Hampton by Hilton London Docklands

Room was nice and big,unfortunately we were given less able room which did not suit our needs.The sink was too low as it was for wheelchair user.There was only half curtain in the bathroom and when requested,we were told to ask housekeeping in the morning.We had to leave early morning for our trip and on return nothing was done.There was no interior lock in the bathroom .We requested for another room but there was none.The room tea facilities was not topped up when we were back from our trip.Most staff were helpful.Hotel is clean and hot breakfast was available.Area was quiet and accessible by train only 3/4 mns walk from hotel. London airport across thames and qiet river walk

Nice hotel - bit of a trek into town but good if you need City airport

Very good and handy for london city airport and the DLR. Very good bathrooms. Comfortable beds. Rooms could use a luggage rack though and please add dried nuts for sprinkling on cereal. Toaster always seems to under toast. Bathrooms could use a shaver mirror and a bigger bin and a toilet brush

The hotel itself was comfortable. Staff were pretty friendly - breakfast staff were lovely. Asked for body wash snd hair conditioner to be topped up to no avail! Breakfast was excellent Hotel was in the wrong place for us! The short walk to the Excel which I envisioned as a stroll along the waters edge was actually a hike along the roads avoiding all the building works! Likewise the walk to the London cable car. Best access was to take the DLR to Custom House. DLR was 5 mins walk but not pleasant at night. £40 taxi fare from the O2 as the cable car stopped operating at 9pm on a Thursday evening. Not really sure why you would stay here except for the City airport. Certainly not the pleasant environment I had thought it would be from looking at maps. .

The room was very well equipped and clean. It was also spacious enough. The bed was comfortable. I appreciated having an iron at hand all the time. It's close to ExCel London, metro station and London City airport. Definitely a good choice.

The hotel was perfectly placed for our visit to the Excel, just a short walk away. Plenty of parking opposite,£12/24hrs. Every staff member we met were very friendly and everywhere was clean and tidy. The breakfast was very good if a little hectic being situated in a small cul de sac but it was a busy time.

Hotel itself was great! The reception staff were extremely helpful whenever I needed anything (unfortunately not the same for the kitchen staff) and the room was super comfortable and spacious for the price My only downside was the breakfast was limited and when I asked for gluten free bread I was given fridge cold bread and told to warm it up in the same machine used for normal bread covered in crumbs, which I couldn’t do as I have an allergy Travel in and out of central London and tourist hot spots were quite lengthy from the hotel but great being next to an airport if that’s what you needed it for

Clean and spacious. Close to airport but quiet. Only negative is no fridge in the room.

Very quiet, couldn’t har the airport traffic

Somewhat frustrating to be told you can check in early & your room is available at an agreed time, to find out that it's not when you arrive and you have to wait for it to be available- as well as not being told there is an extra charge for it being ready early! We were promised and are still waiting for a refund on the extra charge. Also, the people next door were traveling early in the morning and were very noisy and woke us up.