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Moxy London Excel

3 1/2 star rated hotel
8.6/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (23)

generated by AI based on family reviews

Overview

The Moxy London Excel is a modern and stylish hotel that's praised for its convenient proximity to London City Airport, making it a popular choice for early morning flights. Guests appreciate the comfortable and clean rooms, many noting the hotel's quiet atmosphere despite its airport location. The hotel also receives positive feedback for its excellent breakfast and friendly, helpful staff. However, some guests mention the rooms being smaller than expected and that the parking situation could be improved. The hotel is easily accessible via the DLR, providing easy access to central London.

Guest highlights

Close proximity to London City Airport
Clean, comfortable and modern rooms
Friendly and helpful staff
Excellent breakfast

About the hotel

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.

Nearby attractions

Moxy London Excel is located in Docklands, a neighborhood in London, and is near the airport and near a metro station. O2 Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower of London and Tower Bridge. Check out an event or a game at ExCeL Exhibition Centre, and consider making time for London Eye, a top attraction not to be missed.

Popular amenities

Parking

Self parking on site (GBP 15 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 coffee shop/cafe
Coffee/tea in common area(s)
Continental breakfast available for a fee daily 6:30 AM–10 AM: GBP 15 per person

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Visual alarms in hallways
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Moxy London Excel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

23 reviews

Review data

5 star reviews

65%

4 star reviews

26%

3 star reviews

9%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Moxy London Excel

Showing 1 - 10 of 23 reviews

Latest reviews (23)

A

Adam

26 Sept 2024 - 27 Sept 2024
reviewed on hcom

5 out of 5 stars

Very close to city airport, the perfect for early morning flight. Really comfy stay, would come again.
K

Katie

14 Sept 2024 - 15 Sept 2024
reviewed on hcom

3 out of 5 stars

Liked the fact it was sound proof so no issues hearing other guests or the airport nearby. The room was cosy - but very small. The bathroom was ridiculously tiny. We didn't like the soft mattress - it was like being on a boat at sea every time one of us moved. We found the water pressure in the shower a bit weak - I'm glad i didn't have to wash my hair while i was there! Overall, ok. It was a stylish hotel but in truth, I'd rather pick the Premier Inn next time.
B

Brian

10 Sept 2024 - 11 Sept 2024
reviewed on hcom

5 out of 5 stars

Just an overnight stay...goid location near London City airport...modern vibrant hotel...room was a good size with decent bathroom and comfortable bed...free welcone drink was appreciated..food from restaurant was excellent ...certainly would stay again
L

Leah

11 Jul 2024 - 12 Jul 2024
reviewed on hcom

4 out of 5 stars

I decided to stay here for a change, as I usually stay at the Holiday Inn next door but had seen pictures of this and thought it looked quite nice! I really like the decor. It’s quite trendy and modern and has a Britpop influence to it. Is it very strange hotel however, but I can’t quite put my finger on why. The place was clean and it had plenty of available parking, for a small fee. Where it fell apart for me was the service. The staff were quite young and they seemed quite disinterested in you as a customer. I’ve never had a lime and soda cordial without the lime cordial in it. The barman didn’t really listen to my request, so I just left it to save messing about. The food is more bar food than what you would expect for a filling meal so you might want to consider eating elsewhere unless you just want a snack. Breakfast was good and as part of a buffet style, which I prefer. You also receive a token for a free cocktail or mocktail on arrival, which I thought was a nice touch, but because of the poor service I decided not to bother using it as I wasn’t sure if I was going to get my choice of drink. I would certainly stay again but it would be good to have more attentive staff.
M

Milan

3 Jul 2024 - 4 Jul 2024
reviewed on expedia

5 out of 5 stars

Very good hotel. Close to the airport.
M

Mindy

23 May 2024 - 26 May 2024
reviewed on hcom

5 out of 5 stars

Really pleasant 3 night stay. Comfortable, spacious accessible room, which had the ability to have different aid con settings in each section. Great view of the planes landing/ setting off at London city airport with minimal noise. Lobby welcoming, friendly staff and plenty of spaces to relax or do sone work. Hot drinks available at various times of day. Limited evening meal menu but very hot, tasty and quite quick. Breakfast was hot and well stocked.
D

Dong

19 May 2024 - 20 May 2024
reviewed on hcom

5 out of 5 stars

It was an overnight stay for catching an early morning flight from the City Airport nearby. Everything at the hotel went smoothly. There is currently no pedestrian access from the Custom House station, which is not an issue with the hotel itself. Just be aware if you plan to arrive by train.
L

Lorna

9 Mar 2024 - 10 Mar 2024
reviewed on expedia

4 out of 5 stars

From the outside this hotel doesn't look very appealing, this was even more the case when we pulled into the allocated parking area. But once you step inside the building it is like passing through a portal. It was very modern and well decorated and myself and ithers in my group were very impressed with our room.
M

Martyn

1 Dec 2023 - 2 Dec 2023
reviewed on expedia

5 out of 5 stars

I was having problems with a flight booking and the stass could not have been more helpful
D

David

24 Nov 2023 - 25 Nov 2023
reviewed on expedia

4 out of 5 stars

Good location,close to DLR and Excel. Good parking. Mirror by the socket for hairdryer, for my wife be appreciated .
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