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Home2 Suites by Hilton Indianapolis Airport

3 star rated hotel
9/10 Excellent
(258 verified Hotels.com guest reviews)
See real reviews (9)

generated by AI based on family reviews

Overview

Home2 Suites by Hilton Indianapolis Airport receives mixed reviews. While guests appreciate its convenient location near the airport and the cleanliness of the rooms, some negative experiences have been reported. Positive feedback mentions the friendly and helpful staff, plentiful breakfast, and proximity to parking. However, several guests have noted issues with the advertised airport shuttle, inconsistent room service, and concerns regarding the safety of the parking lot due to lighting issues.

Guest highlights

Friendly staff
Clean rooms
Plentiful breakfast

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.

Nearby attractions

Located in Indianapolis, Home2 Suites by Hilton Indianapolis Airport is near the airport. Hilbert Circle Theatre and Madame C.J. Walker Building are local landmarks, and some of the area's attractions include Splash Island and Dallara IndyCar Factory. Looking to enjoy an event or a game? See what's going on at Lucas Oil Stadium or Indianapolis Motor Speedway.

Popular amenities

Parking

Airport shuttle at scheduled times
Extended parking on site (USD 40.00 per week)
Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

BBQ grill(s)
Firepit
Outdoor entertainment area
Outdoor furniture
Picnic area

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

TV in lobby
map

Reviews that mention...

Hotel Reviews

for Home2 Suites by Hilton Indianapolis Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

44%

4 star reviews

22%

3 star reviews

11%

2 star reviews

22%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Home2 Suites by Hilton Indianapolis Airport

Latest reviews (9)

L

Laura

1 Jul 2024 - 2 Jul 2024
reviewed on hcom

5 out of 5 stars

Had a great experience. The shuttle driver was great and very friendly. Would recommend this hotel.
S

Suresh

30 Mar 2024 - 31 Mar 2024
reviewed on expedia

3 out of 5 stars

Property was decent. No major issues. However, despite advertising free airport pick-up, they said they don't have drivers available. I even called them a day earlier, and they confirmed they provide 24x7 pickup. The sofa bed didn't have a pillow or blanket, but they sent one after I called them. They even refused to give us a few extra minutes to checkout and wanted us to leave the room right on time. Most hotels allow an hour or so of extra time but not these guys. Won't stay there again.
L

Lucy

12 Aug 2023 - 14 Aug 2023
reviewed on hcom

2 out of 5 stars

1) website sis no shuttle. Took Uber only to find out website was wrong! Incurred an extra unnecessary expense 2) we stayed 2 nights, room was not made up after second night—not sure why and we arrived too late to deal with it 3) large dog in room next to us barked all night on the second night
J

Jeannie

24 Mar 2023 - 25 Mar 2023
reviewed on orbitz

5 out of 5 stars

Perfect for Early morning flights!
A

Anthony

13 Oct 2022 - 14 Oct 2022
reviewed on hcom

4 out of 5 stars

Lights in parking lot not working at 900 pm when we got in and also 445 am not on. Pretty dark and unsafe feeling we thought
L

LORI

1 Jul 2022 - 2 Jul 2022
reviewed on orbitz

5 out of 5 stars

There's a reason that we stay at this hotel whenever we're in Indy. Members of the staff are friendly and helpful. The rooms are spotless. It's quiet. Breakfast is plentiful. Proximity to the Indy airport and car park is perfect.
A

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

2 out of 5 stars

We stayed for overnight before flight. We got there at 745pm and were trying to get to bed early as we had to be up at 245am for a flight. The people above us were stomping and running across the floor for over an hour straight. I called at 9pm and was told since it wasn’t quiet time yet (10pm) there wasn’t much they could do except ask them to calm it down. The stomping and running and jumping didn’t stop til after 10pm. Needless to say it was a long night with little sleep since we had to be awake at 245am.
A

27 Sept 2019 - 28 Sept 2019
reviewed on orbitz

5 out of 5 stars

Extremely clea. Conveniently located across the street from fastpark & airport.
A

2 Aug 2019 - 3 Aug 2019
reviewed on orbitz

4 out of 5 stars

Close to the airport parking structure. However, the parking lot is a tad confusing.
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