J
Jay
22 Jul 2024 - 23 Jul 2024
reviewed on hcom
5 out of 5 stars
Hotel waa a nice looking place. The room we had waa right at the top, so had several flights of stairs to go up and down which was fune. The room was good for the price. Bathroom waa quite small, very tight between the shower and toilet but not reall an issue. Shower does need updating but usable. The only real isdue with the stay was the kettle. Kettle was put on for my morning tea. When it came to boiling point, the kettle did not turn itself off, so I went to tirn it off and the stram feom kettle burnt my finger so had to turn it off by the wall. After a minute, I went to pour the water into the cup and the handle if the cup waa untouchable, it was so hot that i has to wait 5 minutes before i coul pour the water.
I reported this to a staff member who said thwy would lwt the manager know. I did think someone might have come and spoken ro me but nothing.
The end of the stay was very disappointing but the rest was ok.
F
Frank
24 Jun 2024 - 25 Jun 2024
reviewed on hcom
3 out of 5 stars
Ok hotel, but I arrived late, the airconditioning did not work and the latch that switch from tap to shower did not move at all, so I could not shower. Since it was after 23:00 and this is a pub with rooms, rather than a hotel, service was not available to solve the problems. I had an early morning flight, so just washed without the shower (not ideal) and went to the airport.
S
Saleem
25 Apr 2024 - 26 Apr 2024
reviewed on hcom
4 out of 5 stars
nice location good service free parking great staff and drink bar and breakfast nice small room.
C
Christine
29 Mar 2024 - 30 Mar 2024
reviewed on hcom
5 out of 5 stars
Staff were really accommodating as we were running really late, the room was comfortable and huge! Breakfast was buffet style but lots on offer. The bar lady waa really friendly too. Make sure if you stay here you say "pub" as no taxi services nor uber recognised it as a hotel; that was a challenge
M
Michael
20 Mar 2024 - 21 Mar 2024
reviewed on hcom
4 out of 5 stars
The hotel is located less then 20 minutes from London City airport. This is the main perk of the hotel. Rooms were clean, breakfast was tasty and staff were pleasant.
A
Anthony
16 Feb 2024 - 17 Feb 2024
reviewed on hcom
4 out of 5 stars
Great little economical hotel with free safe parking... great for the Exhibition centre which is a 10 minute walk to Custom House.
Continental breakfast had lots of choice.. nice croissants and pane au chocolate.
Basic, but okay
O
Olivia
13 Feb 2024 - 14 Feb 2024
reviewed on hcom
4 out of 5 stars
Nice hotel for the price, room was adequate. A bit dated/worn but bed was comfortable and room was big enough. Would stay again, breakfast included was a nice touch. 5 min walk to DLR/buses and close by to airport
S
Sascha
26 Jun 2023 - 27 Jun 2023
reviewed on expedia
1 out of 5 stars
what the hell? Woke up at 3am, my water was empty. Wanted to refill my bottle from the tap but no water came. Just a trickle of boiling hot water. At half past six in the morning there was no water for a shower either. And also no staff at this time. I had to go to the airport without a shower. I accept some, but this was too much....
M
Mark
18 Jan 2023 - 19 Jan 2023
reviewed on hcom
3 out of 5 stars
If you're looking for a relatively cheap place to hold up for a night before an early flight from London City Airport, it does the job. But don't imagine that it is anything morre than basic...
N
Neil
1 Jul 2022 - 2 Jul 2022
reviewed on hcom
5 out of 5 stars
Excellent all round and manager very helpful.
Parking for extra days sorted, ironing board sorted and assistance with taxis.