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Candlewood Suites Richmond Airport, an IHG Hotel

2 1/2 star rated hotel
7.8/10 Good
(1003 verified Hotels.com guest reviews)
See real reviews (43)

generated by AI based on family reviews

Overview

The Candlewood Suites Richmond Airport is praised for its convenient location near the airport, spacious and comfortable rooms, and friendly staff. Many guests appreciate the in-room kitchen facilities, perfect for longer stays. However, reviews highlight inconsistent experiences with the airport shuttle service, with some reporting that it's unavailable or requires advance notice. Some guests also mentioned maintenance issues like broken elevators and air conditioning problems, and concerns about noise and cleanliness.

About the hotel

Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.

Nearby attractions

Located in Richmond, Candlewood Suites Richmond Airport, an IHG Hotel is in the suburbs and near the airport. Virginia Aviation Museum and Dabbs House Museum & Henrico County Tourist Information Center are cultural highlights, and travelers looking to shop may want to visit White Oak Village and Broad Street. Science Museum of Virginia and Children's Museum of Richmond are also worth visiting.

Popular amenities

Parking

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Guest services

24-hour front desk
Dry cleaning service
Laundry facilities
No housekeeping

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking

Things to do

Fitness center

Outdoor

BBQ grill(s)
Picnic area

Conveniences

ATM/banking services
Elevator
Front-desk safe
Grocery/convenience store
Library

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Candlewood Suites Richmond Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

43 reviews

Review data

5 star reviews

35%

4 star reviews

28%

3 star reviews

14%

2 star reviews

16%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Candlewood Suites Richmond Airport, an IHG Hotel

Showing 1 - 10 of 43 reviews

Latest reviews (43)

D

David

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

4 out of 5 stars

Staff was very friendly. Room was spacious and comfortable. My only disappointment was the surprising lack of shuttle service to the airport... you might want to add $30 to your budget because you'll have to take Uber/Lyft to get to the property if you're flying in to RIC.
J

Jonathan

7 Jul 2024 - 13 Jul 2024
reviewed on hcom

5 out of 5 stars

Comfortable stay with friendly staff. Area was convenient to the airport and freeway, and only a short drive to shops and restaurants.
S

Seth

6 Jun 2024 - 10 Jun 2024
reviewed on expedia

5 out of 5 stars

Stayed here for four days. Everything was fast and comfortable. The bed was super comfortable had the best sleep every night. Loved the kitchen it came with very convenient. With dishes and glasses and a big friddge. Staff was super nice. The grounds were very clean and plenty of parking in front and back. I would stay here again if i return in the future.
J

Joshua A.

24 May 2024 - 26 May 2024
reviewed on expedia

2 out of 5 stars

The room was nice, however, everything from the parking lot to the room was dicey! Cops were at the hotel numerous time, and not for traffic stops. Smelled like nothing but weed and smoke around the building. I would not recommend families come through here, unless you're coming to meet your dealer... perfect for that.
A

Alexandra

24 May 2024 - 25 May 2024
reviewed on hcom

4 out of 5 stars

I stayed one night because I had an early flight. The hotel is at a very close distance to Richmond airport. There is a Wawa very close by where I had stopped to purchase a sandwich before arriving at the hotel.
C

Chesdarith

19 May 2024 - 22 May 2024
reviewed on expedia

5 out of 5 stars

Pleasantly surprised! It was a very clean arrangement. If I ever fly back to Richmond, I will definitely be staying there.
M

Marcella

14 May 2024 - 18 May 2024
reviewed on hcom

5 out of 5 stars

This was a business trip. The room was clean, comfortable, and quiet. The only problem I had was the internet signal wasn't the best. Not sure if it was because the hotel was close to the airport or the rainy weather. Luckily, it was a short stay and I didn't need the internet often on this trip.
A

Ashley

18 May 2024 - 19 May 2024
reviewed on expedia

4 out of 5 stars

Nice hotel right by the airport. Quiet and close to a lot of amenities.
J

Janice

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

4 out of 5 stars

Nice room with refrigerator, cooktop, coffee maker and sink with close proximity to the airport.
M

Marie Pola

13 Apr 2024 - 14 Apr 2024
reviewed on expedia

4 out of 5 stars

Nice, close to airport, easy parking. Reasonable rates.
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