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Ayres Hotel Costa Mesa/Newport Beach

4 star rated hotel
9/10 Excellent
(2231 verified Hotels.com guest reviews)
See real reviews (192)

generated by AI based on family reviews

Overview

The Ayres Hotel Costa Mesa/Newport Beach offers guests a pleasant and clean stay, with many praising the comfortable rooms and helpful staff. The on-site restaurant receives positive comments for its food and atmosphere. However, several reviews mention the recent introduction of a $25 nightly parking fee, which has become a point of contention for many guests, particularly those who have stayed at the hotel previously when parking was complimentary. The hotel's proximity to the airport, while convenient for some, also results in noticeable aircraft noise for some guests. Additionally, some guests have noted that the hotel shows some signs of age, and would benefit from some refurbishment.

Guest highlights

On-site restaurant with great food
Courteous and helpful staff
Clean and comfortable rooms

About the hotel

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.

Nearby attractions

In the city center and near a metro station, Ayres Hotel Costa Mesa/Newport Beach is in an area with good airport proximity. Downtown Disney® District and Irvine Spectrum Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney California Adventure® Park and Disneyland® Resort. Looking to enjoy an event or a game? See what's going on at Angel Stadium of Anaheim or Honda Center. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours.

Popular amenities

Parking

Electric car charging station on site
Free area shuttle up to 3 miles
Free roundtrip airport shuttle from 5:30 AM - 10:30 PM
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

2 outdoor pools
Bicycle rentals
Fitness center
Spa tub

Outdoor

Garden

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Ayres Hotel Costa Mesa/Newport Beach
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

192 reviews

Review data

5 star reviews

51%

4 star reviews

23%

3 star reviews

12%

2 star reviews

10%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Ayres Hotel Costa Mesa/Newport Beach

Showing 1 - 10 of 192 reviews

Latest reviews (192)

A

Alma

26 Oct 2024 - 27 Oct 2024
reviewed on hcom

5 out of 5 stars

Hotel was nice and clean …when we walked into our room it was clean but had a nasty smell…after spraying it with disinfectant spray made a big difference…other than the hidden parking feee of 24.50 per night it was a good stay
S

Sandra

18 Sept 2024 - 19 Sept 2024
reviewed on hcom

4 out of 5 stars

One night stay before leaving on an early flight. Good onsite restaurant, comfortable beds, great coffee in the lobby.
K

Kathleen

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

4 out of 5 stars

Very clean hotel the parking was 25$ a night . I really think that’s way too much but oh well. Everting else was good. The breakfast was delicious
C

Charles W

5 Aug 2024 - 6 Aug 2024
reviewed on hcom

5 out of 5 stars

It was nice. The atmosphere was more of Business type or visitors from the airport. Wish they had the complementary free breakfast. Overall the hotel was quiet, safe & comfortable. Oh there is a parking fee, which I think is steep in price of $24 a night.
A

Arianna

2 Aug 2024 - 3 Aug 2024
reviewed on hcom

5 out of 5 stars

A great night's stay! Definitely would stay here again if I'm in the area. The room was clean, the bed was comfortable for us, and the pillows not so much but to each their own. Restroom was nice, had large bottles of shampoo, conditioner, and body wash. Equipped with a blow dryer as well. $24 for parking. There's a restaurant part of the hotel, super cute, had some good options available. Pricing can be a hit or a miss. Two swimming pools available, vending and ice machine located on the second floor. Within driving distance to restaurants, golf courses, hiking trails, and other things.
C

Christine

31 Jul 2024 - 2 Aug 2024
reviewed on hcom

4 out of 5 stars

We enjoyed our stay and the room was nice. It was in a good location and close to lots of things to do and places to eat. The woman checking us in was not friendly whatsoever. Maybe having a bad day, not sure. We were disappointed in the noise. The walls are very thin and we heard everything happening in the room above us, from the footsteps to the conversations. Also, the way they handle parking is awful. I shouldn’t have to go through a ton of steps on my phone to pay for parking. It should just be added to my account. Their parking process is a huge inconvenience and to be honest, the hotel is nice, but it’s isn’t nice enough to charge $25 a night for parking. For that reason, I would choose somewhere else.
V

Vered

26 Jul 2024 - 28 Jul 2024
reviewed on hcom

4 out of 5 stars

The hotel is charming. The patio is perfect place for breakfast. It is close to the airport and 15 min from the beach, so that is a compromise to take into account
K

Kathleen

12 Jul 2024 - 14 Jul 2024
reviewed on expedia

4 out of 5 stars

Great stay, but wish they were up front about charging for parking and pets
S

Shaun

20 Jul 2024 - 21 Jul 2024
reviewed on expedia

3 out of 5 stars

Very disappointed in no breakfast and charging $25 for parking in an unsecured parking lot in an area fairly isolated. I can understand parking fees in a large downtown area, not here. It will affect my choosing this hotel again.
K

Kristel

18 Jul 2024 - 20 Jul 2024
reviewed on travelocity

2 out of 5 stars

Our stay at Le Chateau Garden Bistro Ayres Hotel was extremely disappointing. From the moment we arrived, the front desk attendant was incredibly rude and unwelcoming. She didn't bother to explain any additional fees or policies, including the exorbitant pet fees. We traveled with our pets assuming it was included, only to find out later that there's a $150 pet fee per room plus an additional $50 per night per pet! This information was not communicated upfront and left us feeling blindsided. To add insult to injury, we were also charged $50 for parking for each of our two cars, totaling $100 for just two nights. This was another unexpected expense that was not disclosed clearly on their website or during check-in. The most absurd part of our stay was when housekeeping reported our pet to the front desk and we received a call demanding that we pay the pet fee immediately. This was embarrassing and completely unprofessional. Additionally, we were surprised with a deposit fee because the front desk "forgot" to charge us the first night. This oversight is unacceptable and reflects poorly on their management and operational standards. Overall, our experience at Le Chateau Garden Bistro Ayres Hotel was marred by hidden fees, rude staff, and poor communication. We do not recommend this hotel to anyone looking for a pleasant and transparent stay.
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