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Chase Suite Hotel El Paso

3 star rated hotel
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See real reviews (11)

generated by AI based on family reviews

Overview

The Chase Suite Hotel El Paso is praised for its convenient location near the airport, making it a popular choice for travellers. Guests appreciate the spacious and clean suites, often describing them as apartment-like with full kitchens, fridges, and microwaves. The hotel also receives positive feedback for its friendly and helpful staff, and convenient shuttle service to the airport (less than 10 minutes). While the breakfast is noted as 'ok', not a highlight, some amenities may be affected by renovations. Note that a significant security deposit may be required.

About the hotel

This smoke-free hotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, coffee/tea in a common area, and conference space.

Nearby attractions

Located in El Paso, Chase Suite Hotel El Paso is in the business district and near the airport. Gene Roddenberry Planetarium and El Paso Zoo are local attractions and those in the mood for shopping can visit Bassett Place and Cielo Vista Mall. El Paso Municipal Rose Garden and Insights Science Museum are also worth visiting.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free 24-hour roundtrip airport shuttle
Free RV/bus/truck parking on site
Free area shuttle up to 3 mi
Free self parking on site
Free shopping center shuttle
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free reception (select days)
Free self-serve breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

2 outdoor pools
Fitness center

Outdoor

BBQ grill(s)
Picnic area
Pool sun loungers

Conveniences

ATM/banking services
Ballroom
Banquet hall
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Chase Suite Hotel El Paso
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

82%

4 star reviews

9%

3 star reviews

9%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Chase Suite Hotel El Paso

Showing 1 - 10 of 11 reviews

Latest reviews (11)

I

Ivonne

30 May 2024 - 31 May 2024
reviewed on expedia

4 out of 5 stars

Convenient acess to airport, shopping, dining, and traveling.
M

Mr

25 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

This is a nice hotel and high is kind of set up as individual apartments. The parking was a little tough but the room was clean and the area is convenient for getting food and other necessities. Eric who checked us in was really nice and helpful and gave us a great dinner recommendation.
J

Jorge

20 May 2024 - 22 May 2024
reviewed on expedia

5 out of 5 stars

Close to airport and quiet
G

Gabriel

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

Each ynit is like a small apartment. Has a full stove, fridge and microwave. Clean, spacious, offers breakfast. Close to the airport. Great deal. Will stay again.
M

Melissa

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

5 out of 5 stars

This is a great place to stay that is close to the airport.
A

Alyssa

10 Jul 2023 - 11 Jul 2023
reviewed on expedia

5 out of 5 stars

Very comfortable and convenient! For my families one day trip, we were able to be comfortable and feel like we were home. Chase Hotel is very affordable, staff is incredibly friendly and helpful, and they made transportation very convenient and easy! Also, the travel time for the shuttle to Airport and vice versa is less 10 minutes.
A

Antwon

31 May 2023 - 4 Jun 2023
reviewed on expedia

5 out of 5 stars

I like the shuttle services back and forth to nearby shopping facilities. I didn't like the renovation that was going on because I was not able to enjoy the amenities available. The breakfast was ok but not great.
N

Nonnie

30 Jul 2022 - 31 Jul 2022
reviewed on hcom

3 out of 5 stars

We usually stay at Embassy suites but they were booked so this was our next option. The bedroom door does not lock so no privacy. The ac did not cool, room temp was at 77 all night. Had to park at the back parking due to no space. Was charged $250 deposit????Hilton charges $50 deposit and better rooms. Came to school shop for school clothes and was left with $250 less. Ridiculous
R

Randall

19 Jul 2022 - 24 Jul 2022
reviewed on hcom

5 out of 5 stars

After the great experience with Chase Suites on my last visit to El Paso, I chose them for my stay last week, and it was absolutely the right decision. The hotel is located only a few minutes from the airport and is convenient to lots of food options. The full kitchen made it ideal for a week-long stay, and the room layout made it feel more like an apartment than a hotel, making it a more comfortable stay. Everyone we encountered, from the front desk staff to the staff working the morning breakfast, were perhaps some of the most personable and friendly of any hotel I have stayed at in recent memory. I was also impressed by the front desk employee (I believe his name was Jon) I encountered at check-in. My flight arrived a bit early, and I called from the airport to inquire about early check-in. On the phone, he informed me my room wasn't ready yet, but that I was more than welcome to hang out in the breakfast/lobby area in the interim, but by the time I arrived, he not only remembered my name from the phone call but had been able to get my room ready and checked me in without any wait. That level of personalization and service is what sets Chase Suites apart. If I have any critical feedback, it is only that the pillows on the bed were a bit "flat" for my taste, but that's a personal preference and a minor item. I would absolutely recommend Chase Suites.
D

Dwight

16 Jun 2022 - 21 Jun 2022
reviewed on travelocity

5 out of 5 stars

Great place to stay. Close to airport and the kids love the pool.
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