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Marriott El Paso

3 1/2 star rated hotel
9/10 Excellent
(437 verified Hotels.com guest reviews)
See real reviews (32)

generated by AI based on family reviews

Overview

The Marriott El Paso Airport hotel is praised for its convenient location near the airport, with many guests noting its proximity and ease of access. The hotel also receives positive feedback for its comfortable rooms, friendly and helpful staff, and amenities such as the indoor/outdoor pool and bar. However, some guests mention that the hotel shows signs of wear and tear and that parking can be limited and inconvenient, particularly for late arrivals. In addition, there are some inconsistent reports on the availability of concierge services.

Guest highlights

Helpful and friendly staff
Convenient airport location and free shuttle
Comfortable rooms
Indoor/outdoor pool

About the hotel

2 restaurants, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Located in El Paso, Marriott El Paso is in the business district and near the airport. Cielo Vista Mall and The Fountains at Farah are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Franklin Mountains State Park. Looking to enjoy an event or a game? See what's going on at El Paso County Coliseum or Sunland Park Racetrack and Casino.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: WiFi (USD 12.95 per day)
Available in some public areas: Free WiFi

Food and drink

1 bar
2 restaurants
Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 18 per person
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar in shower
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Outdoor pool

Outdoor

Garden
Terrace
Vegetable garden

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Water dispenser

More

Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Double-glazed windows
Local culture & ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Marriott El Paso
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

32 reviews

Review data

5 star reviews

62%

4 star reviews

19%

3 star reviews

12%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Marriott El Paso

Showing 1 - 10 of 32 reviews

Latest reviews (32)

S

Shaikat

19 Oct 2024 - 20 Oct 2024
reviewed on hcom

3 out of 5 stars

The hotel is nice but it has horrible service. Felt I was bothering them when I was checking in. When I asked them about parking they seemed confused. Would not be surprised if the person checking us in was under the influence of something. Finally when we asked for some half and half for the room they gave only one per person!
D

Daniel

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

lots of parking area, indoor outdoor pools, clean rooms
V

Veronica

6 Jul 2024 - 7 Jul 2024
reviewed on orbitz

5 out of 5 stars

It’s close to Cielo vista Mall and the Fountains at Farrah shopping. Lots of great restaurants around and easy access to the airport and I-20. The hotel has an awesome indoor/outdoor pool, restaurant and bar.
J

Joseph

4 Jul 2024 - 5 Jul 2024
reviewed on hcom

5 out of 5 stars

The room was nice and the bed was very comfortable. Peaceful and quiet atmosphere. Nice pool and exercise room. Very close to restaurants and airport. I will definitely be back.
D

Dora A.

5 Jul 2024 - 6 Jul 2024
reviewed on orbitz

5 out of 5 stars

Not a lot of parking near entrance.
A

Anthony

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

Hotel its self is beautiful, the staff is friendly and helpful and the bar is great. The area is busy and noisy because of the airport but there’s not much that can be done about that.
M

Magdaleno

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

4 out of 5 stars

Everything is fine, but if you arrive late you have to be looking around for a parking spot--and the two times I got there I have to walk a relatively long way to get to the lobby,.
J

John

26 Jun 2024 - 27 Jun 2024
reviewed on hcom

5 out of 5 stars

Quick one night trip through El Paso. This was a quiet hotel room that was also very clean. Very close to the airport and convenient.
D

Desi

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

3 out of 5 stars

We travel quite often. We just needed a place to stay for a couple nights that wasn’t too expensive and included a pool. The staff was great, rooms were nice. The air conditioning was nice and cold and beds were very comfortable. There are plenty of restaurants nearby. However, the towels in our room were dirty, which was gross, and the pool was warm.
L

Leon

14 Jun 2024 - 15 Jun 2024
reviewed on hcom

5 out of 5 stars

Our checkin was flawless and quick. The desk staff was very professional and extremely helpful and patient. Brianna went above and beyond to accommodate us and made the travel experience less stressful.
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