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Elena
10 Jul 2024 - 11 Jul 2024
reviewed on expedia
3 out of 5 stars
10/10 location
I only stayed one night so can't say much about staff.
the carpet in the 1st floor needed to be replaced about 10 years ago.
The "free" breakfast was INEDIBLE! Look, if you can't do it right then don't offer it! I would have then plan accordingly to have bkfast somewhere else or stay across in Hilton Garden and pay the $16 pp bkfast buffet. As it happened, I picked your hotel for the convenience of free breakfast on site, but could not eat the VERY stale bagels or the awful fake eggs and bacon. I mean, I have had a lot of hotel breakfast but have never seen this level of AWFUL!! So I had to get in my flight hungry, not cool. I think most people would rather pay and eat than go hungry. Please fix that. ended up paying $160 for an outdated and not so clean motel.
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LARA
26 Jun 2024 - 27 Jun 2024
reviewed on hcom
5 out of 5 stars
Very good Hotel close to the airport. The only suggestion to improve is the breakfast as it is very limited and noting healthy
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Kathie
22 Jun 2024 - 23 Jun 2024
reviewed on travelocity
5 out of 5 stars
Well maintained property convenient to downtown. Love the free parking. Perfect for a quick trip.
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Mark
26 Apr 2024 - 28 Apr 2024
reviewed on expedia
5 out of 5 stars
Sitting at their pool, you would think you are at a resort somewhere away from it all, despite being next to two highways and the airport. The surrounding buildings and landscaping block views and mitigate noise.
Suites are great, breakfast is decent, and staff service is outstanding. Parking is a PAIN because you must park in a garage with small spaces, but it's free.
There is one restaurant within walking distance but you really need a car to stay here. If you have a car, you are very centrally located to downtown, the airport, shopping, and the causeway. I would absolutely stay here again.
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Chelsea
Invalid Date - Invalid Date
reviewed on expedia
4 out of 5 stars
My family stayed in a two room suite for a week and we enjoyed our stay!
Pros:
-All the staff we encountered were friendly and helpful
-The pool was warm!
-The hotel is right across the street from the airport (this was a huge plus after a long day of travel and you just want to lay down!)
- Housekeeping was wonderful
- Breakfast was good (typical offerings) and the staff worked hard to make sure the food was stocked.
- Parking garage was convenient and we never had a problem finding a space
Cons:
- The mattresses were worn (deep in the middle)
- The showers didn’t drain well (we just lived with it, and didn’t mention it to the hotel)
Overall we would stay here again. Having two bedrooms is a must with teenagers so everyone can have their own space, and bed! This hotel provided what we needed!
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Brett
16 Mar 2024 - 17 Mar 2024
reviewed on expedia
5 out of 5 stars
We were only in the room for about five hours. The room was nicer than I expected. It was clean and the hotel is conveniently located four minutes from the airport.
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Trina
17 Dec 2023 - 28 Dec 2023
reviewed on expedia
4 out of 5 stars
The staff (front desk, breakfast staff, maid staff) were all very nice and accommodating. The rooms were spacious and suited our family just fine, but the mattress and pillows could have been better. Breakfast was pretty standard and staff was very attentive. Location was great, by many stores, restaurants and although minutes from the airport, you did not hear any plans flying by.
The front desk staff stated and sign placed in the room indicated that maid service was every other day, but it was actually after every second day. This wasn't a problem, but was expecting the service to be as as stated. Did lack some toiletry supplies, where we had to ask for on separate occasions, due to staff not providing during housekeeping. Had some problems with the shower head and tub drain was clogged. Both issues were resolved quickly by staff. Shower faucet was leaky.
Overall, our stay was satisfactory.
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Sarah
1 Oct 2023 - 8 Oct 2023
reviewed on travelocity
5 out of 5 stars
We had a lovely stay. Our room was clean and roomy, and we never heard our neighbors or the airport our entire stay.
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Steven
15 Aug 2023 - 16 Aug 2023
reviewed on hcom
4 out of 5 stars
Very clean, room was split into two rooms, living area and bedroom, nice layout. Breakfast was good. Quiet - I was not near elevators. Wifi was easy/worked well. Free parking. I would stay here again.
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lynette
21 Apr 2023 - 22 Apr 2023
reviewed on hcom
5 out of 5 stars
Upon Arrival (2am) Lobby was clean with fresh water, coffee, hot chocolate. We were greeted very nicely by Miss Linda to check in our room. She was the best Hostess I’ve ever checked in at a hotel with. She waited for us for arrival due to our flight being delayed, before system entered us as as a no call no show. FYI always call the hotel if you are going to check in after midnight. Miss Linda was very smart, knowledgeable, respectful, we were given water bottles with the check in for free. Miss Linda found some fruit for my daughter becuz she was so hungry from the flight. She also gave me some phone numbers for a ride to the port terminal and airport. Transportation was $10 a person to the Port or airport. We stayed in 1 bedroom suite with 2 queen beds in the bedroom & a pull out sofa/bed, with a fully equipped kitchen. Water got very hot for my bath just like I love it. Room was Clean, No flaws. Very Spacious. It was Hunby 2 teens & myself. We stayed only 1 night for our cruise next day. Breakfast was good. Didn’t have a waffle maker but maybe they alternate days. This hotel especially with Miss Linda greeting you I HIGHLY Reccomend you stay here. We will Definitely stay here AGAIN & AGAIN.