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Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

3 1/2 star rated hotel
8.6/10 Excellent
(237 verified Hotels.com guest reviews)
See real reviews (70)

generated by AI based on family reviews

Overview

The Crowne Plaza Louisville Airport Expo Center is a convenient option for travellers, especially those with early flights, due to its immediate proximity to the airport and efficient shuttle service. Guests consistently praise the friendly and helpful staff, and many appreciate the spacious and clean rooms, although some note that the hotel is currently undergoing renovations. The on-site restaurant and bar also receive positive feedback for their food and service. However, some guests have experienced issues with noise levels, particularly those located near elevators or exterior doors, and some rooms have been described as dated. Parking can also be problematic due to ongoing renovations.

Guest highlights

The efficient and friendly airport shuttle service
The helpful and welcoming staff
Spacious and clean rooms
The on-site restaurant and bar

About the hotel

Nearby attractions

In the suburbs, Crowne Plaza Louisville Airport Expo Center, an IHG Hotel is in Fairgrounds, a neighborhood in Louisville with great airport proximity. Fourth Street Live! and Nulu Market Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Iroquois Park and Louisville Mega Cavern. Looking to enjoy an event or a game while in town? See what's happening at Freedom Hall or Cardinal Stadium.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free RV/bus/truck parking on site
Free self parking on site
Limited onsite parking (max 2 spaces per unit)
Uncovered extended parking on site (surcharge)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Portable shower seat
Roll-in shower (select rooms)
Vibrating pillow alarm
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center

Outdoor

Terrace

Conveniences

ATM/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine
map

Reviews that mention...

Hotel Reviews

for Crowne Plaza Louisville Airport Expo Center, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

70 reviews

Review data

5 star reviews

46%

4 star reviews

23%

3 star reviews

13%

2 star reviews

4%

1 star reviews

14%

We have selected a sample of reviews which reflect what travellers have said about Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

Showing 1 - 10 of 70 reviews

Latest reviews (70)

G

George

30 Jun 2024 - 1 Jul 2024
reviewed on hcom

5 out of 5 stars

Great hotel, especially for those who missed flights, immediately across from Louisville airport. Besides having excellent rooms/services, they offer a shuttle to/from airport, and the shuttle to the airport only needs 10 minutes notice!
M

Margaret

27 Jun 2024 - 28 Jun 2024
reviewed on hcom

5 out of 5 stars

Staff very friendly. Shuttle came quickly to airport . They are remodeling, but very near completion, so will be even nicer.
A

Anita

21 May 2024 - 22 May 2024
reviewed on hcom

4 out of 5 stars

Great location near the airport with a great free shuttle! Nice staff, nice room! Renovations going on but that's too be expected to keep nice hotels looking great! Will stay here again on our next trip!
L

Leah

16 May 2024 - 19 May 2024
reviewed on hcom

3 out of 5 stars

Good location. Next to expo center and airport. They are remodeling so rooms are strange. Not worth the price at this time. We had an extremely loud room next to back door and elevator. It had no soundproofing and door gaps so loud. I didn’t hear the construction people at all- it was the nighttime guests. Might be nice again in a few years.
R

Ruth

21 May 2024 - 22 May 2024
reviewed on expedia

5 out of 5 stars

Great hotel. Newly remodeled. Rooms were very nice. Just know if you want to park at the hotel and shuttle to the airport, the hotel rates are cheaper with parking through the hotel than through Expedia. We had to pay $60 more for parking for 7 days. The hotel rate would have included the parking at the hotel.
a

amanda

18 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

Roxanne at the front desk was so nice. Our flight was delayed, and we were tired. She got us a room quickly. Since our flight was late, we weren't able to get our rental car until the next day. The hotel provided free transportation to the hotel. Derrick saw us waiting outside for an Uber and took us to the rental pick-up.
L

Leah

15 May 2024 - 19 May 2024
reviewed on hcom

3 out of 5 stars

Basically at airport and EXPO so close to what we needed. Doing renovations- that was not disclosed but we booked months ago. The workers were quiet but our room was next to elevator on main floor. No sound proofing so LOUD patrons all night. Not worth the room price- but can’t complain about cleanliness or geographical location.
D

Debbie

10 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

They are doing an incredible remodel! Always easy free parking!! Now has a bar & coffee bar. Very convenient
T

Thomas

9 May 2024 - 10 May 2024
reviewed on expedia

4 out of 5 stars

Clean and quiet rooms even with the airport right next door.
S

Stacy

15 Apr 2024 - 16 Apr 2024
reviewed on expedia

5 out of 5 stars

Very nice hotel. Staff was excellent in that they were pleasant, friendly and provided great service. The hotel and restaurant were undergoing renovations at the time so I ate in the lounge. Food was very good as was the service. I utilized the hotel shuttle from the airport and back in the morning which was also a good service.
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