DoubleTree Suites by Hilton Melbourne Beach Oceanfront

The phone in the room did not work when I tried to call front desk. I used my cell and called. No one answered. I was not told where anything was located. The watering tube was sticking up from the patio, there was no do not disturb tag for the door and the back patio sliding door could barely be opened by a strong man and surely not myself. No one serviced our room the 1st day because later the do not disturb sign was installed hanging on the outside of our door. I was told of a $30 charge for incidents as a pre charge. No one mentioned charges for parking at the hotel. I was surprised upon receiving my bill for the 3 day charge for parking. I asked for a solution the night we checked in on the above issues. I walked to the desk to complain of the issues. I was told they would send someone to look at the phone that night. No one came. I walked to the front desk the next morning to notify someone again about my room issues. The lady apologized and said she would notify someone. She text me to let me know that the phone line is broken in Room 105 and i could move into another room. I declined because it would be an LARGE inconvenience with all of my belongings. No one suggested any type of discount for the inconvenience. I'm very disappointed in the service Hilton is giving. I had no issues when Doubletree was running their business. We will not be back to your location. We've been coming there for several years.

We arrived late at night and we got some spooky vibes but we got rewarded the next morning with a stunning view of the sunrise by the sea. Our request of having a high floor room has been satisfy by the kind hotel staff and the breakfast was good. We didn’t like the 16$ for the parking but there is no other choice.

Was charged $16.00 a day for parking. Did not know until we checked out. Where else did they expect you to Park??

Hotel needs maintenance, rooms need painting, and remodeling, the pool was full of sand, noisy, they charge 60$ daily for parking, and the parking is outdoor, with no security, far from the entrance, with poor light, it’s just ridiculous. I called regarding this issue last Saturday, the representative told me the system was down and they will call me back, still waiting for the call, resuming, never going again to that hotel, it’s too expensive for bad conditions and bad service.

Beautiful views, safe and accommodating. Great for relaxation and traveling with small children.

Good accommodations … however the $16 parking fee and $30 beach fee was never explained prior to ck out

they are tring to charge 16 ped day for parking

Perfect location; close to the airport, on the beach, minutes from Old Melbourne, very clean beach, friendly staff, and good cookies.

Stay was great, rooms are clean and comfortable. Not happy with the parking charges !! that was an extra expense that was not disclosed and regardless... plenty of parking.. on a open parking lot... not a great feeling when there is no lack of space to accommodate. other than that... will be back

the fee for parking, room not being cleaned by the maid unless we got or called her. did not have fresh coffee in room. front desk was very pleasant and helpful. i personally think for a resort it is not. but it is over priced my opinion