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Comfort Inn & Suites Love Field - Dallas Market Center

2 1/2 star rated hotel
6.6/10
(1001 verified Hotels.com guest reviews)
See real reviews (37)

generated by AI based on family reviews

Overview

The Comfort Inn & Suites Love Field receives mixed reviews. While some guests appreciate its proximity to Dallas Love Field Airport and the comfortable beds, many express concerns about cleanliness, maintenance issues (such as broken tiles, stained curtains, and unpleasant odours), and the unreliability of the airport shuttle service. The shuttle, when operational, is only available between 7 am and 7 pm, with some guests reporting difficulty contacting the hotel to arrange pick-ups outside of these hours. The hotel is also described by several guests as being in need of significant renovation.

Guest highlights

Comfortable beds
Helpful staff

About the hotel

Nearby attractions

Comfort Inn & Suites Love Field - Dallas Market Center is located in Medical District, a neighborhood in Dallas, and is near the airport and near a metro station. Dealey Plaza and John F. Kennedy Memorial are local landmarks, and the area's natural beauty can be seen at Trinity River Audubon Center and Trinity River. Six Flags Over Texas and McKinney Avenue are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free roundtrip airport shuttle from 7:00 AM - 7:00 PM
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool

Things to do

24-hour fitness center

Conveniences

Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Vending machine
Water dispenser

More

Fireplace in lobby
Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Inn & Suites Love Field - Dallas Market Center
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

37 reviews

Review data

5 star reviews

5%

4 star reviews

11%

3 star reviews

22%

2 star reviews

32%

1 star reviews

30%

We have selected a sample of reviews which reflect what travellers have said about Comfort Inn & Suites Love Field - Dallas Market Center

Showing 1 - 10 of 37 reviews

Latest reviews (37)

L

Lauren

10 Aug 2024 - 11 Aug 2024
reviewed on hcom

2 out of 5 stars

Hotel was in a rough neighborhood. If you look out the window it has a fence with razor wire on top. Lots of homeless around the area. Many things need to be worked on. A tile fell the bathroom wall while we were there. The conference room obviously had some water damage to the ceiling. The parking lot was small and would be tough for large vehicles or trailers to park.
V

Veronica

25 May 2024 - 27 May 2024
reviewed on hcom

5 out of 5 stars

Went to Dallas for a music festival with my best friend and had a blast. This hotel was close to everywhere we wanted to be and provided a great breakfast and clean room. The area seems pretty relaxed and would definitely recommend to anyone traveling to Dallas.
A

Alecia

9 Jan 2024 - 10 Jan 2024
reviewed on expedia

1 out of 5 stars

Airport shuttle is not avaiable for Dallas Forthworth airport. I had to pay for an uber to take me back to the airport. This was unexpected as Expedia and Comfort lnn states free airport shuttle. They say it is only for the local airport when at the motel.. This needs to be clear stated when booking so that travelers are aware. I only booked this motel because of the free airport shuttle. Additional the rooms are dated with paint peeling in bathroom and grout peeling. Though 1 front desk clerk was kind and he tried to help me, the other frontdesk clerk was rude. I would not stay at this nor any other choice motel.
D

Daniella

19 Dec 2023 - 21 Dec 2023
reviewed on expedia

2 out of 5 stars

they advertised a shutte service to the airport but it is only for one of the airports in Dallas no bacon or eggs as promised for breakfast
J

Jennifer

9 Oct 2023 - 11 Oct 2023
reviewed on orbitz

2 out of 5 stars

the staff was very polite. the property was not well kept and it was not hanicap friendly my mom almost fell I couldnt tell you how many time in the parking lot and the smell was terrible it smelt like sewer in the whole building
j

jean

19 Sept 2023 - 23 Sept 2023
reviewed on orbitz

4 out of 5 stars

The staff was really helpful and prompt when booking me a Lyft from the airport to the hotel. The bed was cozy but the carpeting need some updating and the there was a smell in the hallway. But decent breakfast and close to Dallas love field airport
J

Josefa

17 Sept 2023 - 18 Sept 2023
reviewed on orbitz

4 out of 5 stars

The shuttle pick up as advertised was not as I expected. It was a Lyft pick up but it's according to the hotels timing. Not flexible according to the customer's flight schedule. When I called to be picked up nobody was answering the call. Five times I tried no one answered. We got a ride on our own. Told the receptionist what happened. The management reimbursed my credit card when I mentioned it again at check out.
C

Caitlin

2 Sept 2023 - 3 Sept 2023
reviewed on orbitz

1 out of 5 stars

The airport shuttle service stops at 7pm which wasn’t listed anywhere in the booking. I even confirmed with the front desk agent who said yes they do NOT list the shuttle times anywhere on purpose. I was specifically looking for a hotel with shuttle service so when I got in late and had to pay for an Uber I was very disappointed. On top of that the front desk agent was incredibly rude after a long day of travel On top of THAT my room smelled like an old sweaty gym. It was so gross I checked out early and just went to the airport. Terrible experience
T

Teresa

16 Aug 2023 - 17 Aug 2023
reviewed on orbitz

1 out of 5 stars

This was the worse Comfort Inn that I have stayed at in over 30 years of travelling. The place was dark and dirty and the room was not maintained. The caulking on the bathtub was so gross and so think that it couldn’t be cleaned properly. The doors were chipped and needed to be replaced. When we checked in the lady at the front was so frazzled and couldn’t seem to do her job. She was unprepared to check in guests. I was so disappointed with our stay here. I know it’s not an expensive hotel but I do expect a certain level of quality from a Comfort Inn.
T

Timoteo

14 Jun 2023 - 15 Jun 2023
reviewed on hcom

2 out of 5 stars

This was a one night stay for an early exit to the airport. First the negatives. The front desk clerk was rude and uninviting. The room itself stunk of wet carpet and cigarettes'. The drapes and the shower curtains were stained. Now the positives. Great location to the airport.
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