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Clarion Pointe Medford

2 1/2 star rated hotel
8/10 Good
(1003 verified Hotels.com guest reviews)
See real reviews (37)

generated by AI based on family reviews

Overview

The Clarion Pointe Medford receives mixed reviews. While guests praise the friendly staff, comfortable beds, and good breakfast, many express significant concerns about safety and cleanliness. The hotel's proximity to a park frequented by homeless individuals is a recurring concern, with several guests reporting feeling unsafe in the parking lot and surrounding areas. Furthermore, multiple reviews detail issues with room cleanliness, including stained carpets, dirty bathrooms, and evidence of previous occupants. While some describe their rooms as clean and well-maintained, it's apparent there's inconsistency in this area. Therefore, potential guests should carefully consider these safety and cleanliness concerns.

Guest highlights

Friendly and helpful staff
Comfortable beds
Good breakfast

About the hotel

Nearby attractions

Located in Medford, Clarion Pointe Medford is in the city center and next to a golf course. The area's natural beauty can be seen at Lithia & Driveway Fields and Rogue River. Looking to enjoy an event or a game while in town? See what's happening at The RRRink or Champion Raceway. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Golf caddy
Golf cart
Golf clubhouse
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

18 holes of golf
24-hour fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Clarion Pointe Medford
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

37 reviews

Review data

5 star reviews

16%

4 star reviews

22%

3 star reviews

19%

2 star reviews

24%

1 star reviews

19%

We have selected a sample of reviews which reflect what travellers have said about Clarion Pointe Medford

Showing 1 - 10 of 37 reviews

Latest reviews (37)

A

Ashley

7 Oct 2024 - 8 Oct 2024
reviewed on hcom

1 out of 5 stars

It was horrible! I knew I should've left right away, but I reassured myself it was only for 1 night and we were soo tired after being on the road for over 12 hours. It smelled funny right when we got into the lobby, it was dirty, the room was gross. Stained carpet, the AC smelled of human pee, the comforter had blood stains on it, the parking lot filled with homeless and drug users as soon as the sun started going down, we feared our car was going to be broken into. We were next to the stairs and kept hearing the door to outside opening and closing. We couldn't sleep because we were so sketched out, we ended up checking out before 1am. My fiance had me wait at the door with our belongings while he grabbed the car.
J

Jennifer

27 Jul 2024 - 29 Jul 2024
reviewed on expedia

3 out of 5 stars

Cute little place, a little smokey inside, I had read about that I think a few air machine plugs might have helped with that, more hall ways smell, might need a little bit more luv in the hotel, working a , it was a bit warm, newer pillows and a few lights needed to be replaced.cute hotel, maybe a spruce of new paint. I wasn't happy that I was 15 minutes late, and my hotel room I booked was given away, but I was accommodated with another one. The rates were ok, I did book a day coming in. Whiles other hotels around solid booked so I was able to find something for a short trip which was nice, and a short stay.they did have a nice pool and safe parking so I was happy with that. All in all everything was well, my partner didn't mind the stay, but hopefully just a few small suggestions might add a little bit more luv to the hotel. They also did have breakfast availability, but I missed it twice. So that was a nice . All in all I was satisfied with the hotel.
P

Patrick

7 Jul 2024 - 9 Jul 2024
reviewed on hcom

2 out of 5 stars

There were human stains on the bed skirt, drug paraphernalia in the room and a park full of homeless fighting adjacent to the parking lot. Not a relaxing stay at all.
C

Carmen

30 May 2024 - 31 May 2024
reviewed on expedia

4 out of 5 stars

Staff were very kind except receptionist during check out she seemed moody. Breakfast was delicious. I enjoyed the Blue star memorial across the parking lot. God Bless our Veterans.
J

Joseph

24 May 2024 - 27 May 2024
reviewed on hcom

2 out of 5 stars

It is unfortunate for them that they have a city pocket park that the hotel parking backs up to. There was just a bunch of riff raff that made there way to the hotel, were stoned out of their minds and started bathing in the bird bath fountain. I didn’t really get much sleep since I worried of the well being of my vehicle. Unfortunately, it never felt safe and cozy so we will not be staying there again when we are back for more sport tournaments
K

Katie

11 May 2024 - 12 May 2024
reviewed on expedia

3 out of 5 stars

Not a lot of parking, a lot of homeless people in the grass area out front. They took up several spots with their trash. Didn’t feel safe having my car parked out front
F

Fred

17 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

Homeless in the park, roaming around the parking lot, felt unsafe.
L

Leah

10 May 2024 - 12 May 2024
reviewed on expedia

3 out of 5 stars

Lots of homeless people camping night outside the parking lot. I wasn’t expecting that.
B

Brandi

18 May 2024 - 20 May 2024
reviewed on hcom

2 out of 5 stars

The hotel parking lot was filled with homeless and people actually using drugs in public when we arrived with our kids. The room had blood stains on the floor and ceiling. The room and bathroom was very dirty and we will never stay here again. The pictures are not the reality! The staff was friendly though but when the room and general condition are in this state, there is no amount of customer service to make up for it!
H

Heather

11 May 2024 - 12 May 2024
reviewed on travelocity

1 out of 5 stars

I would never stay here again. There were cops chasing a squad of homeless people out of the parking lot at night. Check in was at 3, and we arrived at 2:30, but our room wouldn't be ready for a few more hours. The room was filthy- visible and bare sheet rock, quite a lot of mold in the bathroom area, the air conditioner was half way working...never again.
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