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Holiday Inn Hotel & Suites PHOENIX AIRPORT, an IHG Hotel

3 star rated hotel
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See real reviews (113)

generated by AI based on family reviews

Overview

The Holiday Inn Hotel & Suites Phoenix Airport is praised for its convenient location, with many guests highlighting its proximity to the airport and the 24/7 shuttle service. The hotel's recent renovation is also frequently mentioned, with guests noting the updated rooms and lobby. However, some guests experienced issues with noise levels in hallways and rooms due to the construction of the doors. The on-site restaurant and bar are popular, but some visitors note the limited breakfast options and high price.

Guest highlights

24/7 airport shuttle
Recently renovated rooms and lobby
On-site restaurant and bar

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Holiday Inn Hotel & Suites PHOENIX AIRPORT, an IHG Hotel is located in South Mountain, a neighborhood in Phoenix with good airport proximity. The area's natural beauty can be seen at Camelback Mountain and Phoenix Mountains Preserve, while Phoenix Convention Center and Pueblo Grande Museum and Archaeological Park are cultural highlights. Arboretum at Arizona State University and Oasis Water Park are also worth visiting. Spend some time exploring the area's activities, including golfing and golf lessons.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 12.95-15.95 per person
Free reception (select days)
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Terrace

Conveniences

ATM/banking services
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Hotel & Suites PHOENIX AIRPORT, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

113 reviews

Review data

5 star reviews

50%

4 star reviews

27%

3 star reviews

11%

2 star reviews

8%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Hotel & Suites PHOENIX AIRPORT, an IHG Hotel

Showing 1 - 10 of 113 reviews

Latest reviews (113)

D

Douglas

12 Oct 2024 - 15 Oct 2024
reviewed on hcom

5 out of 5 stars

Clean and convenient to airport
s

scott

10 Oct 2024 - 12 Oct 2024
reviewed on hcom

5 out of 5 stars

Awesome, close to airport. Nice to have a bar and restaurant onsite. A/C in room was noisy but worked well.
I

Ira S.

4 Oct 2024 - 5 Oct 2024
reviewed on hcom

3 out of 5 stars

Too noisy, could hear planes from airport and I-10 traffic
M

Maria

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

5 out of 5 stars

Friendly staff and easy access to airport
C

Cathleen

23 Sept 2024 - 24 Sept 2024
reviewed on hcom

4 out of 5 stars

The best thing about this hotel is that it is six minutes from Phoenix airport and they have a bus running every half hour 24/7. The bus was on time and the service was great. We were not there long enough to appreciate any of the amenities. The hotel room was standard. Have to say to drive me nuts that the bathroom door kept slamming shut for some reason. We were only there one night, so what the heck. Chicken was easy and staff was nice, they have a little restaurant on site that opens at 5 PM which is nice if you don’t feel like getting out and going for food because your road weary.
D

Deanna

9 Aug 2024 - 10 Aug 2024
reviewed on hcom

5 out of 5 stars

Our stay was only one night while we waited for our flight. Check-in was easy they had carts for your luggage and the staff was nice.
J

John

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

5 out of 5 stars

This is my “go to” hotel when traveling to and from Skyharbor Airport. It has a great location, great service. and never disappoints.
N

Nikki

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

5 out of 5 stars

The staff was very accommodating. The room was spacious and clean. Unfortunately we were on the second floor right above a wedding reception that played very loud music until after 10pm. We had a 5:15 AM flight and needed to get some sleep before rising at 2:30 AM.
y

yusuke

26 Jun 2024 - 27 Jun 2024
reviewed on expedia

4 out of 5 stars

Very near airport is good. At the same time there are no other store nearby
B

Bob

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

1 out of 5 stars

Made arangements to pick spose up on shuttle. Driver did not want to management refused after having agreed earlier. Terrible customer shuttle service. Lack of any concern for late night travelers. Will bot book again.
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