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Hilton Garden Inn Phoenix Airport North

3 star rated hotel
8.6/10 Excellent
(1581 verified Hotels.com guest reviews)
See real reviews (193)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Phoenix Airport North is a convenient option for travellers, with many guests praising its proximity to the airport and the reliable 24/7 shuttle service. The hotel is described as clean, with spacious and comfortable rooms, though some reviews mention that the overall cleanliness could be improved in certain areas. Guests generally speak positively about the friendly and helpful staff, while the breakfast and on-site dining options receive mixed reviews. Some issues reported include inconsistent shuttle service, older furniture, and occasional noise issues.

Guest highlights

24/7 airport shuttle
Helpful staff
Spacious rooms

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.

Nearby attractions

Near a metro station, Hilton Garden Inn Phoenix Airport North is in Downtown Phoenix, a neighborhood in Phoenix with good airport proximity. Phoenix Convention Center and Pueblo Grande Museum and Archaeological Park are cultural highlights, and some of the area's activities can be experienced at Papago Golf Course and Arizona Science Center. Looking to enjoy an event or a game while in town? See what's happening at Chase Field or Diablo Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and mountain biking.

Popular amenities

Parking

Airport shuttle at scheduled times
Extended parking on site (USD 6.00 per day)
Free 24-hour roundtrip airport shuttle
Free area shuttle up to 3 mi
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 50+ Mbps

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10-18 for adults and USD 10-18 for children

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Conveniences

ATM/banking services
Ballroom
Elevator
Grocery/convenience store

More

TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Phoenix Airport North
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

193 reviews

Review data

5 star reviews

52%

4 star reviews

26%

3 star reviews

11%

2 star reviews

7%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Phoenix Airport North

Showing 1 - 10 of 193 reviews

Latest reviews (193)

N

Nicole

28 Sept 2024 - 30 Sept 2024
reviewed on hcom

4 out of 5 stars

Not in a great part of town, but it was functional for our need. Plenty of parking, which was nice. The room could've been cleaner, dirt and dust in the corners. The main surfaces were clean, but the whole room wasn't as clean as it could be.
E

Eddie

29 Sept 2024 - 30 Sept 2024
reviewed on hcom

3 out of 5 stars

The hotel was only a 10 minute ride to the airport. The wifi never worked, but I had my hotspot. The elevators and the hall on the 9th floor was hot.
D

Danielle

29 Sept 2024 - 30 Sept 2024
reviewed on hcom

5 out of 5 stars

Clean, comfortable, and best of all- the shuttle was on time for my early morning flight. Will definitely stay here again!
W

Work

29 Sept 2024 - 30 Sept 2024
reviewed on hcom

4 out of 5 stars

Check in person was very good. Had difficulty finding convenient parking to check in. Had to park in the back and walk around. I was quoted a good deal on parking for a time while we went on our trip but couldn’t get the deal because we booked with hotels.com instead of direct.
V

Venessa

6 Sept 2024 - 7 Sept 2024
reviewed on hcom

1 out of 5 stars

Doesn’t look like the pictures. Paid extra for a double king which doesn’t exist there. The airport shuttle took AN HOUR to pick us up.
C

Carol

13 Aug 2024 - 14 Aug 2024
reviewed on hcom

5 out of 5 stars

Antonia, at the Front Desk, was excellent!! Very friendly, helpful, and made is feel welcome. We were able to check in early and hang out in the pool. Used the free hotel shuttle to go out to lunch near the hotel. Nice area by the front desk with food and drinks for purchase Using the free shuttle to take us to the airport today.
T

Theresa

20 Jul 2024 - 21 Jul 2024
reviewed on travelocity

5 out of 5 stars

Friendly and the free airport shuttle is great
A

ALAIN

28 Jul 2024 - 29 Jul 2024
reviewed on travelocity

4 out of 5 stars

Close to phoenix airport
K

Kris

27 Jul 2024 - 28 Jul 2024
reviewed on travelocity

5 out of 5 stars

Staff was courteous and helpful. Airport shuttle was timely and convenient.
K

Ken

26 Jul 2024 - 27 Jul 2024
reviewed on travelocity

5 out of 5 stars

Great airport stopover option ...
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