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Cassie
6 Jul 2024 - 7 Jul 2024
reviewed on expedia
1 out of 5 stars
This was by far my worst accommodation experience of my life. Sheets and pillowcases covered in black scruff marks including a shoe print. Staff did give us fresh pillows but couldn't change the sheets. Blood on the comforter. Hair and stains on the towels. Sticky grime on the floor. Windows had no fly screen so the windows opened straight to the outside. Our friends stayed in two other rooms and had the same experience including a broken AC/heater unit and blood stains on their towels. We literally could not make this up if we tried.
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mark
Invalid Date - Invalid Date
reviewed on expedia
1 out of 5 stars
This place was gross. The fire alarm had been ripped out of the wall. Bedroom filthy. Room filthy. Pool was disgusting and green. Trash all over the parking lot, including tires. Hairs all over the place. Front door did not work. Sheets and towels dirty. We left and did not even stay there.
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Brian
16 Aug 2023 - 17 Aug 2023
reviewed on expedia
4 out of 5 stars
A bit noisy. People playing music in the parking lot quite late, and I believe a rhinoceros was staying upstairs.
Otherwise, generally clean, if very spartan.
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Ginger
17 Jun 2023 - 18 Jun 2023
reviewed on expedia
3 out of 5 stars
We had to ask for face cloths. The room floor was dirty and they had a coffee machine but no coffee to use in the machine. Building was on a hill so the parking lot was slopped and hard to find a spot to park. Very poorly managed, I don’t recommend this place.
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Synthia
2 Jun 2023 - 4 Jun 2023
reviewed on expedia
1 out of 5 stars
Based on the photos, the property look nothing like what the photos represented, and it wasn’t till after we booked the room when we cannot get a refund that horrible review started to come forth I am physically disabled. I was placed on the second floor with two flights of stairs to get to my room, there is no elevator, the rooms were dirty, the linen was dirty. We used our own blankets to place over the bed. The furniture in the room was old and dirty. Our carbon monoxide monitor kept going off, so rather than replace the battery they came in and took it out, completely leaving us on safe And the most ridiculous part of our stay was the only kid size housekeeper who was so rude beyond belief told us she leaves at 11am and we should have asked to have room cleaned before she leaves for the day although check in is not until 3pm so how would we know the room sad not cleaned? We reported her behavior to management but nothing was done. The 2nd day same issue with housekeeper she literally argued with us because she failed to mop the nasty floor. So she finally shows up to clearness room & decides she would video record us in the room which is against the law in California as we ststed we did not give her permission to record I’d or our belongings but she was so rude and made the stay that much worse. I DEMAND A REFUND!
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Karen
28 May 2023 - 30 May 2023
reviewed on hcom
4 out of 5 stars
Came here for a business trip, working the Caliroots festival. Convenient location next to the venue that I worked at. The outside of the property is a bit sketchy, but the service is great! The rooms on the hill can be scary too get to, but the room itself is spacious. Microwave and mini fridge included. Also wifi and parking.
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Leonard
17 Feb 2023 - 19 Feb 2023
reviewed on hcom
3 out of 5 stars
There were holes in the bed comforter, soap looked like it was used and repacked, shady people hanging out in the parking lot.
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Patricia
Invalid Date - 16 Dec 2022
reviewed on orbitz
1 out of 5 stars
Our room was dirty and dusty. The floors were sticky. We did not have a trash can, cups to drink wanter, small towels or even a chair to sit on. The tub was dirty too. They did not leave an extra blanket for the chilly night. We had to walk down the parking lot at night to just ask for those basic items. This is a low budget hotel near the airport but even at that price, they should treat their guests more respecfullly.
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jeremy
16 Aug 2022 - 17 Aug 2022
reviewed on orbitz
1 out of 5 stars
Where do I start;
-room was a disaster
-light switch didn’t work
- refrigerator leaked on floor
- hair everywhere
- botched paint job in room
-parking lot looked like a homeless shelter
- lady puked near laundry facility in morning
- cars idling all night with people sitting in them
Will never stay there again.
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Patricia
21 Jun 2019 - 23 Jun 2019
reviewed on hcom
2 out of 5 stars
Not the best place for families.. the man at the desk was nice but the maids and staff are rude cussing each other out and fighting across the parking lot!! They don’t clean very well the was god knows what all over the walls in the bathroom, next to the table, and under the TV!! Was dirty and hadn’t been cleaned behind the night stand or under the beds (found dirty socks under the bed & what looked like brownies in a little container behind the fridge)!! Our friends room smelled like weed bad! And the pool and spa was closed and all green!! No trash cans in the room! Over all not the best experience!