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Tru By Hilton Cincinnati Airport South Florence

2 1/2 star rated hotel
9/10 Excellent
(752 verified Hotels.com guest reviews)
See real reviews (18)

generated by AI based on family reviews

Overview

The Tru By Hilton Cincinnati Airport South Florence receives overwhelmingly positive feedback, particularly for its convenient airport shuttle service, described as easy to access and running throughout the night. Guests consistently praise the cleanliness of the hotel and the helpfulness of the staff. The breakfast is also frequently mentioned as a highlight, with mentions of a good variety of options and a pancake machine. While many guests found the rooms comfortable, some noted that they were smaller than expected. Parking is available, although limited, so early arrival is recommended. Note that there is a pet fee.

Guest highlights

Airport shuttle service is easy to access and runs all night
The hotel is very clean
Staff are very helpful
Good breakfast with various options and a pancake machine

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.

Nearby attractions

Located in Florence, Tru By Hilton Cincinnati Airport South Florence is near the airport. National Underground Railroad Freedom Center and Cincinnati Fire Museum are cultural highlights, and some of the area's activities can be experienced at World of Golf and Anderson Ferry Terminal. Cabin Arts Quilt Shop and Cincinnati Reds Hall of Fame and Museum are also worth visiting.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Billiards/pool table
Indoor pool

Conveniences

Elevator
Front-desk safe
Grocery/convenience store

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Tru By Hilton Cincinnati Airport South Florence
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

18 reviews

Review data

5 star reviews

83%

4 star reviews

6%

3 star reviews

6%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Tru By Hilton Cincinnati Airport South Florence

Showing 1 - 10 of 18 reviews

Latest reviews (18)

J

John

17 Oct 2024 - 18 Oct 2024
reviewed on hcom

5 out of 5 stars

Clean room and airport shuttle was quick for pickup and dropping off.
b

buddy

20 Jul 2024 - 21 Jul 2024
reviewed on expedia

5 out of 5 stars

The front desk was very helpful. My spouse was delayed on a flight that didn’t arrive until after midnight and Shania didn’t hesitate to note it on her reservation so we wouldn’t lose it. Also I love how this hotel has a 24/7 shuttle from CVG airport.
B

Brandi

18 Mar 2024 - 19 Mar 2024
reviewed on expedia

5 out of 5 stars

Just a fast over night stay breakfast was great. Only complaint was not enough parking for current guest as they have others that are flying out leave their car parked there. So arrive early to find parking.
D

Dana

20 May 2024 - 21 May 2024
reviewed on expedia

5 out of 5 stars

I had a HARD day of travel, and the shuttle, to check in (my room was ready early YAY!), to the clean room, to the great internet made up for it ALL! Would stay here again.
D

Damian

12 May 2024 - 15 May 2024
reviewed on hcom

5 out of 5 stars

It was clean and great for families. We played pool and games in the lobby and there was plenty of shopping and restaurants near by. The room was smaller than I expected. If you don't travel with lots of stuff....its a really nice place to stay.
J

Jeff

22 Mar 2024 - 23 Mar 2024
reviewed on expedia

1 out of 5 stars

The room reserved was supposed to have 2 beds and when we arrived they told us they only had rooms with a king bed. We we’re traveling with 3 people, so this was not good news. I ended up going a buying an air mattress for our son, since there wasn’t even a couch for him to sleep on.
M

Marica D.

16 Feb 2024 - 17 Feb 2024
reviewed on expedia

5 out of 5 stars

The airport shuttle drivers and night front desk clerk were very helpful!
L

Lorenda

14 Feb 2024 - 15 Feb 2024
reviewed on expedia

5 out of 5 stars

Nice place to stay if flying out early
E

Emily

26 Jan 2024 - 29 Jan 2024
reviewed on expedia

5 out of 5 stars

This property is one of the nicest I have stayed at. It was very clean, the staff was helpful and friendly, the free breakfast was fresh and yummy and it is located close to SO many restaurants and even shopping. It’s also a plus that it is a short trip to the airport. The complimentary hand soap in the bathroom of the room is a game changer. No one does that and it is much needed. Such a thoughtful and needed touch. I also loved the lemon sugar scent of the product. The lobby is comfortable for doing some work or reading a book. I was truly impressed with the place. So clean.
L

Lisa Beck

22 Nov 2023 - 23 Nov 2023
reviewed on expedia

3 out of 5 stars

We were traveling with our 2 dogs when arriving we were informed there was a 75$ fee per pet which was more that cost of room. Will not stay at this TRU again.
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