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Hyatt Regency Boston Harbor

4 star rated hotel
9.2/10 Wonderful
(1445 verified Hotels.com guest reviews)
See real reviews (234)

generated by AI based on family reviews

Overview

The Hyatt Regency Boston Harbor is a popular airport hotel with stunning harbor views and convenient access to Logan Airport. Guests consistently praise the friendly and helpful staff, the hotel's cleanliness, and the convenient airport shuttle. The on-site restaurant also receives positive feedback, although some find it pricey. While the location is convenient for the airport, its relative isolation from the city centre means transport into Boston might require a taxi, water taxi (which some consider pricey) or use of the hotel's shuttle service to the airport's train link. Some guests note that the hotel could benefit from some refurbishment in certain areas.

Guest highlights

Stunning harbor views
Helpful and friendly staff
Convenient airport shuttle
Good on-site restaurant

About the hotel

A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Other amenities include a 24-hour business center, a business center, and conference space.

Nearby attractions

Located by the sea, Hyatt Regency Boston Harbor is in East Boston, a walkable area in Boston with good airport proximity. Faneuil Hall Marketplace and Fenway Park are notable landmarks and New England Aquarium is a popular area attraction. Looking to enjoy an event or a game? See what's going on at TD Garden, or consider Encore Boston Harbor for a night out.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free 24-hour roundtrip train station shuttle
RV/bus/truck parking (surcharge) on site
Self parking on site (USD 49 per night; includes in/out privileges)
Train station shuttle on request
Valet parking on site (USD 54 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 17-27 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour health club

Outdoor

Firepit
Outdoor furniture
Terrace

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

Shared microwave
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hyatt Regency Boston Harbor
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

234 reviews

Review data

5 star reviews

72%

4 star reviews

19%

3 star reviews

6%

2 star reviews

3%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about Hyatt Regency Boston Harbor

Showing 1 - 10 of 234 reviews

Latest reviews (234)

C

Collene C

11 Oct 2024 - 12 Oct 2024
reviewed on hcom

5 out of 5 stars

The view of Boston Harbor is worth staying here. Right now Boston is crazy due to hotel strikes, taxi strikes, lots of work slowdowns (hopefully by the time this is published things will be back more to normal). During this chaos, the staff went well out of their way to help guests in every possible way. It's one thing to have great service when everything is going well, but it's another to have hotel staff work overtime and relentlessly when understaffed. I was impressed.
L

Leonard

27 Sept 2024 - 30 Sept 2024
reviewed on hcom

5 out of 5 stars

Great location overview of Boston harbor Near train station inside airport with free shuttle access to train and airport Ferry dock on hotel property. Comfortable rooms and amenities, very helpful concierge service desk
O

Oswaldo

29 Sept 2024 - 30 Sept 2024
reviewed on hcom

5 out of 5 stars

Excellent Hotel close to the airport would definitely stay again.
A

Andrea

29 Sept 2024 - 30 Sept 2024
reviewed on hcom

5 out of 5 stars

Beautiful view. Reasonable price. Very efficient for for overnight stay to or from airport. Could use a facelift.
S

Susan

12 Aug 2024 - 14 Aug 2024
reviewed on hcom

3 out of 5 stars

Beautiful view of Boston Harbor. Conveniently located near the airport. The one drawback is that you have to either water taxi, which is expensive, or Uber to the city. I would have preferred to stay in the city though .
J

Janelle

21 Aug 2024 - 22 Aug 2024
reviewed on hcom

5 out of 5 stars

We loved the convenient location to the airport, and the easy water transportation to the historic district. Our room was beautiful with a fabulous view of the harbor, and Boston. We hope to return!
D

Dana

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

Love how close to airport! Great view and decent restaurant right on the water. Airport shuttle was convenient
X

Xingbin

12 Aug 2024 - 13 Aug 2024
reviewed on hcom

3 out of 5 stars

Airport shuttle need an a little long time wait at airport. Leftover food was found in the small fridge.
M

Mark

8 Aug 2024 - 9 Aug 2024
reviewed on hcom

5 out of 5 stars

The Hyatt Regency Boston Harbor (HRBH) is immediately adjacent to Boston Logan Airport. A shuttle runs from the HRBH to the airport every 20 minutes - the trip takes about 5 minutes. The HRBH is an upscale airport hotel, and has all of the amenities expected of a Hyatt. The room was spacious and well appointed. Internet worked fine. The staff was very friendly and helpful. The hotel restaurant has excellent food. That said, the HRBH is isolated (surrounded by the airport and harbor) and the hotel restaurant is the only food option within walking distance. The HRBH is directly on the water with an outstanding view across the harbor to downtown Boston. There are many jogging options along the shore.
A

Anthony

20 Jul 2024 - 27 Jul 2024
reviewed on expedia

4 out of 5 stars

The hotel is isolated but water taxis do a good job, especially Red Top.
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