Best Western Plus Airport Inn & Suites

It was ok. Nice and close to the airport . But there were some ants and the “hot” tub was cold .

This hotel is only 3 minutes from the Oakland Airport and the rental car return and was very cheap in price compared with other hotels in the area. It is very convenient. The staff person was very helpful, check in went flawlessly and well as the check out. Staff helped me with requests and also with directions and advice. The room was spacious, modern and clean, bathroom was very nice, shower was very spa like and ample hot water. Room was well AC and warm, and quiet. Staff offered a shuttle to the airport or to rental car return (pay Uber for you) if I liked. They had a typical breakfast lay out to choose from with a good selection of food, as well as a coffee making machine that made espresso drinks. The hotel was an oasis in the middle of the bad neighborhood that surround the Oakland airport. I highly recommend this establishment to stay at when flying out of Oakland airport. I felt safe, comfortable and well cared for at the hotel.

The property was ok. They dont have dining there ,but you can walk to another hotel and get food. The day staff was amazing. I forgot his name but he was great. The early morning lady couldn't find the information for the ride share, but she said the company would reimburse me. I haven't checked yet to see if they did. It was goof for what we needed. We were in town for one night. I love that is close to the airport.

We could tell it was in an area with some crime based on several things we experienced and that sort of put a damper on our experience. Not that we were victims of any crime, mind you. It was that we had to be buzzed into the lobby, and we were asked all sorts of questions when we asked the clerk to book an Uber for us at their cost (there policy in lieu of an airport shuttle). It just gave us an ick factor that probably means we won't be back. Too bad, though, because the property was pretty well run and maintained...

The check-in manager told me thieves break into cars in the parking lot almost every night. She stated thieves smash car windows to steal car's contents. A tenant confirmed the danger, stating the motel is located in a "lawless area". Expedia should warn customers of the danger of this location.

Property was located in a popular area with lots of dining options nearby. Unfortunately, Oakland in general has turned into an unsafe area and this hotel is slightly off the main drag which increases that unsafe feeling. We booked 3 rooms and each of us had to return to the desk at least once during our stay because the room key deactivated or wasn't done right the first time. All 3 rooms were in various stages of upgrade so hopefully all the upgrades are done soon. Nice indoor pool and hot tub though, free parking, free wifi.

Exactly what we wanted/expected. Close to ballpark and airport. Breakfast was decent

Easy check in. Great stay for an early flight.

Staff was great as always. Room had sugar or something spilled on near the bed, other than that very clean. Newly repainted and new floors, looked nice. Miss the shuttle. Uber isn't the same. One hiccup is that the bathroom doesn't seem to get heat, it's always cold in there. Otherwise we stay regularly.

Husbands work equipment got stolen from his work truck. Homeless people walking around parking lot and no security.