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Best Western The Inn At Rochester Airport
2 1/2 star rated hotel
7.8/10 Good
(1003 verified Hotels.com guest reviews)
See real reviews (132)
generated by AI based on family reviews
Overview
The Best Western The Inn At Rochester Airport is praised for its incredibly convenient location directly across from Rochester Airport, making it a popular choice for travelers with early flights. Guests consistently mention the free shuttle service as a major plus, providing easy transport to and from the airport. Many find the rooms clean and comfortable, while others appreciate the friendly and helpful staff. However, some reviews mention that the hotel could benefit from some updates, and the surrounding area may not feel safe to all. Noise from the nearby airport is a potential concern for some, while some users report inconsistencies with room cleanliness and service. The breakfast offered receives mixed reviews.
Guest highlights
Free airport shuttle service
Convenient location directly across from the airport
About the hotel
Nearby attractions
Located in Rochester, Best Western The Inn At Rochester Airport is in an area with good airport proximity. Susan B. Anthony House and Pont de Rennes Bridge are local landmarks, and the area's natural beauty can be seen at Genesee Valley Greenway State Park and Veterans Memorial Park. Looking to enjoy an event or a game while in town? See what's happening at Frontier Field or Blue Cross Arena.
Popular amenities
Parking
Extended parking on site (surcharge)
Free 24-hour roundtrip airport shuttle
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Food and drink
Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 AM–9:00 AM
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Multilingual staff
Accessibility
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Things to do
Fitness center
Conveniences
Elevator
Vending machine
Water dispenser
More
Shared microwave
Smoke-free property
TV in lobby
Reviews that mention...
Hotel Reviews
for Best Western The Inn At Rochester Airport
4 out of 5 stars
132 reviews
Review data
5 star reviews
- 36%
4 star reviews
- 32%
3 star reviews
- 19%
2 star reviews
- 9%
1 star reviews
- 4%
We have selected a sample of reviews which reflect what travellers have said about Best Western The Inn At Rochester Airport
Showing 1 - 10 of 132 reviews
Latest reviews (132)
J
Jennifer
19 Sept 2024 - 20 Sept 2024
reviewed on hcom
2 out of 5 stars
This hotel is convenient to the airport but the room was not clean. Hair on the floor and in the towels. Stained sheets. It just felt dirty everywhere and we did not want to take our shoes off. No plugs anywhere convenient to charge your phones. I would not recommend or ever stay here again.
J
Jess
10 Jul 2024 - 11 Jul 2024
reviewed on expedia
5 out of 5 stars
Close to airport. Free shuttle
d
debra
11 Jul 2024 - 12 Jul 2024
reviewed on expedia
5 out of 5 stars
Use to stay & leave the car when flyong out of ROC. Very convenient & hassle free.
a
ashok
23 Jun 2024 - 24 Jun 2024
reviewed on expedia
4 out of 5 stars
Enjoyed our short stay got sleep get up and leavethey were very prompt in picking up at the airport and checkin . Thecheckout was smooth. I wiil definitely stay there
W
William
1 Jul 2024 - 2 Jul 2024
reviewed on expedia
4 out of 5 stars
Property had an excellent location very close to Rochester Airport. We were able to leave our car at the hotel while on vacation for a very reasonable fee. Shuttle service was very prompt. All of the staff members we encountered were friendly and helpful. Hotel room was very clean.
King Room was on the small side. Hotel could use updating.
If we were flying out of Rochester again, we would stay at this property because of its location and convenience,
S
Satyarth
28 Jun 2024 - 29 Jun 2024
reviewed on expedia
2 out of 5 stars
For $160 a night, the hotel was no where close to fair price. It’s a cheap motel feel, cold damp rooms, weak shower, shower was luke warm. The front desk perspn doubles as the airport van driver. So, although van service is available, its runs on a delayed schedule its fair price at <$100 a night
M
Michelle
24 Jun 2024 - 25 Jun 2024
reviewed on expedia
4 out of 5 stars
Extremely handy for flying in and out of Rochester Airport! I arrived at midnight and they came to pick me up pretty quick! I leave at 6:30 am and hope someone will be awake to drive me over😁
W
William
14 Jun 2024 - 15 Jun 2024
reviewed on expedia
4 out of 5 stars
Our room was clean and sufficient for our one night stay. Convenient location to the airport and Rochester Institute of Technology.
A
Amy
12 Jun 2024 - 13 Jun 2024
reviewed on travelocity
5 out of 5 stars
This place was perfect for the price. It was very clean. The continental breakfast was pretty good and it was pretty quiet while we were there. It was across the street from an airport so there were jets flying right over our heads out in the parking lot which was kind of cool, but otherwise it was quiet. Everything in the room was very clean. Definitely worth the stay. We would stay there again.
J
Joseph
24 May 2024 - 25 May 2024
reviewed on expedia
4 out of 5 stars
Convenient to many places and also easy parking.
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