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Tru by Hilton Louisville Airport

2 1/2 star rated hotel
9/10 Excellent
(764 verified Hotels.com guest reviews)
See real reviews (59)

generated by AI based on family reviews

Overview

The Tru by Hilton Louisville Airport is praised for its modern and clean rooms, comfortable beds, and friendly, helpful staff. Guests especially appreciate the convenient and often on-demand airport shuttle service, making it ideal for early flights. The complimentary breakfast, while simple, is frequently mentioned as a positive, along with the hotel's overall good value. However, some guests have reported issues with parking availability and inconsistencies with shuttle service times, leading to occasional delays.

Guest highlights

Convenient and often on-demand airport shuttle service
Clean and modern rooms
Friendly and helpful staff
Good value for money

About the hotel

A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.

Nearby attractions

Near theme parks, Tru by Hilton Louisville Airport is in Fairgrounds, a neighborhood in Louisville with good airport proximity. Conrad Caldwell House and Broadway Theatre are local landmarks, and some of the area's attractions include Kentucky Kingdom and Kentucky Derby Museum. Louisville Zoo and Expo Five are also worth visiting.

Popular amenities

Parking

Electric car charging station on site
Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 AM–10:00 AM

Guest services

24-hour front desk
Housekeeping (weekly)
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Tru by Hilton Louisville Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

59 reviews

Review data

5 star reviews

71%

4 star reviews

10%

3 star reviews

8%

2 star reviews

7%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Tru by Hilton Louisville Airport

Showing 1 - 10 of 59 reviews

Latest reviews (59)

C

Chris

13 Sept 2024 - 14 Sept 2024
reviewed on hcom

5 out of 5 stars

I have to travel to Louisville often and love staying at this hotel. I have put this hotel in as a favorite in Louisville to stay at in the future.
K

Kathy

25 Jul 2024 - 26 Jul 2024
reviewed on expedia

4 out of 5 stars

Next to the airport convenient for a late night stay
j

jeanne

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff was friendly, helpful, fun, and hospitable. The shuttle service was wonderful.
A

Andreas

31 May 2024 - 3 Jun 2024
reviewed on expedia

5 out of 5 stars

It was perfect for the budget minded traveler. Just what you need and very clean. Breakfast was just enough and there was a pancake machine. Great staff. No carpets in the rooms. Making it easy for them to clean and for you to know it’s clean. Nice bathrooms. Beds were good lots of pillows. Blackout blinds and good internet. I would stay here again.
S

Stephanie

13 Jun 2024 - 14 Jun 2024
reviewed on hcom

4 out of 5 stars

Brittany handled our check-in. She was incredibly friendly and got us our room quickly. Overall, the room was clean and the beds very comfortable. Minor details, such as a leaking soap dispenser in the bathroom, which made a mess on the counter and unfortunately, being so close to the airport, Jet noise was a factor. The breakfast bar was full, clean and had plenty of options for everyone.
K

Kimberly

19 Jun 2024 - 20 Jun 2024
reviewed on expedia

2 out of 5 stars

The rooms are entirely too small. A large section of the parking lot.was blocked off. I had to park two hotels.away and walk back to the hotel in the dark alone. Evening staff were.not friendly . I did not like mu stay.
M

Marcos

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

Had to make a last minute trip and was accommodated easily. Pick up from airport was on time and drop off at airport following day was set up perfectly. Staff was friendly and helpful and made experience great.
V

Victoria

4 Jun 2024 - 7 Jun 2024
reviewed on expedia

5 out of 5 stars

Other than the shared parking with 2 other nearby hotels, it was top notch
K

Kelly

11 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

Very unique decor and casual, young vibe. Great for a solo traveler or couple.
K

Kelly

17 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

Louisville was FULL of events this past weekend and the staff at TRU were doing their best by everyone. The shuttle service, extra water etc were all welcome perks that we were not aware we would have. The only suggestions would have been an extra set of towels if housekeeping is only coming every other day (this was easily fixed with a call downstairs) and regular checks of the room to make sure electronics are in good working order. The audio on our tv was broken and staff came immediately to check it out but were not able to fix at that time. We had a non smoking room but someone around our room was smoking and the smell was definitely coming thru. Overall excellent stay, clean accommodations and friendly staff.
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