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Stacy
5 Jul 2024 - 6 Jul 2024
reviewed on expedia
4 out of 5 stars
Great location for a tourist. Loved the gym and pool and outside area. However, the parking fee of $70 is very expensive, especially considering how much we paid for the room for one night stay, more than $500, and that is without breakfast. Also, the room oddly did not have a sitting chair in it. The side table was present, but the place for the chair was empty. In addition, I used the APP to be notified when my room was ready, but it did not work. I was already in the room when I was notified that I can check in now.
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Eliza
15 Jun 2024 - 19 Jun 2024
reviewed on expedia
5 out of 5 stars
I have stayed before and op Ed the proximity to tours and restaurants but this time I had my father with me who would benefit from a wheel chair but still can get around with a cane. We rented a wheel chair and had it delivered to hotel, the staff was friendly and helpful with retrieving it. The staff was also helpful with answering questions for my parents, who have not traveled out of state since my dad’s illness in 2014. The location and staff and hotel is still my favorite when in Boston. Thank you so much for the wonderful hospitality,
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megan
26 Mar 2024 - 28 Mar 2024
reviewed on expedia
5 out of 5 stars
Absolutely no complaints. Clean, nice sized rooms, easy access to the airport from the subway, you can walk to basically anything would absolutely recommend especially for new time visitor.
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Charlene
28 Dec 2023 - 30 Dec 2023
reviewed on expedia
3 out of 5 stars
We stayed at the Marriott Long Wharf for two nights. Walkable to Aquarium, Quincy Market, Fanueil Hall, and some North end restaurants. City side view is as good as the wharf view, but both are exposed to water ferry taxis noise entering and departing. The Hotel does alot right, but if noise bothers you, do not stay on the third floor where the gym and pool are, lots of kids running through the hall, sometimes not so well behaved. Take advantage of the free Trolley tickets included in the $30/day destination fee they charge above the room rate, the hop-on/off tour is worth the fee in itself. Also, if you go to buy Aquarium tickets and the Aquarium time restricts entry, see the concierge, they can sell you tickets that allow access any time. Overall, an enjoyable stay with friendly service.
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Julie
6 Dec 2023 - 7 Dec 2023
reviewed on expedia
2 out of 5 stars
The hotel seemed nice, and staff friendly. But got a room with dirty glasses, countertops not cleaned, bathtub had hair in it, wasn’t washed.
Not happy. The only thing that seemed cleaned was the bed and sheets (yes I did check). After a long travel day, getting to the hotel late, I crashed and slept and left in the morning. Honestly for the money and brand, I would have expected more. Never staying at this hotel. I normally love Marriott hotels, but this was sub-par.
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Sally
4 Nov 2023 - 5 Nov 2023
reviewed on expedia
5 out of 5 stars
Did not disappoint, I didn’t care for the view selection of our room, but the location is the best as walking to any point of Boston was easy, I wish have stayed here instead of other locations the past two days. I also think for the price parking should have been included instead of the $30 per room drink/food voucher.
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Lauren
23 Mar 2023 - 26 Mar 2023
reviewed on orbitz
4 out of 5 stars
The property was nice. Safe location. Was able to walk to almost everything we did. My only complaints were that Expedia showed I would pay a deposit of $75 at the hotel. When we arrived it was $75 per day. The other complaint was just about how expensive everything is. From food in hotel to the parking. Stayed in a lot of hotels across the US and this was by far the most expensive for what it was. Besides that the staff was pleasant, the wait time wasn’t bad for checking in and even for room service. The room was clean and we had no complaints. Being right next to the aquarium was super nice also.
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jessie
3 Mar 2023 - 4 Mar 2023
reviewed on orbitz
5 out of 5 stars
Perfect location! The pool is great especially traveling with children. The staff was very friendly and the hotel is beautiful. Can't wait to come back again.
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Trevor
31 Dec 2022 - 29 Dec 2022
reviewed on hcom
5 out of 5 stars
It was great. Friendly staff , . Lots of food choices around the hotel . A bit pricey for the product , at that price parking should have been included.
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Seung Suk
21 Dec 2022 - 22 Dec 2022
reviewed on hcom
4 out of 5 stars
We stayed for a single night in the wharf view King bed room. Overall services from the desk and the staff were excellent. They were nice and flexible. We didn’t get a chance to use all our destination fee before checking out, but they gave us extra time to use it all at the coffee shop.
The valet parking is expensive compare to nearby hotels, but we were able to park until 6PM after the check-out so that was nice too.
However, the room conditions weren’t comfortable. There weren’t any complimentary water bottles in the room, no bathrobes or indoor sleepers, and lack of assistant about the room services (Only QR codes were available). I’ve spent time in various 4-5 stars hotel in the Boston, and the overall room condition was not the best compare to other hotels. Additionally, when I booked the wharf view room, I was expecting nicer view, but only view I got was the company building located next to the hotel. (I was literally able to see who were working inside the office, since the windows for both companies were facing together).
The staff members and cleanness of the hotel were great, but the room was not the best compare to the well-known name of the hotel.