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Julie Ann
20 Aug 2024 - 23 Aug 2024
reviewed on hcom
5 out of 5 stars
The surrounding area was not the best but there was 24 hour security so we felt safe on the property. There was ample parking so we didn’t have to worry about coming back late and it was easy to go out for a few hours and co e back. The room was comfortable and the breakfast was good.
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Steven
1 Jul 2024 - 3 Jul 2024
reviewed on hcom
5 out of 5 stars
We like everything about this hotel--location, spacious rooms, great amenities (e.g. refrigerator, microwave, coffee maker, hair dryer, safe), secure parking, fitness center, and a robust warm morning breakfast. Additionally, the staff is very friendly and accommodating.
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Zoe
9 Jun 2024 - 10 Jun 2024
reviewed on hcom
2 out of 5 stars
As for the hotel itself, it's clean and kept nicely. However I had a less than favorable experience here due to 2 of the employees.
My boyfriend and I stayed for 1 night, just a little get away because he travels a lot for work.
In The morning as we're getting ready to leave, we get an abrupt knock at the door. My boyfriend answers the door and meanwhile I am still getting dressed.
It was the front desk receptionist or manager with a security guard, asking if we had been smoking marijuana in our hotel room.
They insisted they both come in and check out the room while we're getting ready to leave. They walked around and looked in our things and wiped the window sill with their fingers as if searching for residue of some sort.I was surprised they demanded to come in right then and there while im getting dressed, considering we were going to be leaving in the next 30 minutes.
We don't even smoke weed and there was absolutely nothing we could have been doing to smell like weed. They said we got complaints from our neighbors that it smelled like weed, even though the hotel is literally located around several different smoke shops and dispensaries.
Just thought it was really rude to come knock on our door accusing us of smoking and then coming in and inspecting the room while we're standing there awkwardly. It was just off, especially because they were like "yeah it doesn't look like you guys were smoking in here" and were like yeah cause we weren't. Won't stay here again.
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Auveryl
20 May 2024 - 23 May 2024
reviewed on expedia
5 out of 5 stars
All the basic toiletries like shampoo, conditioner, and body wash are included in the room no need to bring your shampoo (they have large-sized bottles at the shower). I also read that if you call their front desk they will provide a razor, shaving cream, and toothbrush if you ever forgot to pack one. Excellent staff! There is a parking garage perfect for parking your car at night. We felt safe around the area. Only if they add more options for the breakfast, that would be great. Will come back here again if we ever come back to the area.
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Blake
13 May 2024 - 15 May 2024
reviewed on hcom
4 out of 5 stars
Friendly staff, quick check in, very accommodating (got me ketchup for my DoorDash), close to universal studios, plenty of parking, security guard on location, room looked clean and bathroom toiletries were amazing (dove products), area (neighborhood) doesn’t look good but inside the building looks new and clean, we didn’t hear any of our neighbors or even the traffic outside wasn’t loud at all. We would stay here again.
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Kaitlyn
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
We loved staying here! Only a fifteen minute drive to universal and about 45 from Disneyland! Beds were comfy, room was spacious and clean, staff was friendly, parking garage on site that you can take directly to your room. Overall great hotel to stay at and we will definitely be back again next time we’re in LA
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Dennis
7 Oct 2023 - 8 Oct 2023
reviewed on orbitz
5 out of 5 stars
the parking was not well and small if you have a big truck like me its not ideal and found there was no parking and had to park off to the side in the actual runway where cars come in and out, hotel was amazing and clean room was confortable
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Angela
15 Aug 2023 - 18 Aug 2023
reviewed on orbitz
4 out of 5 stars
I stay here frequently. Staff is very friendly. Great food options in walking distance. Only thing that I would urge is more travel concessions such as female hygiene products. Also the hotel has very limited water pressure.
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SCOTT
8 Aug 2023 - 12 Aug 2023
reviewed on orbitz
5 out of 5 stars
Excellent Hotel with a wonderful, friendly staff. 24 hour security with plenty of parking. I thoroughly enjoyed my stay!!
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Janet
14 Apr 2023 - 15 Apr 2023
reviewed on hcom
4 out of 5 stars
The hotel itself is great. The rooms are clean and comfortable. Very delicious breakfast and many buffet style food to choose from. Definitely something for everyone. The staff are very kind and helpful. The only concern is the neighborhood it is in. Outside there are many homeless people. So you have to be careful if you want to walk outside since there is a Dennys right across the street and Mexican food too. But once inside, there are security guards making sure everything is safe in the parking area and hotel. It is also close driving distance to Universal Studios Hollywood.