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Holiday Inn Express & Suites Dallas Central Market Center, an IHG Hotel

2 1/2 star rated hotel
8.6/10 Excellent
(608 verified Hotels.com guest reviews)
See real reviews (24)

generated by AI based on family reviews

Overview

The Holiday Inn Express & Suites Dallas Central Market Center is praised for its convenient location near Dallas Love Field airport, making it a practical choice for travellers. Guests frequently mention the comfortable and clean rooms, friendly staff, and complimentary breakfast. However, reviews also highlight some inconsistencies in service, including issues with the airport shuttle's reliability and infrequent cleaning. Note that while the hotel offers free parking, the surrounding area may not be considered safe by all.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.

Nearby attractions

Located in Dallas, Holiday Inn Express & Suites Dallas Central Market Center, an IHG Hotel is near the airport and near a metro station. Dealey Plaza and John F. Kennedy Memorial are local landmarks, and travelers looking to shop may want to visit Galleria Dallas and The Strip on Cedar Springs. Check out an event or a game at American Airlines Center, and consider making time for Six Flags Over Texas, a top attraction not to be missed.

Popular amenities

Parking

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Free continental breakfast

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express & Suites Dallas Central Market Center, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

24 reviews

Review data

5 star reviews

67%

4 star reviews

8%

3 star reviews

4%

2 star reviews

8%

1 star reviews

12%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express & Suites Dallas Central Market Center, an IHG Hotel

Showing 1 - 10 of 24 reviews

Latest reviews (24)

J

Jose Luis

3 Oct 2024 - 6 Oct 2024
reviewed on hcom

1 out of 5 stars

I had the worst experience since my truck got broken into and had to spend a lot of money to have it towed away to a dealership to have it fixed. Till this day we don’t know how much our damages are going to be since they did try to steal it! We have always stayed at your hotels wherever we travel.
t

taylor

5 Oct 2024 - 8 Oct 2024
reviewed on hcom

5 out of 5 stars

We had a little bit of a hiccup and had to wait when checking in because our room wasn’t ready, but we were offered a complementary gift because of that. This location is convenient because it’s in between downtown and the Dallas airport, the staff was great! It’s definitely a good place to stay for the price
T

Tyler

18 Jul 2024 - 19 Jul 2024
reviewed on hcom

2 out of 5 stars

Smooth checkin and very new/clean facility. All went well until Guest Services called and woke us up at 1:30 AM only to say they were “just checking residency”. The same lady (who later identified herself as the manager) then called again at 2:00 AM. This naturally was unnerving, especially for a family traveling with young children. Very frustrating to have the night’s rest ruined. Breakfast options are quite good.
d

deborah

27 May 2024 - 28 May 2024
reviewed on hcom

5 out of 5 stars

Got stuck here due to canceled flight. Hotel lost power for 20 hours but Sheila the manager accommodated us with a smile. I will stay here again
p

pam

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Very close to the airport & the staff was extremely nice
P

Pamela

17 Mar 2024 - 18 Mar 2024
reviewed on orbitz

2 out of 5 stars

The airport shuttle didn’t run on Sundays and didn’t start until 8am on Monday. It took several calls to reach the desk. Both on the phone and in person they were less than helpful. I stay at Holiday Inn Express a lot and the first time I was dissatisfied with the service.
A

Amy

1 Mar 2024 - 5 Mar 2024
reviewed on expedia

1 out of 5 stars

After a 17 hour flight I rock up to the hotel to be told I am not staying there, they have moved me to another location, further away from the city. AND I am expected to pay for my own way to the new hotel. The staff really were not interested in helping me at all.
D

Derek

9 Jan 2024 - 11 Jan 2024
reviewed on expedia

5 out of 5 stars

We had our doubts but it really was nice everyone was friendly and I would stay there again for the price. Honestly we had zero issues with anything. Even the parking lot had plenty of lights and I felt like my car was ok and nothing would happen while we were sleeping. Hotel was very quiet and free breakfast is always great.
J

Justin

13 Oct 2023 - 15 Oct 2023
reviewed on travelocity

5 out of 5 stars

Nice clean hotel with a good workout room. Bed was great, tv was nice and new, room was clean and modern. The hotel shuttle reliability is questionable so have Lyft or Uber on your phone if your planning on a ride from the airport!
G

Gary

30 Sept 2023 - 2 Oct 2023
reviewed on hcom

5 out of 5 stars

Good overall experience. Pretty close to the Live Field airport and East to get to. Modern and clean facility. I would stay there again if I'm the area.
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