1/29

Homewood Suites Rochester Henrietta

3 star rated hotel
8.4/10 Very Good
(697 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The Homewood Suites Rochester Henrietta offers spacious suites with kitchens and living areas, perfect for families. Guests appreciate the convenient location, free parking, and complimentary breakfast. However, some reviews mention issues with parking lot closures, unresponsive staff during late-night arrivals, and loud landscaping work in the mornings.

About the hotel

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Rochester, Homewood Suites Rochester Henrietta is in a shopping district. The area's natural beauty can be seen at Highland Park and Erie Canal, while Rochester Museum and Science Center and Rochester Contemporary Art Center are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Blue Cross Arena.

Popular amenities

Parking

Uncovered self parking on site (USD 10 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 AM–10:00 AM
Free reception (select days)

Guest services

24-hour front desk
Dry cleaning service
Free grocery shopping service
Housekeeping (weekly)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

BBQ grill(s)

Conveniences

Elevator
Front-desk safe

More

TV in lobby
map

Reviews that mention...

Hotel Reviews

for Homewood Suites Rochester Henrietta
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

0%

3 star reviews

29%

2 star reviews

0%

1 star reviews

29%

We have selected a sample of reviews which reflect what travellers have said about Homewood Suites Rochester Henrietta

Latest reviews (7)

M

Marie-Eve

18 Jul 2024 - 19 Jul 2024
reviewed on expedia

1 out of 5 stars

My family and I travelled a lot for work, we've been in many quality hotels and NEVER we had a dirty room like we had at this Hilton. They were many stains and even a melting gum or chocolat on the couch. Discusting stains on the couch, chairs and curtains... Holes in the the blanket. The outside insonorisation was terrible, at 11pm some people were yelling in the parking lot, it woke us up and my husband had to went down at the front desk and ask them to lower the tone... Even the door of our room needed painting... For a Hilton, we are very disappointed.
E

Elisabeth

6 May 2024 - 7 May 2024
reviewed on expedia

3 out of 5 stars

The parking lot was closed for some unknown reason, and I had to park a long walk away; I was by myself and walking with luggage and gifts in the dark was awful. I asked about it, and the front desk people didnt offer means to get to my car.
n

nick

7 Apr 2024 - 9 Apr 2024
reviewed on expedia

1 out of 5 stars

Property was quiet and easy. Toilet paper dispenser broke off and fell on my foot. Bedroom fan and light didn’t work. The biggest complaint was the landscapers outside my room at 7:45am. It sounded like lawn mower wars and engulfed the room with combustion fumes from their equipment. The manager was happy to compensate and the Hilton team got me transferred to another Hilton property that was in better shape. No chance of a landscape crew in the city as well.
S

Sandra

26 Aug 2023 - 27 Aug 2023
reviewed on expedia

5 out of 5 stars

Great hotel, location is perfect, right off the 390, close to shopping, etc. The rooms are large with a kitchen and a sitting area with the bedroom in a different room. The free parking and breakfast make it a perfect place for us to stay.
A

Amy

18 Aug 2023 - 20 Aug 2023
reviewed on expedia

3 out of 5 stars

We arrived at 3:20 am after traveling a long way. I called ahead to let the hotel know we would be so late and they said someone would be there to check us in. When we arrived the building was unlocked and the only person there was setting up for breakfast. No one was at the desk and it took 20 minutes to locate him. I believe he was outside sleeping in his car.
R

Richard

17 May 2023 - 18 May 2023
reviewed on travelocity

5 out of 5 stars

Very nice suite, excellent breakfast and perfectly situated for access to shuttle buses to Oak Hill for the PGA.
C

Christy Dawn

24 Jun 2022 - 27 Jun 2022
reviewed on travelocity

5 out of 5 stars

Comfortable room with nice kitchen and living area if traveling v with family. BBQ grills on site for cooking. Staff is very friendly.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels