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Comfort Suites Bush Intercontinental Airport

2 1/2 star rated hotel
7.2/10
(859 verified Hotels.com guest reviews)
See real reviews (42)

generated by AI based on family reviews

Overview

The Comfort Suites Bush Intercontinental Airport offers convenient proximity to the airport, with a free shuttle service running every 30 minutes between 5am and midnight, and available at night by request. Many guests appreciate its value for money and convenient location for short stays. However, reviews reveal inconsistencies in shuttle service, with some delays or unavailability reported. The hotel is undergoing some renovations, which has impacted the breakfast offering, often consisting of a grab-and-go bag instead of a full hot breakfast. Some maintenance issues have also been noted, such as issues with room cleanliness, functioning TVs, and reported issues with the pool. Overall, it is a suitable option for travellers looking for a budget-friendly stay for short periods near IAH.

About the hotel

Nearby attractions

Located in Houston, Comfort Suites Bush Intercontinental Airport is near the airport. Looking to enjoy an event or a game? See what's going on at Humble Civic Center or Sam Houston Race Park.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 5:00 AM - noon
Free uncovered self parking on site
Height restrictions apply for onsite parking
Limited onsite parking
RV/bus/truck parking on site
Uncovered extended parking on site (USD 10 per night)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center

Conveniences

ATM/banking services
Elevator
Vending machine
Water dispenser

More

Communal living room
Fireplace in lobby
Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Suites Bush Intercontinental Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

42 reviews

Review data

5 star reviews

14%

4 star reviews

33%

3 star reviews

29%

2 star reviews

10%

1 star reviews

14%

We have selected a sample of reviews which reflect what travellers have said about Comfort Suites Bush Intercontinental Airport

Showing 1 - 10 of 42 reviews

Latest reviews (42)

c

calvin

28 Jul 2024 - 29 Jul 2024
reviewed on expedia

1 out of 5 stars

Very dirty Room smells very bad and there was air freshener in the room so they know about it , poor customer service the pictures are nothing like the property do not stay here you will regret it. No parking anywhere property is run down and smells
D

Donna

17 Jul 2024 - 18 Jul 2024
reviewed on hcom

4 out of 5 stars

Short overnight stay for early morning flight. Room was decent for price.
m

mojuba

4 Jul 2024 - 6 Jul 2024
reviewed on expedia

1 out of 5 stars

My parked rental was towed by the hotel next door. No one informed us that they share the parking lot and have hostile relations. Comfort Suites had me fill out a sticker which was clearly placed in the vehicle. I got no help from the staff on site. I ended up paying more to get my rental out of the impound than my actual stay at Comfort Suites. I will not use the brand's services again
J

Jonathan

13 Jul 2024 - 14 Jul 2024
reviewed on hcom

1 out of 5 stars

Got to the hotel just to find out there was no power and could not get to our room….. all after calling and confirming the room and that I would be able to pay to park at the hotel the day before. Not even a notice or anything with no other options because everything else was fully booked up which in turn, caused us to have to stay in the airport waiting for our flight.
T

Tanzanique

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

The hotel was inexpensive and close to the airport. The young woman in the breakfast area was very nice and diligent.
J

Jason

7 May 2024 - 8 May 2024
reviewed on wotif

5 out of 5 stars

Great rooms and very convenient to access airport. Shuttle provided.
M

Matthew

16 Apr 2024 - 17 Apr 2024
reviewed on expedia

4 out of 5 stars

Stayed here on a whim when I got stuck in Houston for the night after missing a connecting flight due to a delay. Hopped on the first shuttle I saw at the airport that was going to a place with decent reviews and price. The shuttle driver was a nice guy and the hotel is a short drive from the airport. The lobby was nice and clean, and the front desk staff were very kind. The room and bathroom were very clean and spacious, though it smelt pretty musky. After running the AC for a while it helped a bit. Seems like maybe an underlying humidity problem. The breakfast bar was good, pretty standard hotel food. Same shuttle from the night prior runs in the morning to go back to the airport. Overall, solid place to stay for the night if you're stuck at the airport like I was. It's not too expensive and the only criticism I have is the room being a bit musky.
D

Danny

11 Apr 2024 - 15 Apr 2024
reviewed on expedia

3 out of 5 stars

We were requested schedule to be picked up at the airport at 10:30pm we landed at 10:18pm from 10:20 to 11:30 no hotel shuttle pick us up we saw many others hotel there but no Comfort Suite. This driver from Double Tree willing to take us for $20 but we took Uber for $11
C

Carmen

3 Apr 2024 - 4 Apr 2024
reviewed on expedia

1 out of 5 stars

This was a horrible experience. We waited over an hour for a shuttle. When the shuttle finally arrived, a bunch of people piled in while we were waiting to load our bags and the driver told us he could not fit us in. We took an Uber at that time. The room was run down. The curtains didn’t close. The mini fridge was loud, the ac was loud. What I had hoped would be a few hours rest was a total nightmare. We should have just slept in the airport.
C

Carrie

20 Jan 2024 - 21 Jan 2024
reviewed on hcom

4 out of 5 stars

One day stay for flight lay-over
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