Hampton Inn & Suites Irvine-Orange County Airport

We had an excellent stay on our last leg of our vacation.. they let us check in early and took us to airport everything was great!!

This is the worst hotel ever experienced. The front desk is terrible with bad attitude. Their parking is $28 per night but the front desk explained $28 during stay they don’t even know their job. The sheets have multiple spots and when reached out to the front desk they said it is because of washing it too much and acts like it is normal. The staffs are very rude at the front desk, they don’t smile and not welcoming at all. Full of depressed people.

I flew into Orange County (John Wayne) Airport to attend my 50th High School Reunion. I picked Hampton due to it's proximity to the airport, its airport shuttle service, and reasonable price. I really enjoyed my stay. This hotel feels like it's brand new. Contemporary styling and young staff. The room was a bit small but it had everything. I enjoyed the feature of a single barn door that serves both the closet and bathroom. The room was quiet and the bed was perfect, not too soft or hard. Breakfast was better than most places. A meat (bacon and two types of sausage), eggs (scrambled or omelet), and potatoes were carried each day. They also had waffles, toast, cereals, fruit, and yogurt. Complement to the chief and wait staff. The location is also within walking distance to several restaurants including El Toritto which has great margaritas and daily happy hour.

Hotel is clean friendly and parking was great! Only issue was we booked for a 2 bed and was givin a 1 bed staff made change bit said its hotels.com who causes that issue

We found several ants in the bathroom almost every nights that we stayed. Also in suburbs where there are extra spaces, they still charge extra parking fee about $30/night.... not a good service at all.

morning. The sofa bed was terrible, and my daughter complained of back pain. The next day, around noon, instead of moving us back to our original room, the front desk put us in a room on the third floor. I specifically asked them to ensure there were no ants. We dropped our bags and went out, but when we returned around 9:30 pm,we found many ants in the bathroom. We immediately called the front desk again. They said they would move us to a different room and offered another night of complimentary parking but said they couldn't do much else. They admitted that some rooms have ants and are usually put out of service. They moved us to the fourth floor. This was highly inconvenient, as we had to change rooms four times in two days, which is unacceptable. I'm not sure if the front desk was irritated with our complaints, but when she gave us the key card, it didn't work. I had to ask my daughter's boyfriend to go back down. When he arrived, she admitted she knew the key card wouldn't work. This hotel likely has an ant infestation, which poses health hazards. Management should address this issue immediately. This morning, ants in the AC window area.

Everything but being charged for parking was excellent.

They offer a shuttle service but it’s not available after 10 PM (other hotels have done it before, even sending an Uber when shuttle not available) they did not provide it so I must pay a Lift car.

I was over charged for parking unfortunately

As a disabled person, I never pay for parking. Only on this hotel I have to pay $28 per night. I have talked to the manager to get free parking but he refused. Also the breakfast was not good. Never stay at that place again.