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Best Western Plus Newark Airport West

2 1/2 star rated hotel
7.4/10
(1006 verified Hotels.com guest reviews)
See real reviews (158)

generated by AI based on family reviews

Overview

The Best Western Plus Newark Airport West offers convenient proximity to Newark Liberty Airport, with many guests praising the free 24-hour shuttle service. Guests appreciate the spacious and clean rooms, some of which feature jacuzzi tubs and pull-out couches. The on-site restaurant receives positive feedback, and the staff is frequently commended for their friendliness and helpfulness. However, some guests have noted issues with the hotel's location, describing it as difficult to find and surrounded by parking lots. Concerns have also been raised regarding parking space limitations, inconsistent shuttle service reliability, and the overall condition of some rooms, with some describing them as needing updates.

About the hotel

Nearby attractions

Near a train station, Best Western Plus Newark Airport West is in an area with good airport proximity. One World Trade Center and Empire State Building are notable landmarks, and the area's natural beauty can be seen at Battery Park and Bryant Park. Looking to enjoy an event or a game? See what's going on at Prudential Center or MetLife Stadium. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free self parking on site

Wifi

Available in all rooms: Free internet access
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 14.99 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Braille signage
Elevator
Grab bar in shower
Hand-held showerhead
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Portable shower seat
Roll-in shower
Transfer shower
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Best Western Plus Newark Airport West
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

158 reviews

Review data

5 star reviews

30%

4 star reviews

24%

3 star reviews

22%

2 star reviews

14%

1 star reviews

9%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plus Newark Airport West

Showing 1 - 10 of 158 reviews

Latest reviews (158)

S

Steven

22 Sept 2024 - 24 Sept 2024
reviewed on hcom

4 out of 5 stars

Best value around. Location in the middle of long term parking lots for rail and maybe airport parking, near highway so hard to navigate to but excellent hotel with great hot breakfast and comfortable room. We’ll maintained and clean. Great for travelers and short Uber trip to Newark Penn station to catch train into New York for sight seeing.
d

denise

8 Sept 2024 - 9 Sept 2024
reviewed on hcom

5 out of 5 stars

Please update the address !! Took us 45 mins to figure out how to get to the actual hotel . It will continue to take you to a parking lot which is in front of the hotel and is not affiliated. Under maps enter : 6 International way , do not enter address listed on the site . When you get off the ramp , it will be your very first right which is “international way” do not miss it or another 15 minutes to get back around . Go towards hotel, it will be towards your right , looks like your entering by dumpster but this is the actual entrance , not to the right which is parking lot .
D

Debra

28 Aug 2024 - 29 Aug 2024
reviewed on hcom

5 out of 5 stars

The airport shuttle was great.
D

David

22 Apr 2024 - 24 Apr 2024
reviewed on hcom

4 out of 5 stars

Nice and comfortable with good size rooms. Limited transport options to get there other than by car or via transfer from the railway station. Didn't appear to be able to walk from Newark Airport. Hotel restaurant did decent food and offered room service.
R

Richard

12 Jul 2024 - 14 Jul 2024
reviewed on hcom

2 out of 5 stars

Unfortunately Newark has challenges and this hotel reflects those challenges. Even though we paid a good amount of money for this hotel, we had some very frustrating experiences. Simply finding it can be difficult for the first time customer. Then when there, parking is tight. Further, the larger hotel rooms seem to have been updated with materials from the 1990's and felt a bit grimy: the floors were sticky and the walls still dusty - yes, dust is thickly clinging to the walls. This sounds a bit harsh, but it is clear the owner/operator is not willing to invest in the property and simply milks the business as best as possible. If you can help it, stay away until a new owner/operator comes along and invests in the property with proper updates. BTW: The staff were excellent.
K

Kevin

22 Jul 2024 - 23 Jul 2024
reviewed on expedia

5 out of 5 stars

Comfortable airport hotel. Very clean nicely appointed. Had all that was necessary for a layover stay.
M

Melanie

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

3 out of 5 stars

A good option for a stay near the airport. Beds were comfortable and clean. Room could use some updating. Hallways smelled a little stale.
m

mangesh

16 Jul 2024 - 17 Jul 2024
reviewed on expedia

3 out of 5 stars

location is surrounded by parking lots and it was extremely difficult to reach here.
T

Taylor

16 Jul 2024 - 17 Jul 2024
reviewed on expedia

3 out of 5 stars

The hotel itself was fine the room and every was very average. But we had the HARDEST time getting there our Uber driver (and us) all had maps open and we literallly couldn’t figure out to get there. So that wasn’t ideal. The shuttle to the train station was nice
R

Robert

12 Jul 2024 - 14 Jul 2024
reviewed on expedia

2 out of 5 stars

Nearly impossible to access the property if you are not a local who knows the roads. And the parking is horrible - it's only a one lane parking lot and you have to back out the whole way (there's no place to turn around). The cafe was ok.
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