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Comfort Inn Airport Turfway Road

2 1/2 star rated hotel
8.4/10 Very Good
(840 verified Hotels.com guest reviews)
See real reviews (11)

generated by AI based on family reviews

Overview

The Comfort Inn Airport Turfway Road is praised for its exceptional customer service and a delicious breakfast. Many guests highlight the welcoming and efficient staff, often mentioning the commitment shown by the owner. Rooms are described as clean and comfortable, making it a suitable choice for a short stay, particularly for those near the airport. However, some reviews mention limited parking and issues such as a moldy smell in certain rooms, indicating that the quality of the stay may vary depending on the specific room assigned. There are also some serious negative reviews that should be noted, suggesting safety concerns and disruptive noise levels at night.

About the hotel

A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.

Nearby attractions

Located in Florence, Comfort Inn Airport Turfway Road is in the suburbs and near the airport. MainStrasse Village and Carneal House are local landmarks, and the area's natural beauty can be seen at Edgewood Park and Big Bone Lick State Historic Site. Cabin Arts Quilt Shop and National Underground Railroad Freedom Center are also worth visiting. Spend some time exploring the area's activities, including skiing and ski lifts.

Popular amenities

Parking

Free uncovered self parking on site
Onsite parking available only on request
Uncovered extended parking on site (USD 5 per night)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Conveniences

Elevator
Vending machine
map

Reviews that mention...

Hotel Reviews

for Comfort Inn Airport Turfway Road
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

27%

3 star reviews

9%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what travellers have said about Comfort Inn Airport Turfway Road

Showing 1 - 10 of 11 reviews

Latest reviews (11)

A

Amanda

20 Jun 2024 - 23 Jun 2024
reviewed on hcom

4 out of 5 stars

Room was good. The only complaint we had was that we were in room 209 and when you looked out the window all you see is the building. Can’t even see the parking lot
J

Joel

7 Apr 2024 - 11 Apr 2024
reviewed on expedia

5 out of 5 stars

Best hospitality I’ve encountered in a hotel stay perhaps ever. From the management to the staff, top notch customer service. My room was cleaned immaculately 4 out of 4 days. Needed to get a rental car back to the airport, and the hotel had a driver on short notice to make that transition seamless with very little notice. Facility was clean, well appointed, and felt like being at home. Dave, the owner, and Sarah were noteworthy in taking care of guests and accommodating their needs promptly. Breakfast was outstanding 4 of 4 days. If I’m in N Ky/Cincy area again, I will be staying at the Comfort Inn Turfway.
d

david

4 Feb 2024 - 5 Feb 2024
reviewed on expedia

5 out of 5 stars

The staff was exceptionally kind, efficient, on the ball. That started from the top, as i met the owner by accident, and his commitment showed. Very nice continental breakfast. Unbelievable value. Ill stay there every time i layover cincy airport.
j

joel

29 Dec 2023 - 31 Dec 2023
reviewed on orbitz

5 out of 5 stars

clean, comfortable and served the purpose for weekend travel well.
P

Paul Marrs

18 Oct 2023 - 21 Oct 2023
reviewed on orbitz

3 out of 5 stars

moldy smell in room, it was clean however. black mold in shower room 320 , some staff were welcoming. some not. the breakfast was good, however the attendant woman lurked over you as if you were eating too much. very close to airport and restaurants.
M

Mehrdad

18 Mar 2023 - 19 Mar 2023
reviewed on orbitz

1 out of 5 stars

I had the unfortunate experience of staying at this hotel and I would strongly advise families to stay away from it. This place is simply unsafe. Weird people come and go all the time and their strange behavior made me feel extremely uncomfortable. The sound easily travels through the walls, and it felt like everybody was in my room even though I couldn't see them. To make matters worse, the party in the next door room went on until 5 am. There were around 10 people who were drunk and using marijuana, with loud music blasting throughout the night. Around 3 am, they started fighting and I was genuinely worried that they may shoot each other. What was even more shocking was that the party in the next door room seemed to have the green light from the hotel staff. From their conversation, it appeared as though they were members of the local gang who had some sort of understanding with the hotel management. I couldn't believe that such a dangerous situation was allowed to happen in a hotel that is supposed to provide a safe and comfortable environment for its guests. It was clear to me that the staff at this hotel are either indifferent or powerless to prevent such incidents from occurring. I cannot emphasize enough how important it is to avoid this hotel at all costs. The bathroom was in terrible condition, with lots of mold growing everywhere. All in all, I would highly advise against risking your life or ruining your trip by staying at this hotel. It's just not worth it.
J

James R.

18 Mar 2023 - 19 Mar 2023
reviewed on orbitz

5 out of 5 stars

Overall the property was clean. Parking was limited, no room if one is traveling in anything but a car or PU. Was not room for PU and trailer. Breakfast was ready by ~0630 on Sunday morning. Staff was very attentive and pleasant. Close to restaurants and shopping. Would stay here again.
K

Kari

24 Feb 2023 - 25 Feb 2023
reviewed on hcom

5 out of 5 stars

Decent for a quick overnight stay by the airport. Housekeeping could have done a little bit better job. Dried food was on the sheets and debris on the floor: not enough to complain about.
l

lawrence

9 Oct 2022 - 10 Oct 2022
reviewed on orbitz

4 out of 5 stars

Everyone was very nice only thing is the parking lot not enough space
S

Shane

22 May 2022 - 23 May 2022
reviewed on orbitz

5 out of 5 stars

Great location when travelling with pets, and convenient to I75
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