1/29

Crowne Plaza Indianapolis-Airport

3 1/2 star rated hotel
8.6/10 Excellent
(1000 verified Hotels.com guest reviews)
See real reviews (58)

generated by AI based on family reviews

Overview

The Crowne Plaza Indianapolis-Airport provides a convenient option for travellers, with many praising its close proximity to the airport and the reliable 24/7 shuttle service. Guests appreciate the generally clean and comfortable rooms, friendly staff, and the availability of on-site amenities such as a restaurant and bar. While some areas of the hotel may show their age, many describe a pleasant and efficient stay, and the shuttle service is often singled out as a particular advantage. However, some negative feedback notes inconsistent shuttle service and air conditioning issues in certain rooms, as well as some aspects of the property's condition needing improvement.

Guest highlights

24/7 airport shuttle
Friendly staff
Clean and comfortable rooms

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.

Nearby attractions

Crowne Plaza Indianapolis-Airport is located in Wayne, a neighborhood in Indianapolis with good airport proximity. Brickyard Crossing Golf Course and Chateau Thomas Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Dallara IndyCar Factory and Indianapolis Motor Speedway Museum. Looking to enjoy an event or a game? See what's going on at Indianapolis Motor Speedway or Lucas Oil Stadium.

Popular amenities

Parking

Airport shuttle on request
Extended parking on site (USD 5 per night)
Free roundtrip airport shuttle from 6:00 AM - 1:30 AM
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 12.95 per person
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

15 on-site accessible parking spaces
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Elevator door width (inches): 40
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stairway handrail height (inches): 36
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 48
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Conveniences

ATM/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Crowne Plaza Indianapolis-Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

58 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

7%

2 star reviews

7%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Crowne Plaza Indianapolis-Airport

Showing 1 - 10 of 58 reviews

Latest reviews (58)

R

Richard

17 Sept 2024 - 18 Sept 2024
reviewed on hcom

5 out of 5 stars

The hotel is a great place to stay offering a shuttle to the airport as well as parking while on your flight. Yinye was helpful and friendly during checkin.
R

Randi

1 Sept 2024 - 2 Sept 2024
reviewed on hcom

1 out of 5 stars

Hotel was old and very dated. Front desk service at check in was not friendly, when asked about shuttle she never told us you had to sign up for it. Bar had little to nothing, food was marginal at best. Place was very dirty. Elevator wreaked of weed. Would never book here again
B

Brady L

30 Jul 2024 - 31 Jul 2024
reviewed on hcom

3 out of 5 stars

Stayed here for an early flight. Got there at 9:30 pm and our room was set at 75 degrees. Turned thermostat down to 68 and it was 73 when we left at 4:30 AM for our flight. Got about 3 hours of sleep bc it was so hot we were sweating. Temp outside was like 80 but still expected a comfortable stay. Too late to ask for maintenance so we suffered. Other than that, great location. Very quick to IND. Easy check in and nice people working there.
D

David

10 Aug 2024 - 11 Aug 2024
reviewed on hcom

5 out of 5 stars

It was good. It was clean and easy. Close to airport. Lobby, bar and restaurant were upscale and very nice
J

Jennifer

23 Jul 2024 - 24 Jul 2024
reviewed on expedia

5 out of 5 stars

Great place to stay if you need a place near the airport. Very clean and comfortable. Good availability of snacks and quick meals in the small hotel shop. They also have a restaurant on site, but we did not utilize it. Also lots of sitting areas if you wanted a place outside your room to sit and chat.
A

Amy

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

Nicen linens and lighting. Easy parking, shuttle to airport terminal.
A

Amy

23 Jun 2024 - 24 Jun 2024
reviewed on expedia

4 out of 5 stars

Clean, with comfortable beds, restaurant and shuttle were convenient, staff friendly
G

Gregory

26 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff was ready and waiting. I didnt need to wait to check-in. It has a free shuttle to/from the airport that runs 7/24.
M

Mary Gretchen

17 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

Great location and easy access to city venues and airport
K

Kelly

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

3 out of 5 stars

The property was very nice with easy parking and shuttle to the airport. The air conditioning was not working in my room so it was very warm. Not ideal for sleep.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels