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Holiday Inn Express Richmond Airport, an IHG Hotel

2 1/2 star rated hotel
8.4/10 Very Good
(892 verified Hotels.com guest reviews)
See real reviews (20)

generated by AI based on family reviews

Overview

The Holiday Inn Express Richmond Airport is praised by guests for its convenient location, close proximity to the airport, and comfortable rooms. Many appreciate the cleanliness of the hotel and the friendliness of the staff. The complimentary breakfast is also frequently mentioned positively, although some guests have reported issues with the quality and availability of items. However, some travellers experienced significant noise disturbance from nearby aircraft.

Guest highlights

Close proximity to the airport
Clean and comfortable rooms
Friendly staff
Complimentary breakfast

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, a business center, and conference space.

Nearby attractions

Located in Sandston, Holiday Inn Express Richmond Airport, an IHG Hotel is in the suburbs and near the airport. Looking to enjoy an event or a game while in town? See what's going on at Richmond Coliseum.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free area shuttle
Free roundtrip airport shuttle from 9:00 AM - 5:00 PM
Free uncovered self parking on site
Limited onsite parking
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

Free buffet breakfast available daily 8:00 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Thin carpet in room
Tile flooring in room
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Richmond Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

20 reviews

Review data

5 star reviews

70%

4 star reviews

10%

3 star reviews

15%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Richmond Airport, an IHG Hotel

Showing 1 - 10 of 20 reviews

Latest reviews (20)

A

Akilah

18 Jul 2024 - 19 Jul 2024
reviewed on expedia

5 out of 5 stars

The Holiday Inn Express impressed me with its cleanliness and modern facilities. The property is conveniently located near the airport, making travel easy, with a reliable shuttle service. The staff were exceptionally friendly and professional, ensuring a pleasant stay. Highly recommended for a comfortable and convenient experience.
A

Angela

25 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

This property was close to the airport. It was very clean and the bed was comfortable. The shower was excellent. I enjoyed my stay and will stay here again.
R

Richard

31 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

Clean & friendly. Weekend parking is not always easy. Busy on weekend, one women in the kitchen has trouble keeping up. The eggs leave a lot to be desired.
R

Rosemary

25 Mar 2024 - 26 Mar 2024
reviewed on hcom

5 out of 5 stars

The hotel was clean and staff was friendly. I was only there for a quick night’s sleep after getting into the airport very late at night. The front desk staff was helpful and kind. Everything was clean and the bed was comfortable. It was nice to have complimentary hot breakfast before getting on the road.
C

Christina

6 Mar 2024 - 7 Mar 2024
reviewed on hcom

5 out of 5 stars

We booked an overnight stay here since we had a flight in the morning and it was so convenient! The check in clerk was so friendly and welcoming and it was minutes from the airport.
S

Susan

16 Feb 2024 - 17 Feb 2024
reviewed on travelocity

3 out of 5 stars

Great location if you just need to stay the night and go to the airport. It smells a little
L

Lori

26 Jan 2024 - 27 Jan 2024
reviewed on hcom

2 out of 5 stars

Don’t charge for parking! This isn’t a big city stay.
C

CYTNHIA

9 Jan 2024 - 12 Jan 2024
reviewed on expedia

5 out of 5 stars

I checked in Late at night after a very long flight and delays. Ms. Floretta made me feel so comfortable and welcomed. She took such good care of me. I could have just sat up the rest of the night just talking with her. We are about the same age?? but I truly felt like she was covering me in so much love. We had never met before that night. Give her a raise. The other staff were just as good but Floretta made a bad day into a wonderful day.
A

Alexander

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Proximity to airport.
R

Robert

2 Dec 2023 - 4 Dec 2023
reviewed on expedia

5 out of 5 stars

Easy parking, nice room service. Spacious rooms
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