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Holiday Inn Express at Monterey Bay, an IHG Hotel

2 1/2 star rated hotel
7.8/10 Good
(1002 verified Hotels.com guest reviews)
See real reviews (33)

generated by AI based on family reviews

Overview

The Holiday Inn Express Monterey Bay receives mixed reviews. Positive feedback frequently mentions the complimentary breakfast, ample parking, convenient location near Monterey and Carmel, and the pleasant, helpful staff. Guests also appreciate the pool and spa area, although some have noted noise issues from nearby traffic or other guests. However, negative reviews cite concerns about cleanliness (including reports of mold in showers, dirty towels, and unclean carpets), issues with room maintenance (AC, microwaves, refrigerators), and noise levels at night. The safety and security of the parking lot are also questioned by some guests, with reports of homeless individuals present.

Guest highlights

Complimentary breakfast with many options
Ample free parking
Convenient location
Friendly and helpful staff

About the hotel

Nearby attractions

Located in Seaside, Holiday Inn Express at Monterey Bay, an IHG Hotel is near the beach. Cannery Row and American Tin Cannery are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Monterey Bay and Monterey State Historic Park. Monterey Bay Aquarium and North Fremont Street are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Parking

Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express at Monterey Bay, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

33 reviews

Review data

5 star reviews

42%

4 star reviews

18%

3 star reviews

24%

2 star reviews

12%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express at Monterey Bay, an IHG Hotel

Showing 1 - 10 of 33 reviews

Latest reviews (33)

L

Lisa

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

3 out of 5 stars

The service was excellent. The complentrary breakfast was great! The pool was closed for maintenance. That was disappointing but I understand that it happens. There were people in the parking lot outside our room being very loud at 3am. Security around the property would be a nice touch. For what it was ... It was fine. We'd go back.
R

Richard Rey

14 Jul 2024 - 15 Jul 2024
reviewed on travelocity

4 out of 5 stars

Very easy access to the freeway. A lot of parking space available.
D

DIANA

20 Jul 2024 - 21 Jul 2024
reviewed on travelocity

5 out of 5 stars

thishotel easy parking, have breakfast,
W

Weipeng

3 Jul 2024 - 4 Jul 2024
reviewed on travelocity

5 out of 5 stars

easy parking
J

Jill

16 Jun 2024 - 18 Jun 2024
reviewed on expedia

4 out of 5 stars

It's a clean property. Bed and pillows were extremely comfortable. Included breakfast was nicely done and provided good value for a simple hotel. Staff was courtesy. It was pretty noisy. Maybe understandably since there were alot of families with kids. My room faced the pool and alot of screaming families at the pool til late at night and screaming again starting at 7AM. Since I was a solo traveler I should have asked for a room facing the front of hotel versus the pool for this reason.
f

frank

5 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

Great location, beautiful views, conveniently located for traveling to Monterey and surrounding areas.
E

Esakkiappan

31 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

Clean, safe, ample parking spaces, convenient location, friendly staff and energizing breakfast.
J

James

26 Feb 2024 - 1 Mar 2024
reviewed on expedia

3 out of 5 stars

Homeless and had an explosion in a van in a parking lot next to the property. Shook the building. People sleeping in cars in the same parking lot.
a

allison

9 Feb 2024 - 10 Feb 2024
reviewed on expedia

5 out of 5 stars

Ocean view right outside with ample parking and feeling of safety.
M

Mark

26 Dec 2023 - 27 Dec 2023
reviewed on expedia

3 out of 5 stars

Overall room was clean but the outside noise is fairly loud. Quite expensive for the amenities and thin walls. It’s convenient free parking but limited places to dine within walking distance.
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