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Red Roof Inn Rochester – Airport

2 star rated hotel
5/10
(936 verified Hotels.com guest reviews)
See real reviews (11)

generated by AI based on family reviews

Overview

The Red Roof Inn Rochester Airport is a budget-friendly option praised for its proximity to the airport, convenient for travellers with early flights. While some guests found the location advantageous and appreciated the friendly staff, many reviews highlight significant maintenance issues. Reports include uncleanliness, damaged rooms, and safety concerns such as the presence of drug activity and loitering. The hotel's condition appears inconsistent, with some describing it as needing significant renovation.

Guest highlights

Close proximity to the airport
Friendly staff

About the hotel

Nearby attractions

Red Roof Inn Rochester – Airport is located in Rochester. Susan B. Anthony House and Pont de Rennes Bridge are local landmarks, and travelers looking to shop may want to visit Park Avenue and Marketplace Mall. Looking to enjoy an event or a game while in town? See what's happening at Frontier Field or Blue Cross Arena.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)

Conveniences

Vending machine

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Red Roof Inn Rochester – Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

11 reviews

Review data

5 star reviews

9%

4 star reviews

36%

3 star reviews

27%

2 star reviews

9%

1 star reviews

18%

We have selected a sample of reviews which reflect what travellers have said about Red Roof Inn Rochester – Airport

Showing 1 - 10 of 11 reviews

Latest reviews (11)

D

David

4 Jul 2024 - 6 Jul 2024
reviewed on expedia

4 out of 5 stars

I enjoyed being that close to the airport, but the surrounding area jumps between run-down and freshly built. Noted paint drips and dirt in stairwells.
T

Terrence

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

Folks the best way I can put this RUN. This is the worst hotel I have stayed in, in my entire life, and I’ve stayed at some bad ones. The staff had the worst attitudes upon trying to check in. I flew in to help a friend drive from NYS to SC. I only needed to stay one night to sleep and prepare for the trip home. The hotel was dirty beyond belief. The shower floor was painted over and the paint was peeling in the shower. The towels were filthy, after the shower I just air dried. The room smelled like dogs and cats lived there. When trying to seek help from the front desk I was talked about in two different languages. The parking lot was ran over with weeds and shrubs, and the people walking around or should I say the residents made me wish I was had better protection with me. I stayed at a red roof inn in NC a few weeks prior to this trip and such a nice experience I said I’d give the brand another try. The franchise owner at this location needs to be investigated. Will never EVER stay at this location again. I’d rather sleep in my car.
G

Greta

30 Apr 2024 - 7 May 2024
reviewed on expedia

4 out of 5 stars

Broken glass in the parking lot. Sometimes too noisy. Refrigerator and heater too loud. Don't feel safe sometimes. Kid's playing around my car. Children need playgrounds. Need towels and garbage bags and hand and bath soap.
S

Sean

10 Nov 2023 - 11 Nov 2023
reviewed on hcom

5 out of 5 stars

Look I’ve seen some bad reviews of this place but for me, it was super convenient Right outside airport. Room was clean. Staff was friendly. I don’t have any complaints
J

JOHN

7 Sept 2023 - 14 Sept 2023
reviewed on expedia

4 out of 5 stars

the place is ok. very close to the airport. rates are good also
M

Matthew

24 Jun 2023 - 25 Jun 2023
reviewed on travelocity

2 out of 5 stars

This is probably the most disgusting motel I’ve ever stayed at. That said it’s the cheapest place around and walking distance to the airport. Amazingly, I didn’t see bed bugs…but wow. If you aren’t sensitive you’ll be fine, but if you are go somewhere else.
M

Mark

2 Jun 2023 - 3 Jun 2023
reviewed on hcom

1 out of 5 stars

This place is a crumbling disaster that should be renovated or torn down. Everything was barely functional or in a state of disrepair. The walls were covered with spackle and patches. Soundproofing was basically nonexistent, as I discovered the hard way. Getting a meal required getting into the car and traveling a mile or so. The Best Western down the street would likely be a much better option.
J

James M

30 Apr 2023 - 1 May 2023
reviewed on hcom

3 out of 5 stars

I found the location to the Rochester International airport extremely easy. The 1st stay (2 nights) everything was as expected however the bed comes with one bottom sheet and one very used blanket .. I slept in my clothes with no blanket. Lots of weed smell coming from various rooms around me. Last night before flying home, no towels at all furnished in bathroom .. just 2 hand towels which I did not even notice until 2:15AM .. the staff was very nice however at both check-in and check-out.
T

Tonda

19 Jan 2023 - 20 Jan 2023
reviewed on travelocity

4 out of 5 stars

The proximity to the airport was excellent. The location was quiet and easily locatable.
A

6 Aug 2019 - 7 Aug 2019
reviewed on hcom

3 out of 5 stars

Stay here only if you don’t have any other choices and you’re stuck at the airport like I was. I didn’t feel safe for myself or my child, and the hood element was present as in like people were living here full time. Walked in the back door and I thought I was spending the night in a Third World country. Reeked of marijuana and people’s doors propped open that looked like a drug den... thanks god I was on the second floor. There was a prostitute hanging out front and a meth head got arrested in the lobby while I was checking in.
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