1/29

Home2 Suites by Hilton West Palm Beach Airport, FL

3 star rated hotel
8.8/10 Excellent
(1000 verified Hotels.com guest reviews)
See real reviews (40)

generated by AI based on family reviews

Overview

Home2 Suites by Hilton West Palm Beach Airport offers guests a convenient and comfortable stay near the airport, with many praising its proximity to the airport and free shuttle service. The hotel is frequently complimented on its clean rooms, friendly and helpful staff, and the included breakfast. While most experiences are positive, some guests have reported inconsistent experiences with the shuttle service, including delays and unreliability at certain times. Additionally, a few reviews mention some cleanliness concerns, particularly in relation to bed linens and overall room tidiness. The breakfast, while generally well-regarded, has also received some criticism regarding the limited variety of options available.

Guest highlights

Exceptionally friendly and helpful staff
Convenient airport shuttle service
Clean and comfortable rooms
Good breakfast

About the hotel

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Weekly housekeeping is available.

Nearby attractions

Home2 Suites by Hilton West Palm Beach Airport, FL is located near the beach and in an area with great airport proximity. Kravis Center For The Performing Arts and Ann Norton Sculpture Gardens are cultural highlights, and some of the area's activities can be experienced at Port of Palm Beach and Lake Trail. Cox Science Center and Aquarium and Club Vegas Casino Arcade are also worth visiting.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center

Outdoor

BBQ grill(s)
Firepit
Outdoor furniture
Picnic area
Pool sun loungers
Terrace

Conveniences

ATM/banking services
Elevator
Front-desk safe
Vending machine
Water dispenser

More

TV in lobby
Water dispenser
map

Reviews that mention...

Hotel Reviews

for Home2 Suites by Hilton West Palm Beach Airport, FL
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

40 reviews

Review data

5 star reviews

58%

4 star reviews

25%

3 star reviews

3%

2 star reviews

5%

1 star reviews

10%

We have selected a sample of reviews which reflect what travellers have said about Home2 Suites by Hilton West Palm Beach Airport, FL

Showing 1 - 10 of 40 reviews

Latest reviews (40)

K

Karen

1 Oct 2024 - 5 Oct 2024
reviewed on hcom

5 out of 5 stars

I cannot say enough good things about the team members here, Rishard at the desk and Katherine who helped with breakfast were wonderful humans. Everyone else we encountered was quick with a hello as well. Comfortable, clean rooms. Super close to airport and freeways.
H

Heidi

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Our airport shuttle service was 10/10 this morning as well
N

Nicole

10 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

It was so clean and they had a shuttle which was very convenient. Both staff members I dealt with were so kind to me, I wish I remembered their names.
R

Robert

23 Apr 2024 - 24 Apr 2024
reviewed on expedia

5 out of 5 stars

Great location, plenty of restaurants walking distance from the hotel. The rooms were laid out well. Staff was pleasant for the most part easy parking.
T

THOMAS

10 Mar 2024 - 11 Mar 2024
reviewed on expedia

1 out of 5 stars

their shuttle was unmanned and no one picked me up. i had to rent a cab to travel 3/4 miles to the hotel
M

Marie

9 Feb 2024 - 10 Feb 2024
reviewed on expedia

4 out of 5 stars

It was clean, easy parking, reasonable prices.
K

Kristine

9 Feb 2024 - 10 Feb 2024
reviewed on travelocity

5 out of 5 stars

Lisa was amazing! From the minute our flight landed, we called for a shuttle pick up. She was there in under 5 minutes, escorted us into the hotel, checked us in and continued to provide excellent service showing us where to get food, drinks, anything we needed and making sure we had everything necessary. Definitely would stay here again!
C

Cynthia

8 Jan 2024 - 9 Jan 2024
reviewed on expedia

5 out of 5 stars

Staff was absolutely delightful!! They picked us up at rental car return and next day to airport with smiles in faces. Good breakfast included with room.
M

Mark

4 Nov 2023 - 5 Nov 2023
reviewed on hcom

5 out of 5 stars

a great and well maintained option next to the airport, from the front desk staff to the shuttle operator everyone was warm and friendly and courteous Room was clean and confortable
P

Philp

4 Oct 2023 - 5 Oct 2023
reviewed on expedia

1 out of 5 stars

Hotel’s shuttle not running tonight die to unforeseen circumstances. Only after some complaining they said they would reimburse me for Uber. When I checked in and presented Uber receipt they said they would only pay about half of that. Just cheesy! Plus, i made a mistake when I originally booked and made reservation for the same day. I realized immediately and tried to cancel, or at least move the deposit to actual day of travel. I made reservation at 11:30PM, but they would let do that so paid for hotel twice. I’m a Hiltons Gold member and that is how they treated me. Further upon checkin i had to ask for a bottle of water. Just chhesy!!!!
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels