SureStay Hotel by Best Western Ontario Airport

About the hotel

Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.

Nearby attractions

In the entertainment district, SureStay Hotel by Best Western Ontario Airport is in Guasti, a neighborhood in Ontario with good airport proximity. Villaggio Nail Spa and Scandia Amusement Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Ontario Mills Shopping Mall and Victoria Gardens. Looking to enjoy an event or a game while in town? See what's happening at Toyota Arena or Auto Club Speedway. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Free uncovered self parking on site

Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)

Free breakfast available

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Accessibility

Accessible bathroom (select rooms)

Braille signage

Elevator

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Visual fire alarm

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Outdoor pool

Conveniences

Elevator

Front-desk safe

Vending machine

Water dispenser

More

Smoke-free property

TV in lobby

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Reviews that mention...

All reviews (45)parking (9)clean (14)restaurant (13)travel (8)airport (20)ambience (6)staff (13)airport shuttle (8)location (8)check in / check out (4)bed (2)transport (3)travel time (2)flight (4)

Hotel Reviews

for SureStay Hotel by Best Western Ontario Airport

4 out of 5 stars

45 reviews

Review data

5 star reviews

47%

4 star reviews

20%

3 star reviews

16%

2 star reviews

11%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about SureStay Hotel by Best Western Ontario Airport

Showing 1 - 10 of 45 reviews

Latest reviews (45)

W

Wendy

25 May 2024 - 26 May 2024

reviewed on expedia

1 out of 5 stars

Dirty and unsafe area around the hotel. There was a dead rat in parking lot.

T

Todd

11 Apr 2024 - 14 Apr 2024

reviewed on expedia

2 out of 5 stars

A lot of shady people in the parking lots. Room smelled of marijuana.

K

Kerri

13 Apr 2024 - 14 Apr 2024

reviewed on hcom

5 out of 5 stars

It was a nice quiet hotel with the amenities we needed and close to the airport. We weren’t able to take advantage of the free breakfast but the lobby area looked nice where they served it. Rooms were pretty standard and just a little old on decor.

C

Charles

2 Apr 2024 - 5 Apr 2024

reviewed on expedia

5 out of 5 stars

On a trip with appointments/meetings around the Ontario and La Verne areas, this proved an outstanding choice as a hub. Convenient to transportation (freeways, Ontario airport, main local arteries), shopping and a wide variety of eating establishments. Room was quiet, clean and comfortable. Service both at the desk and for room cleaning/upkeep was professional and courteous.

A

Amy

1 Apr 2024 - 2 Apr 2024

reviewed on expedia

2 out of 5 stars

Very loud- road noise. Was cleanish but didn’t smell great. They do not have an airport shuttle which surprised us. My mistake. Just assumed airport hotels had that.

G

Gerardo

2 Mar 2024 - 3 Mar 2024

reviewed on expedia

4 out of 5 stars

Excellent for late night arrival to Ontario airport

g

giovanna

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

Second time staying here and Property was great. Plenty of parking, complementary breakfast was good, staff was very nice and helpful.

E

Ester

11 Jan 2024 - 12 Jan 2024

reviewed on expedia

5 out of 5 stars

The location so close to the airport and car rental was great. We only spent one night, but it was very nice. Breakfast options were good.

A

Andrew

7 Jan 2024 - 8 Jan 2024

reviewed on hcom

5 out of 5 stars

Easy to check in, approximate to airport, nice people and simple environment

P

Pierre

1 Dec 2023 - 2 Dec 2023

reviewed on hcom

4 out of 5 stars

Very well lit and easy check in. Front desk staff were very friendly! This was our first time staying here, would stay again. Beds and pillows were comfortable and clean. No problems with the room. This is a nice hotel if you need somewhere to sleep, that's near the airport and/or mall.