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Aloft London Excel
4 star rated hotel
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See real reviews (21)
generated by AI based on family reviews
Overview
Aloft London Excel is a modern hotel near Excel London and London City Airport, praised for its spacious, comfortable rooms and convenient location. Guests appreciate the easy access to the DLR and the proximity to ExCeL, making it ideal for both business and leisure travellers. While the hotel offers on-site amenities such as a restaurant, bar, gym, and pool, some guests have noted issues with noise disturbances (due to construction and events), parking, and occasional inconsistencies in staff service. The hotel also offers easy access to the Elizabeth line which goes to the airport.
About the hotel
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Nearby attractions
Located on the riverwalk, Aloft London Excel is in Docklands neighborhood and is connected to the convention center. O2 Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a game while in town? See what's going on at London Stadium.
Popular amenities
Parking
Self parking on site (GBP 16 per day)
Wheelchair-accessible parking and van parking available
Wifi
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Food and drink
1 bar
1 restaurant
Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 17.50 per person
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Things to do
Fitness center
Indoor pool
Sauna
Outdoor
Terrace
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
More
Smoke-free property
Reviews that mention...
Hotel Reviews
for Aloft London Excel
4 out of 5 stars
21 reviews
Review data
5 star reviews
- 48%
4 star reviews
- 33%
3 star reviews
- 5%
2 star reviews
- 5%
1 star reviews
- 10%
We have selected a sample of reviews which reflect what travellers have said about Aloft London Excel
Showing 1 - 10 of 21 reviews
Latest reviews (21)
D
Daniela
9 Oct 2024 - 11 Oct 2024
reviewed on hcom
3 out of 5 stars
Very simple airport hotel.
S
SAIF
30 Sept 2024 - 2 Oct 2024
reviewed on hcom
4 out of 5 stars
Excellent located hotel in excel. Great of you are attending excel conference or forums. Near DLR. offers parking too. Which is amazing in London. However, like before the room’s thermostat was off set and continued to throw cold air. This I experienced in my previous stay too. The thermostat is limited in its settings and cold air fan automatically switches on even when you try to increase room temperature
P
Paul
15 Jul 2024 - 16 Jul 2024
reviewed on hcom
1 out of 5 stars
Hotel was ok but parking was a real issue and resulted in being sent on a 3 1/2 mile journey to get parked with incorrect directions and unable to contact the hotel.
W
Wayne
28 Jul 2024 - 29 Jul 2024
reviewed on hcom
5 out of 5 stars
Very good airport hotel - tricky to find owing to development of the area
J
Jim
6 Jul 2024 - 8 Jul 2024
reviewed on expedia
4 out of 5 stars
The staff was great. The location was way out in the east end but there is an excellent connection to the Elizabeth line which goes to the airport. Breakfast is definitely worth the money, but the dinner menu is not. The room is modern but I couldn’t attach my HDMI device.
P
Paula
6 Jul 2024 - 7 Jul 2024
reviewed on expedia
4 out of 5 stars
The hotel and staff were excellent, it would be a perfect stay but unfortunately we were woken up by someone at 2am - 4am blasting music and aggressively trying to open the clearly locked adjoining door. This obviously isn't the hotels fault.
There also was an issue with my car being hit in the carpark. There were a number of cars parked under signs saying no parking and I believe this is the reason as it made the carpark more awkward l, I think it should have been more strict considering it's smaller anyway and there is only a carpark 5 mins walk up the road.
R
ROSLYN
13 Apr 2024 - 15 Apr 2024
reviewed on expedia
5 out of 5 stars
Great hotel for visiting or exhibiting at Excel London. We parked in their parking area and didn't have to pay the normal Excel parking charges. Very helpful staff. Only weird thing was having to use the room card to make the lift work
D
David
25 Apr 2024 - 27 Apr 2024
reviewed on expedia
5 out of 5 stars
My room was large, comfortable and well designed. Excellent breakfast options, helpful staff and conveniently located next to a train station for travel into the city centre.
S
SALIM
7 Mar 2024 - 10 Mar 2024
reviewed on expedia
4 out of 5 stars
The property was nice to stay up, but they had construction going on. So there's no views besides construction. Plus Road were blocked off Making It's hard to travel
B
Barry
3 Dec 2023 - 5 Dec 2023
reviewed on hcom
4 out of 5 stars
We like this hotel overall, mainly because there is easy parking when driving up to London from the south coast and because transport links into the city are easy peasy on DLR and nearby buses etc.
If you're attending Excel, you can walk out of the hotel on the 2nd floor and the Excel entrance is right there in front of you.
But the interior designer who thought it was a good idea to put the wash basin outside the bathroom and all the towels, -inside the bathroom needs a check up from the neck up.
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