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Adam
26 Sept 2024 - 27 Sept 2024
reviewed on hcom
5 out of 5 stars
Very close to city airport, the perfect for early morning flight. Really comfy stay, would come again.
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Katie
14 Sept 2024 - 15 Sept 2024
reviewed on hcom
3 out of 5 stars
Liked the fact it was sound proof so no issues hearing other guests or the airport nearby. The room was cosy - but very small. The bathroom was ridiculously tiny. We didn't like the soft mattress - it was like being on a boat at sea every time one of us moved. We found the water pressure in the shower a bit weak - I'm glad i didn't have to wash my hair while i was there! Overall, ok. It was a stylish hotel but in truth, I'd rather pick the Premier Inn next time.
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Brian
10 Sept 2024 - 11 Sept 2024
reviewed on hcom
5 out of 5 stars
Just an overnight stay...goid location near London City airport...modern vibrant hotel...room was a good size with decent bathroom and comfortable bed...free welcone drink was appreciated..food from restaurant was excellent ...certainly would stay again
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Leah
11 Jul 2024 - 12 Jul 2024
reviewed on hcom
4 out of 5 stars
I decided to stay here for a change, as I usually stay at the Holiday Inn next door but had seen pictures of this and thought it looked quite nice!
I really like the decor. It’s quite trendy and modern and has a Britpop influence to it. Is it very strange hotel however, but I can’t quite put my finger on why. The place was clean and it had plenty of available parking, for a small fee.
Where it fell apart for me was the service. The staff were quite young and they seemed quite disinterested in you as a customer. I’ve never had a lime and soda cordial without the lime cordial in it. The barman didn’t really listen to my request, so I just left it to save messing about.
The food is more bar food than what you would expect for a filling meal so you might want to consider eating elsewhere unless you just want a snack. Breakfast was good and as part of a buffet style, which I prefer. You also receive a token for a free cocktail or mocktail on arrival, which I thought was a nice touch, but because of the poor service I decided not to bother using it as I wasn’t sure if I was going to get my choice of drink.
I would certainly stay again but it would be good to have more attentive staff.
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Milan
3 Jul 2024 - 4 Jul 2024
reviewed on expedia
5 out of 5 stars
Very good hotel. Close to the airport.
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Mindy
23 May 2024 - 26 May 2024
reviewed on hcom
5 out of 5 stars
Really pleasant 3 night stay.
Comfortable, spacious accessible room, which had the ability to have different aid con settings in each section.
Great view of the planes landing/ setting off at London city airport with minimal noise.
Lobby welcoming, friendly staff and plenty of spaces to relax or do sone work. Hot drinks available at various times of day.
Limited evening meal menu but very hot, tasty and quite quick. Breakfast was hot and well stocked.
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Dong
19 May 2024 - 20 May 2024
reviewed on hcom
5 out of 5 stars
It was an overnight stay for catching an early morning flight from the City Airport nearby.
Everything at the hotel went smoothly.
There is currently no pedestrian access from the Custom House station, which is not an issue with the hotel itself. Just be aware if you plan to arrive by train.
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Lorna
9 Mar 2024 - 10 Mar 2024
reviewed on expedia
4 out of 5 stars
From the outside this hotel doesn't look very appealing, this was even more the case when we pulled into the allocated parking area. But once you step inside the building it is like passing through a portal. It was very modern and well decorated and myself and ithers in my group were very impressed with our room.
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Martyn
1 Dec 2023 - 2 Dec 2023
reviewed on expedia
5 out of 5 stars
I was having problems with a flight booking and the stass could not have been more helpful
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David
24 Nov 2023 - 25 Nov 2023
reviewed on expedia
4 out of 5 stars
Good location,close to DLR and Excel. Good parking.
Mirror by the socket for hairdryer, for my wife be appreciated .