was average. You get what you pay for. Cheap and cheerful, The staff are excellent. But the food lets them down.
M

Margaret

29 Feb 2024 - 3 Mar 2024
reviewed on expedia

5 out of 5 stars

Lovely hotel and room was comfortable and spacious. Staff ver helpful and very friendly. Breakfast very good. Nice bar and great it was open until.1am to enable us to have a late nightcap Convenient for DLR travel. We enjoyed our stay very much!! Will come again!!
D

Dawn

26 Feb 2024 - 28 Feb 2024
reviewed on hcom

5 out of 5 stars

Although in mid refurbishment the hotel was clean and comfortable. Good parking and easy walk to Excel.
D

Deepu

22 Dec 2023 - 23 Dec 2023
reviewed on hcom

4 out of 5 stars

A good hotel. Room was ready at the time of check-in, with the sofa bed all set. ample towels kept on standby. On site parking for extra charge, charged per day. A good alternative to explore London due to the DLR station next door and tube station nearby Breakfast is as always not a disappointment :)
T

Terry

24 Nov 2023 - 25 Nov 2023
reviewed on expedia

5 out of 5 stars

Comfortable well designed hotel close to DLR and walkable to city airport.
J

Joby

15 Sept 2023 - 17 Sept 2023
reviewed on expedia

3 out of 5 stars

The parking charge is high since we we were booked considering the parking was free. we had struggled with booking - although we booked two rooms, only one was showing up in the system.
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