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Embassy Suites Newark Airport

3 1/2 star rated hotel
8/10 Good
(1005 verified Hotels.com guest reviews)
See real reviews (66)

generated by AI based on family reviews

Overview

The Embassy Suites Newark Airport offers convenient proximity to the airport, with a free shuttle service frequently mentioned by guests as a positive. While some praise the spacious rooms and helpful staff, particularly highlighting the efforts of certain employees, many reviews cite significant maintenance issues. These include cleanliness concerns, damaged furnishings, and malfunctioning amenities such as the pool. Additionally, there are recurring negative comments about parking charges, which appear to be unexpected by guests, and the quality of the on-site restaurant. Overall, the hotel presents a mixed experience, with some outstanding staff service balanced against significant concerns regarding upkeep and facilities.

Guest highlights

24/7 Airport Shuttle
Helpful staff

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business center, and self parking.

Nearby attractions

Near a train station, Embassy Suites Newark Airport is in an area with good airport proximity and shopping. Statue of Liberty and One World Trade Center are notable landmarks, and some of the area's activities can be experienced at Cape Liberty Cruise Port and American Dream. Looking to enjoy an event or a game? See what's going on at Prudential Center or MetLife Stadium. Spend some time exploring the area's activities, including golfing and outlet shopping.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
Limited onsite parking
Limo/town car service
RV/bus/truck parking (surcharge) on site
Self parking on site (USD 20.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Free daily reception
Room service available

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Portable hoist available
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

ATM/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Embassy Suites Newark Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

66 reviews

Review data

5 star reviews

30%

4 star reviews

23%

3 star reviews

15%

2 star reviews

12%

1 star reviews

20%

We have selected a sample of reviews which reflect what travellers have said about Embassy Suites Newark Airport

Showing 1 - 10 of 66 reviews

Latest reviews (66)

R

Reagan

20 Sept 2024 - 22 Sept 2024
reviewed on hcom

4 out of 5 stars

Got to hotel very early around 6am as our flight landed at 5am. Requested from the gentleman at reception if we could pay for a room if he couldnt accomodate myself and family so early. Hinestly didnt seem to helpful but at the chamge of shift i spoke to Dorothy and within an hour she checked us in. She is an absolute gem. Property is a no frills no fuss hotel but cleaning could be much much better. Other than that no complaints. Will stay again
C

Caroline

16 Sept 2024 - 19 Sept 2024
reviewed on hcom

4 out of 5 stars

Disappointed when entering the room as the sofa was burst and the curtain was hanging of the rail… also one lamp had no bulb and a lampshade in the bedroom was damaged.. someone had tried to carve initials on the bedroom drawers… the room looked very run down on the plus side the bed was very comfortable and the shuttle bus was excellent.
L

Laura

6 Sept 2024 - 7 Sept 2024
reviewed on hcom

2 out of 5 stars

The room was spacious and I thought it would be a lovely stay based on that. But, after arriving from my flight hungry, the restaurant was actually closed during the dinner hour. No surprise it was closed the next day for lunch. But the most annoying part was they automatically charged me for parking. When I saw it on my cc the next morning, I was told that it would automatically “ drop off” my bill. That was not the case and hours later a second employee “ released” the charge. Other reviews mentioned this so I knew to check but … not okay .
A

Ashley

23 Jun 2024 - 24 Jun 2024
reviewed on hcom

2 out of 5 stars

Please listen to the reviews that say how gross and run down this hotel is. I paid a premium when my flight out of Newark was cancelled because it looked nicer than other choices, and I could not have been more wrong. Hallways and room had dirty carpet, walls and surfaces - generally really run down. First room I got smelled like smoke and it was obvious the sheets hadn't been changed - they only remade the bed. On the positive, the front desk manager could not have been nicer and got me a new room, which I had never before asked for in traveling, but I couldn’t bring myself to sleep in someone else’s sheets. This place needs an upgrade badly. Do not pay the premium to stay here. It should cost no more than $100 per night. I paid more than double that.
D

David

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

3 out of 5 stars

Check in very poor. Pre checked on line day before and they said it would be 3pm. Arrived at 5 and didn’t have room available till 5:30. Hotel need a bit of paint and updating in areas. But is convenient for airport and shopping. Also room size is very good
D

Debra

27 May 2024 - 28 May 2024
reviewed on expedia

5 out of 5 stars

It was a total treat to stay here. Everything was convenient and easy. We came up from Glen Rock for an early morning flight and it was a wonderful experience. Even though we didn't get to stay for breakfast, The darling night auditor pointed us to the coffee,.which was oh so appreciated. I have nothing but praise for this Embassy Suites. I will for sure stay there again.
G

Ginetta

19 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

Perfect place to stay for a Newark airport travel-related overnight.
K

Karen

16 Apr 2024 - 23 Apr 2024
reviewed on expedia

5 out of 5 stars

Difficult to find parking some nights. But considering they are going thru an upgrade I thought it looked pretty good during the remodel
J

Jerry

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

Great value especially convenient to Newark International Airport. Free shuttle. Free breakfast!
D

David

2 Mar 2024 - 3 Mar 2024
reviewed on travelocity

5 out of 5 stars

Speedy shuttle. Nice!
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