Residence Inn by Marriott Seattle North-Lynnwood Everett

We booked this hotel mainly because it stated there was EV charging on site. There was NO EV charging on site. Had to spend an hour in the Target parking lot the next morning before heading home instead. This is false advertising.

If you rolled the parking fee into the whole price it would be fine.

I was charged for parking, though the staff never discussed that charge with me. I live in the area and did not consider that location warranted a parking charge.

I’ve only stayed at this hotel one other time and that time was an okay experience. This time was pretty terrible though. Aside from the sudden surprise parking fee every night which someone at the front desk tried to explain away by telling me other places parking fees cost more, they also randomly charged my card a day after I checked in. When I went to the front desk to ask about it, they said it must be a preauthorization. How does that make sense? The incidentals fee I paid was more than enough to cover the surprise parking charges. What were you preauthorizing and charging me for since parking was already covered? When I mentioned this he told me to call my credit card company. Such a typical thing to say. The people I should be calling is the billing department for the hotel, since they billed my card, how would my credit card company know anything? I could also tell the girl at the desk standing beside the guy I was talking to wanted to tell me off. It’s pretty ridiculous that you guys charge me, pawn it off on someone else, and then one of you is agitated with me. As if you wouldn’t be irritated in this situation? All four front desk staff I met here during my stay were unprofessional at best.

The Property charged me $12 for parking, which was not disclosed by Expedia. They also advertise a 2pm check in on Expedia that is actually 4pm

We liked the kitchen and full sized fridge. Heater was good too. Parking was full so a bit more parking would be good. David at the front desk was immensely helpful when a stuffed toy was lost. My son’s family is eternally grateful!