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Crowne Plaza Melbourne - Oceanfront, an IHG Hotel

3 1/2 star rated hotel
8.2/10 Very Good
(1004 verified Hotels.com guest reviews)
See real reviews (66)

generated by AI based on family reviews

Overview

The Crowne Plaza Melbourne - Oceanfront is a beachfront hotel that receives mixed reviews. Guests consistently praise the beautiful beach location, the on-site restaurant and bar, and the friendly and helpful staff. Many appreciate the convenient access to the beach and the generally comfortable and clean rooms. However, the hotel's mandatory valet parking, costing \$20 per day, is a significant source of negative feedback, with many guests finding it expensive and inconvenient. Several reviews also mention issues such as occasional cleanliness problems, inconsistent room quality, and ongoing construction next door affecting the ocean view for some rooms. The hotel's shuttle service is also mentioned, although opinions about its reliability and usefulness vary.

Guest highlights

Beachfront location
On-site restaurant and bar
Friendly and helpful staff

About the hotel

At Crowne Plaza Hotel Melbourne - Oceanfront, an IHG Hotel, relax by an outdoor pool or hit the beach where you can enjoy surfing/body boarding.

Nearby attractions

Located in Indialantic, Crowne Plaza Melbourne - Oceanfront, an IHG Hotel is on the beach. Brevard Zoo is a popular attraction and the area's natural beauty can be seen at Wickham Park and Sebastian Inlet State Park. Florida Institute of Technology and The Maxwell C. King Center are two other places to visit that come recommended. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Uncovered valet parking on site (USD 20.00 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10.00-20.00 for adults and USD 9.00-20.00 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

24-hour fitness center
Evening entertainment
Outdoor pool
Surfing/body boarding

Outdoor

Beach loungers
Beach umbrellas
Beachfront location
Pool sun loungers
Terrace

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine

More

Beach towels
Designated smoking areas
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Crowne Plaza Melbourne - Oceanfront, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

66 reviews

Review data

5 star reviews

26%

4 star reviews

30%

3 star reviews

29%

2 star reviews

14%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Crowne Plaza Melbourne - Oceanfront, an IHG Hotel

Showing 1 - 10 of 66 reviews

Latest reviews (66)

D

Damon

25 Oct 2024 - 26 Oct 2024
reviewed on hcom

4 out of 5 stars

Nice place, good location and great beach. Staff had issues figuring out that I paid in advance for the room and parking, they originally tried to charge for both. After some time it was figured out but then they tried to charge for parking at check out.
C

Chris

11 Oct 2024 - 13 Oct 2024
reviewed on hcom

4 out of 5 stars

Overall the hotel was nice. Great entertainment and outside the bar was great.The things that I didn’t care for. Are the valet service every time in and out. Paying for parking and hotel just seems like a lot. The worse part was my room had roaches wasn’t happy about that. They did what they could but the critters were back the next day.
C

Cindi

18 Sept 2024 - 25 Sept 2024
reviewed on hcom

5 out of 5 stars

Great place to stay we stayed in a suite ocean front couldn’t ask for better Valet parking couldn’t ask for better service We will definitely be back
L

Lascelle

13 Jul 2024 - 23 Jul 2024
reviewed on expedia

3 out of 5 stars

There is actually free..non valet paking although Stuart at reception said otherwise. The valet people are excellent whether you use them or not. The bedding on the first room I was allocated was soiled and all I was offered was new sheets. I had to make the bed myself having travelled 15 hours from the uk. Finally the bathroom and sorounding area of my furst room was full of mould. Jeanette at reception was excellent and changed my room immensely and apologised profucely. Overall the location was excellent but in my experience the rooms could be updated
J

James

30 Jun 2024 - 5 Jul 2024
reviewed on hcom

3 out of 5 stars

After taxes and fees, it cost me about 4 bills a night for oceanfront during the week. For that amount you would think breakfast and parking would be complimentary. Think again. They ask for a separate 'holding charge' on a credit card at check-in even though everything was paid in advance. This allows them to tack on random charges at any time without notice or description. Be aware of that. They really push valet parking, which I hate. Never understood the laziness required to let a stranger operate my vehicle for a benefit I can't comprehend. Afterall you drove there in the first place. Overall it was worth about 70% the out-the-door cost. Not terrible, not great. Probably won't return.
K

Kelli

21 Jun 2024 - 23 Jun 2024
reviewed on expedia

4 out of 5 stars

Bathroom floor was dirty, reported it but never heard back from anyone. Pool and food was great. Paying for parking was too expensive.
B

Belinda

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

2 out of 5 stars

They were to rated? Omg First room, door wouldn't lock, 2nd room, roaches, air conditioning wouldn't cool down, this room, nicer but worried roaches would climb on me at night. The characters that were staying there left me blocking my door with all the loose furniture. Every time you moved on the bed it squeaked. Metal springs. I couldn't sleep but a few hours. Wifi never worked even after calling numerous times. Gnats flying inside the bread box at breakfast. I couldn't handle it.
r

rebecca

3 Jun 2024 - 6 Jun 2024
reviewed on expedia

2 out of 5 stars

I didn't expect to pay $20 a day for parking, no bathroom entrance from pool area, had to go inside pass reserv. desk, only way to beach was thru 2 gates in pool area with arms full of beach gear, no bathroom counter space, and 1 rolling chair in room for 3 of us to sit in. I won't visit again, and I will ask next time if there are additional costs for parking.
P

Patricia

26 May 2024 - 28 May 2024
reviewed on expedia

4 out of 5 stars

We had a great stay here. I really enjoyed the Crown Plaza. It was clean safe and quiet. The pool was great, there was live entertainment. everybody was very kind and friendly amazing staff. The only reason I didn’t give five stars was because I didn’t realize if we self parked we still had to pay the $20 a day parking fee. I just feel like I should have been told that upfront, I wasn’t the only one who was surprised that I saw and heard other people, complaining as well. I would’ve stayed there anyway I would’ve like to have known that beforehand
Y

Yamile

25 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

The only thing was parking because if we want to go outside and back is a valet parking I don’t like it but was not back
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