1/29

Embassy Suites by Hilton West Palm Beach Central

3 1/2 star rated hotel
8.4/10 Very Good
(1000 verified Hotels.com guest reviews)
See real reviews (39)

generated by AI based on family reviews

Overview

The Embassy Suites by Hilton West Palm Beach Central is praised for its convenient location near the airport, with a complimentary shuttle available. Guests consistently highlight the spacious and comfortable rooms, often mentioning the king-size beds. The complimentary breakfast receives positive feedback, with many noting the delicious options available. The hotel also offers a complimentary happy hour and amenities such as a pool and gym. However, some reviews mention that the hotel could benefit from updating its facilities, and some negative comments about shuttle drivers and room cleanliness exist.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Located in West Palm Beach, Embassy Suites by Hilton West Palm Beach Central is in the city center and near the airport. The area's natural beauty can be seen at Arthur R. Marshall Loxahatchee National Wildlife Refuge Visitor Center and Flamingo Park, while Kravis Center For The Performing Arts and Ann Norton Sculpture Gardens are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Palm Beach Kennel Club or National Croquet Center.

Popular amenities

Parking

Airport shuttle at scheduled times
Free area shuttle
Free roundtrip airport shuttle from 4 AM - midnight
Free self parking on site
Free shopping center shuttle
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Free buffet breakfast available daily
Free reception
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

Terrace

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Embassy Suites by Hilton West Palm Beach Central
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

39 reviews

Review data

5 star reviews

56%

4 star reviews

31%

3 star reviews

8%

2 star reviews

0%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Embassy Suites by Hilton West Palm Beach Central

Showing 1 - 10 of 39 reviews

Latest reviews (39)

K

Kimberly

1 Sept 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

The bed was amazing, the views excellent. Grateful for the airport shuttle. Lovely pool and hot tub area. Very clean.
t

teresa

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

5 out of 5 stars

It was ok. Overpriced. They should have Togo breakfast for early flights. For the price of a one night stay. The front desk guy this morning and the shuttle driver where not friendly. To bad they are in the hospitality service. But hey it’s Florida. Rude people.
M

Madeline

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

Nice amenities, close to airport
W

Walter

26 Apr 2024 - 29 Apr 2024
reviewed on expedia

4 out of 5 stars

Excellent support staff. Very accommodating and centrally located. I enjoyed a drama-free, stress-free relaxing 3 nights. The king suite more than fit my needs with comfortable bedding. I would like to especially thank Shamika at the front desk for all her efforts to accommodate my early flight arrival into West Palm Beach and her meticulous attention to detail. Thank you. I will continue to check Embassy Suites first in the future for my hotel-travel needs.
W

Warren

30 Mar 2024 - 5 Apr 2024
reviewed on expedia

1 out of 5 stars

I have travelled all over the world, and never had to request housekeeping to clean the room, replace towels and turn the bed on a daily basis. In this hotel they missed two days in a row & I had to request them to come in a third day. The sports center had no towels, and the garbage pail was overflowing. The front desk was short staffed at times.
E

Edward

2 Mar 2024 - 3 Mar 2024
reviewed on hcom

5 out of 5 stars

Although we were only there for less than 12 hours, the hotel was perfect for us. Conveniently located near the airport, the room was spacious, clean and comfortable. Breakfast was way better than expected.
A

Agnes

8 Feb 2024 - 11 Feb 2024
reviewed on expedia

4 out of 5 stars

Hotel close to airport, rental car return, close to a lot of restaurants/ attractions.
M

Meghan

19 Feb 2024 - 21 Feb 2024
reviewed on expedia

4 out of 5 stars

Jessie at the Front desk - 5 stars! Great location - strange set up. Bar/restaurant hours extremely limited - you also can not order from the bar if eating at the restaurant - but, you can eat IN the bar off the restaurant menu. We had a lovely corner suite (beware of the blinding lights from the Gulf simulator!). For being next to the elevator and airport, room was quiet! A/C was broken - they fixed it. Tiny ants everywhere in room - front desk just said "sorry".
F

FABIOLA

24 Dec 2023 - 26 Dec 2023
reviewed on expedia

5 out of 5 stars

The property is conveniently located by the airport. It’s clean and the view from my room was beautiful. I also love breakfast and the welcome reception every afternoon.
C

Catherine

6 Feb 2024 - 7 Feb 2024
reviewed on hcom

5 out of 5 stars

My flight was delayed and I reached the hotel at 2 am. The gentleman who checked me in could not have been nicer and quickly checked me in with consummate professionalism and concern for me. I will make this my go-to hotel in West Palm Beach
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels