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Country Inn & Suites by Radisson, Phoenix Airport, AZ

3 star rated hotel
8/10 Good
(1892 verified Hotels.com guest reviews)
See real reviews (254)

generated by AI based on family reviews

Overview

The Country Inn & Suites by Radisson, Phoenix Airport receives mixed reviews. While many appreciate its convenient location near the airport and the availability of a shuttle service (although this is sometimes unreliable and may involve a Lyft rather than a hotel shuttle), some note that the hotel is undergoing renovations which may cause noise and inconvenience. Positive feedback frequently mentions the friendly and helpful staff, comfortable rooms (especially those recently renovated), and a satisfactory breakfast. However, negative comments highlight issues such as limited parking, inconsistent shuttle service, and some aspects of the hotel needing updating. The overall experience seems to vary greatly depending on which rooms guests occupy and when.

Guest highlights

Helpful and friendly staff
Recently renovated rooms offer comfort and cleanliness
Good breakfast is provided
Convenient location to the airport

About the hotel

Nearby attractions

Country Inn & Suites by Radisson, Phoenix Airport, AZ is located in South Mountain, a neighborhood in Phoenix with good airport proximity. Grady Gammage Memorial Auditorium and Wrigley Mansion are local landmarks, and some of the area's activities can be experienced at Papago Golf Course and Arizona Grand Golf Course. Arboretum at Arizona State University and Oasis Water Park are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
Free RV/bus/truck parking on site
Free uncovered self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible spa

Things to do

Fitness center
Outdoor pool
Spa tub

Conveniences

Elevator
Front-desk safe
Grocery/convenience store
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Country Inn & Suites by Radisson, Phoenix Airport, AZ
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

254 reviews

Review data

5 star reviews

40%

4 star reviews

31%

3 star reviews

13%

2 star reviews

7%

1 star reviews

9%

We have selected a sample of reviews which reflect what travellers have said about Country Inn & Suites by Radisson, Phoenix Airport, AZ

Showing 1 - 10 of 254 reviews

Latest reviews (254)

S

Sarah

18 Oct 2024 - 20 Oct 2024
reviewed on hcom

5 out of 5 stars

Hotel staff are super friendly, free breakfast could be better but still decent, hot and never ran out during our two nights there, and there is also an airport shuttle available from 5am-11pm. Beds were comfortable and AC was adjustable so you can put temperatures you are comfortable with. Didn’t have a chance to use any other facilities as was in Phoenix for a function but overall we enjoyed our stay and would visit again.
M

Melanie

11 Sept 2024 - 12 Sept 2024
reviewed on hcom

4 out of 5 stars

Had a very early flight out of Sky Harbor, booked this so I didn’t have to drive 6 hours before flying out. Hotel was nice. The bed was harder than I like but overall everything went great.
K

Kristina

30 Sept 2024 - 1 Oct 2024
reviewed on hcom

5 out of 5 stars

I was surprised the room was so nice for an airport location hotel. The pool/hot tub were nice and the lobby/breakfast area were great. Bed was comfy, big shower and lots of space. I had a problem with the room phone not working. I needed a wake up call so Kayla knocked on my door at 3am to make sure I was up. I was very pleased with how much they cared for my needs. I will always stay here when I'm in town.
S

Sherry

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

4 out of 5 stars

After arriving to PHX after 11:30pm...I had to take an Uber to the hotel because the shuttle stops running at 11pm. It wasn't a problem since the hotel is super close to the airport. The front desk agent was great. Professional and knowledgeable. The room had recently been remodeled so it was nice and clean. The hotel is undergoing a major remodel which I was unaware of when I booked the room. There was noise after 8am and construction debris on the hall carpet. I was surprised that the construction crew didn't place anything on the hall carpet to prevent the mess. Regardless, the room was clean and the stay...good value.
C

Cindy

8 Sept 2024 - 10 Sept 2024
reviewed on hcom

3 out of 5 stars

Upon arriving at the airport, I called the hotel for airport pick up service. I don’t know what happened that I had to wait for one hour at the instructed waiting area ! However it arrived within just a few minutes after I called again.
J

Julie

19 Sept 2024 - 20 Sept 2024
reviewed on hcom

4 out of 5 stars

We stayed arriving and departing from Phoenix airport. Hourly shuttle to get from hotel to the airport but Lyft service to get to hotel from airport (which was not expected). Renovations happening but rooms were clean and comfortable. Place was quiet. Good basic breakfast provided. Able to walk to Hilton for restaurant but nothing else close by. Would stay there again.
S

Stephanie

9 Sept 2024 - 10 Sept 2024
reviewed on hcom

4 out of 5 stars

Room had just completed renovation so everything was new and nice; bed a bit too firm for my liking though. Staff was super friendly and helpful!!! Pool area was in need of some repair..all umbrellas broken, no towels available, and water looked dirty. We used it anyway because it was super hot out..and it was refreshing..but i think it needed a good chlorine shock. Not many restaurants nearby..most were about 15 minute drive on the freeway but getting to the airport in the morning was a breeze!! I would stay here again despite the negatives.
G

Ganesan

30 Aug 2024 - 31 Aug 2024
reviewed on hcom

4 out of 5 stars

Its a good location to stay near phoenix airport. Facilities are good, clean rooms except for some carpet smell(not too bad so that you cannot stay). Breakfast was adequate.
P

Pauline

2 Sept 2024 - 3 Sept 2024
reviewed on hcom

4 out of 5 stars

I chose this hotel in spite of a higher price, because it had better reviews than other rooms near the airport. Our room was basic and while overall clean in the room, it smelled like wet towels when you entered. Unfortunately almost every room on the floor was undergoing construction and what was supposed to be a relaxing morning before heading to the airport was filled with construction noise in the rooms next door. The hallways were dusty from construction tear out. I wouldn’t have been upset if they had warned us on Hotels.com, when the front desk called before we made the 5 hour trip there or even when we checked in. The hotel offered no discount, compensation, or alternative accommodations since they were waiting for us to leave so that they could start the demo on our room. For those staying in the future, your accommodations should updated and new. Just wait a few weeks! The lady at the front desk was very kind, just didn’t have the authority to do much to compensate us for the noisy/dusty conditions. Other accommodations…breakfast room and food, pool, front desk etc. were all ok.
J

Jim

24 Jul 2024 - 25 Jul 2024
reviewed on hcom

5 out of 5 stars

Real nice overnight stay. Check in was real easy, room was great with an extra tv, breakfast was good with sausage & eggs, and the neighborhood was fine. They've got an airport shuttle, but we didnt need it.
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