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Aloft Phoenix Airport

3 star rated hotel
8.8/10 Excellent
(1065 verified Hotels.com guest reviews)
See real reviews (161)

generated by AI based on family reviews

Overview

Aloft Phoenix Airport is praised for its convenient location near Phoenix Airport, with many guests highlighting its proximity to the airport and the ease of access via the Sky Train. The hotel's cleanliness and modern, comfortable rooms are frequently mentioned, along with positive comments about the friendly and helpful staff. The shuttle service is another appreciated feature, providing easy transport to and from the airport. However, some guests note noise from the light rail and nearby traffic, and mention the presence of homeless people in the surrounding area. Some have also noted issues with the hotel's shuttle service being unavailable at certain times.

Guest highlights

Convenient location near Phoenix Airport and easy access to Sky Train
Clean and comfortable rooms
Friendly and helpful staff
Convenient shuttle service to and from the airport

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.

Nearby attractions

Near a metro station, Aloft Phoenix Airport is in Camelback East, a neighborhood in Phoenix with good airport proximity. Phoenix Convention Center and Pueblo Grande Museum and Archaeological Park are cultural highlights, and some of the area's attractions include Arboretum at Arizona State University and Arizona Science Center. Phoenix Zoo and Oasis Water Park are also worth visiting. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Popular amenities

Parking

Airport shuttle on request
Free area shuttle up to 3 miles
Free roundtrip airport shuttle from 6:00 AM - 10:00 PM
Self parking on site (USD 15 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 4-10 per person

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Doorbell and phone notification
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Aloft Phoenix Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

161 reviews

Review data

5 star reviews

57%

4 star reviews

25%

3 star reviews

10%

2 star reviews

6%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Aloft Phoenix Airport

Showing 1 - 10 of 161 reviews

Latest reviews (161)

H

Hilda

18 Oct 2024 - 21 Oct 2024
reviewed on hcom

4 out of 5 stars

Very noisy air and plumbing. Turned off air unit during stay. Room next to Electrical Room so strange noises occurred regularly, Staff was very friendly and shuttle service was very helpful.
M

Melissa

13 Oct 2024 - 14 Oct 2024
reviewed on hcom

4 out of 5 stars

Perfect for a quick 1 night stay for easy airport access. The room Is very loud though since the light rail train is across the street
D

Dyan

24 Sept 2024 - 25 Sept 2024
reviewed on hcom

4 out of 5 stars

My son and I stayed at this Marriott owned hotel the night before our 5 AM flight to the east coast. The people were very friendly and helpful. The room was nice and the beds were very comfortable. Marriott always has great people and beds. The only reason for 4 stars instead of 5 is the walk to the PHO sky tram instead of an early shuttle being available. But our plane did LEAVE at 5 AM.
T

Toriana

25 Sept 2024 - 26 Sept 2024
reviewed on hcom

5 out of 5 stars

Cute hotel. Lots of amenities. Close to the airport. Great customer service.
W

Wade

8 Sept 2024 - 9 Sept 2024
reviewed on hcom

5 out of 5 stars

Newly remodeled. Very clean and comfortable. 10 min from airport.
T

Taylor

4 Sept 2024 - 7 Sept 2024
reviewed on hcom

5 out of 5 stars

Amazing location near Phoenix airport. Recently underwent a total remodel. The restaurant staff was AMAZING! Such kind and knowledgeable folks. I have found my new home away from home in Phoenix!
D

Danielle

22 Jul 2024 - 24 Jul 2024
reviewed on expedia

2 out of 5 stars

We came for two nights to visit the Mayo Clinic for cancer treatments. At around 3pm on 7/23 we were attempting to nap after a nightmare day of travel the day before and a heavy morning at the Mayo Clinic, when very loud and incessant construction began. We asked the front desk what was going on and their only explanation was that it was happening on all floors and wouldn’t be done for a few hours. Was very very inconvenient for us, I have video to show just how loud the construction was. They didn’t provide any solution or reprieve, just a comment of “you can check out if you want to”. Very disappointing
C

Cynthia

20 Jul 2024 - 22 Jul 2024
reviewed on hcom

4 out of 5 stars

The staff was very friendly and the hotel was also very clean. The only thing they didn’t like about the hotel was they serve breakfast but at least for $15 a meal $15 a day for parking. The room had a nice walk-in shower very modern sink. Above the bed was two lights on either side, which was nice. It also has a microwave in a fridge. There is no ice machine or water fountain but they do offer bags of ice in the front for free and orange flavored water from a dispenser.
P

Paul

17 Jul 2024 - 18 Jul 2024
reviewed on expedia

5 out of 5 stars

This was a very easy place to stay overnight to fly out of Phoenix
E

Edmond

13 Jul 2024 - 15 Jul 2024
reviewed on expedia

5 out of 5 stars

The location was close to the airport. I was delighted to be so close and yet have a comfortable and relaxing sleep at night.
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