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Hilton Garden Inn Medford, OR 

3 star rated hotel
9/10 Excellent
(996 verified Hotels.com guest reviews)
See real reviews (14)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Medford receives many positive comments regarding its cleanliness, comfortable beds, and friendly staff. Guests appreciate the convenient shuttle service and the on-site restaurant, which is frequently praised for its quality and varied menu. However, some reviews mention inconsistencies in service, including issues with housekeeping, maintenance, and occasional staff attitude. Parking may also be limited at times due to occasional closures for maintenance.

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. Housekeeping is available on request.

Nearby attractions

Located in Medford, Hilton Garden Inn Medford, OR  is near the airport. Shoppers can check out Rogue Valley Mall, while everyone can enjoy the natural beauty of Lithia & Driveway Fields and Medford Railroad Park. Don't miss out on a visit to The Expo.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10.95 for adults and USD 5.95 for children
Room service available

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Medford, OR 
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

14 reviews

Review data

5 star reviews

50%

4 star reviews

21%

3 star reviews

14%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Medford, OR 

Showing 1 - 10 of 14 reviews

Latest reviews (14)

s

stacy

22 Apr 2024 - 23 Apr 2024
reviewed on expedia

4 out of 5 stars

Newer property close to the airport and the windows do open!!!
J

Joel

7 Jan 2024 - 8 Jan 2024
reviewed on orbitz

2 out of 5 stars

Three nights at the hotel and not one new fresh towel or linen change- no garbage removed either. The room was untouched for those days. Holiday inn cleans everyday- Is this not a Hilton hotel?? Lady at the front desk was most welcoming- Male staff seemed to be annoyed when asked for assistance- Is that not their job ? I am confused as to why I am paying a premium- considering I travel to Medford three to four times a year.
R

Robin L

7 Oct 2023 - 8 Oct 2023
reviewed on expedia

3 out of 5 stars

We reserved an ADA room to accomidate a wheelchair bound individual. Bathroom facility was good but access to beds did not allow safe transfer of individual from chair to bed. Space in room would accomodate repositioning of bed to allow this to occur. We need to be able to walk around the chair to position infront to manuever to bed safely. A second chair in space would also be welcome.
M

Mark

29 Jun 2023 - 30 Jun 2023
reviewed on expedia

1 out of 5 stars

After 14 hours of road travel, being greeted by Anna the rude nightshift front staff, you might want to reconsider booking your stay somewhere else. This woman shouldn’t work at any customer service position!
M

Marilyn

26 May 2023 - 28 May 2023
reviewed on expedia

3 out of 5 stars

Half of the parking lot was closed for painting. It was Memorial Day weekend so you’d expect better planning. The front desk wasn’t staffed- I had to wait to speak with someone at least 3 times. Our sliding bathroom door was broken- someone came to look at it but it wasn’t fixed while we were there. It was ok- but with the Hilton name I expected more.
D

Dean

1 Apr 2023 - 2 Apr 2023
reviewed on orbitz

5 out of 5 stars

Would definitely stay here again. Everything you need in a hotel and convenient for travelers.
N

Nora

17 Feb 2023 - 18 Feb 2023
reviewed on orbitz

4 out of 5 stars

It was clean with plenty of parking
S

Stephen

3 Feb 2023 - 4 Feb 2023
reviewed on orbitz

5 out of 5 stars

Checked was quick, good food to eat on site, good parking.
P

Patricia

6 Dec 2022 - 9 Dec 2022
reviewed on hcom

5 out of 5 stars

This is a really nice hotel at the south end of Medford, not far from the airport, but nice and quiet. (They shuttle.) There are a few walkable options and the restaurant at the hotel is pretty good. The staff was very nice! The waitress even remembered my cocktail on my 2nd night.
S

Sondra

12 Dec 2022 - 13 Dec 2022
reviewed on orbitz

5 out of 5 stars

The check in process was very quick, easy and accessible parking, multiple elevators, clean room, nice keurig, comfortable beds, would definitely stay here again!
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