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Hampton Inn & Suites San Antonio-Airport

2 1/2 star rated hotel
8.4/10 Very Good
(1235 verified Hotels.com guest reviews)
See real reviews (78)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites San Antonio-Airport is praised for its convenient location near the airport, with many guests mentioning its proximity and the ease of using the free airport shuttle. The hotel also receives positive feedback for its comfortable beds and clean rooms. While the breakfast is generally well-regarded, some issues have been raised regarding the shuttle's reliability and the overall condition of the hotel. Some reviewers found the hotel to be dated and in need of updates, with issues noted in some rooms and common areas. The hotel's location near restaurants and shopping is also mentioned as a positive.

About the hotel

Along with an indoor pool, this hotel has a fitness center and a spa tub. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

In the business district and near a metro station, Hampton Inn & Suites San Antonio-Airport is in an area with good airport proximity. Quarry Golf Club and The DoSeum are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Shops of La Cantera and North Star Mall. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ziplining, cave exploring, and skydiving.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
Free area shuttle up to 3 mi
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6 AM–10 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas (fines apply)
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hampton Inn & Suites San Antonio-Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

78 reviews

Review data

5 star reviews

47%

4 star reviews

26%

3 star reviews

13%

2 star reviews

12%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn & Suites San Antonio-Airport

Showing 1 - 10 of 78 reviews

Latest reviews (78)

A

Autumn

20 Oct 2024 - 21 Oct 2024
reviewed on hcom

2 out of 5 stars

This hotel is very run down and not very well maintained. Also the shuttle service that was scheduled for 4:45am still hadn’t come at 5:15 when we decided to just Uber.
B

Barbara

20 Oct 2024 - 21 Oct 2024
reviewed on hcom

5 out of 5 stars

Great room. Easy check in process. Convenient to airport. 24/7 coffee with good creamer selection.
J

Jennifer

4 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

I like the location of this hotel; nearby shopping and dinning. The hotel has a hot breakfast. Plenty of parking. Indoor heated pool. Coffee maker inside room. Very convenient to come and go to and from attractions.
H

Heather

1 Jul 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Would definitely stay here again. Enough room for my whole family. Very convenient. Only 5 min to the airport
M

Magdalena

25 Jun 2024 - 26 Jun 2024
reviewed on expedia

5 out of 5 stars

Good and comfortable place near airport
J

Jennifer

21 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff are the best part of the hotel and the airport shuttle is very convenient. The downfall is that lies in the lack of easy access to other areas with more to do or more food.
M

Melissa B

20 Jun 2024 - 21 Jun 2024
reviewed on hcom

1 out of 5 stars

I arrived at approximately 1 am after a long late flight. The front desk clerk was friendly. The system was down and he was unable to check me into my pre-paid room. The front desk clerk really tried but it was beyond his control. He tried to get assistance from the manager but the manager was no help. The manager just told him that the system has been going down each night. No plan in place. Very poor management. The first room I was given was occupied. The second room was not what I had booked but after lugging 2 big suitcases from room to room I just wanted a place to sleep. As soon as I got to the room, I bolted and chained the door just in case.
A

Ana

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

Stayed here after getting back from a family trip. Our flight arrived late and this location was conveniently located to the airport. Great stay
E

Esteban

11 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

Close to airport
J

Jacqueline

2 Jun 2024 - 3 Jun 2024
reviewed on travelocity

5 out of 5 stars

Perfect stay before we headed out on our flight
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