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Monterey Tides
3 1/2 star rated hotel
8.8/10 Excellent
(93 verified Hotels.com guest reviews)
See real reviews (104)
generated by AI based on family reviews
Overview
The Monterey Tides boasts a stunning beachfront location, a highlight for many guests. Recent renovations have improved rooms and amenities, and the hotel's lobby is frequently praised for its beauty. However, several reviews cite significant ongoing construction, resulting in noise, limited parking, and accessibility issues. Many guests also express concern about various undisclosed fees, including steep parking charges and resort fees, significantly increasing the overall cost of the stay. While some praise the renovated rooms and friendly staff, others report issues with cleanliness, maintenance, and the overall condition of the rooms. Room service and amenities availability also seem inconsistent, with some guests highlighting a lack of these services. Ultimately, the value proposition is questioned by many due to the high cost compared to the condition of the hotel and inconsistent availability of amenities.
About the hotel
Nearby attractions
Located in Monterey, Monterey Tides is near the airport and on the beach. Old Custom House and Perry House are local landmarks, and some of the area's attractions include Monterey Bay Aquarium and North Fremont Street. Monterey County Fairgrounds and Dennis the Menace Park are also worth visiting. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Popular amenities
Parking
Electric car charging station on site
Onsite parking includes off-street options
Self parking on site (USD 25 per night; includes in/out privileges)
Wifi
Available in all rooms: Dial-up internet
Available in some public areas: internet access
Food and drink
1 bar
1 restaurant
Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 10-25 per person
Room service available
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Accessibility
Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Things to do
Bicycle rentals
Outdoor pool
Spa tub
Outdoor
Beachfront location
Garden
Picnic area
Pool sun loungers
Conveniences
ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine
More
Designated smoking areas
Fireplace in lobby
Romance packages available
Reviews that mention...
Hotel Reviews
for Monterey Tides
2.5 out of 5 stars
104 reviews
Review data
5 star reviews
- 8%
4 star reviews
- 14%
3 star reviews
- 30%
2 star reviews
- 30%
1 star reviews
- 18%
We have selected a sample of reviews which reflect what travellers have said about Monterey Tides
Showing 1 - 10 of 104 reviews
Latest reviews (104)
J
Justin
23 Oct 2024 - 24 Oct 2024
reviewed on hcom
4 out of 5 stars
There were hidden fees I was not happy about. Charged for parking and a destination fee I already paid.
L
Leanne
6 Sept 2024 - 8 Sept 2024
reviewed on hcom
5 out of 5 stars
This is such an improvement, the staff are much nicer, rooms totally redone, very nice amenities. Be aware of parking and amenity charge that is not shown on the site it is pretty steep. 147 dollars for our two nights
A
Ashley
23 Jul 2024 - 25 Jul 2024
reviewed on hcom
1 out of 5 stars
We paid for our rooms on hotels.com but owed resort fees and taxes, which were quoted to be $50 something a night. Which was fine but when we got there all the extra fees, parking, taxes, pet cleaning fees and so much more ended up costing us close to what we initially paid for our rooms. The hotel was under construction so there was no convenient way to get to any rooms. I had a dog with me and asked for a room downstairs or close to an elevator. They gave me the most inconvenient room farthest away from elevator. It just wasn’t a pleasant stay. Not like it used to be. Food wasn’t very good and no more room service. The amenities we once enjoyed are gone now with new name and remodel of resort. We will most likely find a different resort for our family vacations.
W
Waltaleena
8 Aug 2024 - 10 Aug 2024
reviewed on hcom
4 out of 5 stars
It was nice. Just would have been nice to know about the parking fee per day being an additional $45 daily. The service to bring items needed was not timely but the room
Was clean and nice and it was beautiful being right at the beach.
C
Carol
31 Jul 2024 - 3 Aug 2024
reviewed on hcom
3 out of 5 stars
Staff was blah loud dog barking dog left in room we listened to for 2 days construction started at 8am. Customer service poor we checked out a day early and were never even asked how our stay was. We were there celebrating our 30th anniversary when checking in we had to wait quite a while to be told they were making sure our room was clean and stocked. When showering our shower gel and shampoo were empty. We were also informed that we are being charged a $45 fee per day for parking that I was never informed by hotels .com also couldn’t find this ridiculous fee on the hotel site.
P
Pamela
25 Jul 2024 - 26 Jul 2024
reviewed on hcom
4 out of 5 stars
The entire hotel had a makeover, great job!
The only negative I see is their parking fee and resort fee (are individually taxed as well)are almost $100 a night. Something to factor into your daily costs.
J
Jacque
18 Jul 2024 - 20 Jul 2024
reviewed on hcom
3 out of 5 stars
There was no place to park outside the hotel so we had to park in the hotel parking, then they charged us $40 a day!! And the bathroom was super small.
K
Kelli
14 May 2024 - 16 May 2024
reviewed on expedia
5 out of 5 stars
Amazing hotel! Beautiful lobby, beautiful room, lovely staff. Perfect location.
Pricey with extra fees such as resort fees and expensive parking. No coffee maker or microwave in room.
Would definitely go back.
L
Liliya
29 Apr 2024 - 30 Apr 2024
reviewed on expedia
2 out of 5 stars
I have been to this hotel many times for at least 6 years in a row and this time I was disappointed. There is construction going so it’s noisy throughout the day. Two positive things were the renovated rooms and staff was friendly enough. But rooms don’t have a tea kettle or coffee machine anymore. You are not allowed to enjoy the lobby area if you haven’t purchased anything, since we were told it is part of the restaurant now. I don’t remember paying for parking in the previous years or at least it wasn’t $40 before. The pool was closed probably due to the construction going on. If you are travel with young children, I wouldn’t recommend this hotel anymore.
O
Omar
27 Apr 2024 - 28 Apr 2024
reviewed on hcom
1 out of 5 stars
The Hotel was partially open. It was being renovated certain areas was closed down. I paid for a two bed room and only got a one bed for my family the elevator did not go to my floor, so I had to walk and carry the luggage down flights of stairs up and down
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