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SureStay Plus by Best Western Louisville Airport Expo

2 1/2 star rated hotel
8.6/10 Excellent
(1000 verified Hotels.com guest reviews)
See real reviews (43)

generated by AI based on family reviews

Overview

The SureStay Plus by Best Western Louisville Airport Expo is praised for its cleanliness, comfortable beds, and friendly staff. Guests appreciate the convenient location near the airport, with easy access to the highway, and the free parking. While some mention aircraft noise, many find it manageable. The complimentary breakfast is generally well-received, although some inconsistencies are noted. However, some drawbacks include reports of inconsistent room cleanliness, poor WiFi, and occasionally noisy surroundings.

Guest highlights

Clean rooms and comfortable beds
Convenient location near the airport and highway
Friendly and helpful staff
Free parking

About the hotel

This smoke-free hotel features a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.

Nearby attractions

SureStay Plus by Best Western Louisville Airport Expo is located in Prestonia, a neighborhood in Louisville, and is near the airport and near theme parks. Kentucky Kingdom and Louisville Zoo are local attractions and those in the mood for shopping can visit Fourth Street Live! and Bardstown Square Shopping Center. Kentucky Derby Museum and Muhammad Ali Center are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free uncovered self parking on site
Limited onsite parking
Uncovered extended parking on site (USD 35 per stay)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 7:00 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Seasonal outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

ATM/banking services
Elevator
Front-desk safe
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for SureStay Plus by Best Western Louisville Airport Expo
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

43 reviews

Review data

5 star reviews

70%

4 star reviews

12%

3 star reviews

14%

2 star reviews

2%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about SureStay Plus by Best Western Louisville Airport Expo

Showing 1 - 10 of 43 reviews

Latest reviews (43)

R

Ross

26 Aug 2024 - 29 Aug 2024
reviewed on hcom

5 out of 5 stars

After a bad experince with best western last week in springfield missouri when i checked out 10 mlns after checking in, i was going to cancel this booking but i am so glad i never this hotel is a little gem, close to restaurants, aldis and a local dive bar. 10 mins in a uber to city center and very close to churchill downs. There is a bit of background noise from airport and interstate but you can hardly hear it with the air con unit on. Fernando on the check in is great and very helpful.pool could be bigger.but adequate. We had a great 3 night stay here during a heat wave so were glad we dld not have to walk to far. I will stay hete again.
A

Amanda

10 Jul 2024 - 13 Jul 2024
reviewed on expedia

4 out of 5 stars

The rooms were extremely clean . It was right next to the expo center. The only downfall was it was a bit noisy because the airport was right next to it . I would use this hotel again.
M

Maryjane

20 Jun 2024 - 23 Jun 2024
reviewed on expedia

3 out of 5 stars

Great staff. Hotel is ok. Lots of people lurking around parking lot.
A

Ashley

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

Very clean, quick check in, close to road for traveling but quiet and safe.
J

John

21 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

Hotel is clean. Plenty of parking. Close to the convention center.
J

Joseph

3 May 2024 - 5 May 2024
reviewed on orbitz

4 out of 5 stars

The rooms are clean and the beds are comfortable. The breakfast experience is delightful including vibrant and eclectic hotel guests. The water pressure in the shower is lacking, but the liquor store in walking distance more than makes up for it. I would stay here again because it is close to the airport and didn't have a 3 night minimum stay during Derby weekend like the other hotels.
B

Bryan

7 May 2024 - 8 May 2024
reviewed on expedia

5 out of 5 stars

Great property for price and close proximity to the airport
j

janine

2 May 2024 - 5 May 2024
reviewed on hcom

5 out of 5 stars

We were not expecting much from the airport hotel. We were there for the Kentucky Derby the hotel was close to everything. The people were friendly. The only thing that lacked is a restaurant. We paid stupid high because of the Derby but that eas to be expected
J

John

21 Apr 2024 - 24 Apr 2024
reviewed on expedia

5 out of 5 stars

great room. across the highway from a busy airport.
C

Casey

20 Mar 2024 - 24 Mar 2024
reviewed on expedia

4 out of 5 stars

Nice room. Fairly quiet being next to the airport. Friendly staff
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