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Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel

2 1/2 star rated hotel
8.6/10 Excellent
(637 verified Hotels.com guest reviews)
See real reviews (19)

generated by AI based on family reviews

Overview

The Holiday Inn Express & Suites Alcoa (Knoxville Airport) offers a convenient location close to the airport, with many guests praising its proximity. Clean rooms and a good breakfast are frequently mentioned as positive aspects. While some guests appreciated the helpful staff who assisted with transportation despite the lack of a shuttle, it's important to note that the hotel's advertised airport shuttle service is unreliable. Some maintenance issues and inconsistencies in service have been reported.

Guest highlights

Close proximity to the airport
Helpful staff
Clean rooms
Good breakfast

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.

Nearby attractions

Located in Alcoa, Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel is near the airport. Cades Cove Museum and Marble Springs State Historic Site are local landmarks, and travelers looking to shop may want to visit Foothills Mall and Bearden Antique Mall. Looking to enjoy an event or a game while in town? See what's happening at Neyland Stadium or Thompson–Boling Arena. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Airport shuttle on request
Extended parking on site (surcharge)
Free roundtrip airport shuttle from 7:30 AM - 10:30 PM
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool

Outdoor

Picnic area
Pool sun loungers

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Water dispenser

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

19 reviews

Review data

5 star reviews

42%

4 star reviews

37%

3 star reviews

16%

2 star reviews

0%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel

Showing 1 - 10 of 19 reviews

Latest reviews (19)

J

Joe

30 Aug 2024 - 31 Aug 2024
reviewed on hcom

3 out of 5 stars

Quick stay after a backpacking trip before flying out. Have stayed here before and it’s just ok for a quick one night stay. Definitely could use some maintenance and refreshing as its looking kinda dirty and not well maintained.
J

James

31 May 2024 - 1 Jun 2024
reviewed on expedia

4 out of 5 stars

Lots of food options and parking
L

Linda

12 May 2024 - 13 May 2024
reviewed on hcom

5 out of 5 stars

Room was clean. Bacon with breakfast. Nice. Would loke regular tea, not herbal. The black tea provied has bergamot oil in it, so is herbal. Does not provide shuttle to the airport as advertised but front desk says they will pay for taxi we ordered. We'll see
D

Deborah

10 May 2024 - 11 May 2024
reviewed on expedia

4 out of 5 stars

Close to airport
K

Karen

21 Feb 2024 - 23 Feb 2024
reviewed on expedia

5 out of 5 stars

Web site said there was a shuttle and their wasn't. Did get reimbursed for the Uber. Great people there. Will go back again
D

Daisy

15 Jan 2024 - 16 Jan 2024
reviewed on expedia

1 out of 5 stars

Staff at the front desk were rude & more worried about talking/flirting with men than helping visitors. Rooms were dirty & the hotel had inaccurate description of amenities online. They DID NOT offer shuttles to the airport even though it stated online. Heated AND TV did not work in our room. Would not recommend
M

Michelle

7 Dec 2023 - 8 Dec 2023
reviewed on expedia

4 out of 5 stars

The room was clean, efficient, and conveniently located to the airport. Sadly my niece needed gluten free and the eggs looked unappetizing so we had to go out for breakfast.
M

Mark

4 Dec 2023 - 5 Dec 2023
reviewed on expedia

5 out of 5 stars

Great place to stay - so convenient to the airport.
A

Adriana

24 Oct 2023 - 25 Oct 2023
reviewed on expedia

4 out of 5 stars

Comfortable bed and clean property close to the airport. All we needed for a one night stay
S

Silvia

20 Oct 2023 - 23 Oct 2023
reviewed on expedia

4 out of 5 stars

The hotel was clean and had comfortable beds. The staff was helpful when we needed a ride to the airport and when our tv had some difficulties working. Every day they put fresh towels which was nice. Overall good place to stay.
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