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Pomeroy Inn & Suites Prince George

3 1/2 star rated hotel
8.6/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (8)

generated by AI based on family reviews

Overview

The Pomeroy Inn & Suites Prince George receives mixed reviews. While some guests praise the accommodating staff who went above and beyond to resolve issues with room bookings and the convenient location near shopping and dining, along with ample parking, other guests report negative experiences. These include complaints about cleanliness (dirty sheets, wrinkled beds), noise levels (screaming children), and the overall state of repair (a broken elevator and issues with bathroom fixtures). The breakfast is mentioned as being adequate but not outstanding, with some guests highlighting issues with the quality of juice. The hotel seems to be more popular with families due to the pool, but may not be the best choice for business travelers who value a quiet and well-maintained environment.

Guest highlights

Accommodating staff
Convenient location near shopping and dining
Ample parking

About the hotel

Along with free water park access, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Prince George, Pomeroy Inn & Suites Prince George is in the entertainment district. Theatre North West and Prince George Railway and Forestry Museum are cultural highlights, and some of the area's activities can be experienced at Prince George Golf and Curling Club and Prince George Aquatic Centre. Looking to enjoy an event or a game while in town? See what's going on at CN Centre. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 AM–10:00 AM

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

6 on-site accessible parking spaces
Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Children's pool
Free water park access
Indoor pool
Spa tub

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Elevator
Grocery/convenience store
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Pomeroy Inn & Suites Prince George
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

8 reviews

Review data

5 star reviews

38%

4 star reviews

12%

3 star reviews

12%

2 star reviews

38%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Pomeroy Inn & Suites Prince George

Latest reviews (8)

S

Susan

14 Aug 2023 - 15 Aug 2023
reviewed on hcom

2 out of 5 stars

Checked in after a long day of travelling. Had to wait several minutes before someone came to the desk. The clerk was grumpy for lack of a better description. I was booked into an accessible room, which clearly I didn't need but there was no attempt to put me in a more suitable room and leave that room for someone who may need it. Didn't explain the amenities - breakfast, wifi, pool, etc or even the trick to turning on lights in the room - apparently there is a master switch that has to be on - would have been good to know - I had to call the front desk to ask! She truly made me feel like an inconvenience. For $179 a night, and that was a discounted rate from Expedia, ridiculous for a very basic room. The breakfast was a non-event, all four juices from the dispenser were some watery liquid, definitely not juice. If you prefer a healthy breakfast, you are out of luck. I'm sure this hotel appeals to families with the pool and 'breakfast' but for the business traveler where rest is imperative, I'd give it a firm pass.
R

Robert Matthew

20 Jul 2023 - 22 Jul 2023
reviewed on expedia

5 out of 5 stars

Easy açess and good parking
M

Marla

9 Jun 2023 - 10 Jun 2023
reviewed on orbitz

3 out of 5 stars

Asked for a late check out- my dad had heart surgery in Vancouver, travelled to PG on the way home spent the night to go to my sons lacrosse game. Hotel would only give a 30minutes extra for late check out. Very disappointing as most places I’ve been always allow at least 1 hr.
A

Al

15 May 2023 - 16 May 2023
reviewed on orbitz

5 out of 5 stars

Great place for business travellers
P

Paul

Invalid Date - 2 Jan 2023
reviewed on orbitz

2 out of 5 stars

Strikeout at Pomeroy. The plug in the bath would not stay open during showering. So dirty water would pool around the feet. The hotel cancelled daily room service (unless you asked for it before 10AM). A chintzy move for the most expensive hotel in PG with the slowest elevators in town, no pens on the work desk, and dirty sheets on my second pricey night. The rest was alright - television and cable in good working order, good bed, easy, free parking, varied breakfast selection, adequate location, even if a bit removed from good restaurants (unless you count Montana's). Decent amenities overall. Pomeroy drops the ball on the extras. Dogs permitted in the breakfast area is just too much for me. Two dogs stared intently as I ate my food. It felt as though I were staying in a kennel, not a hotel.
K

Kimberley

14 May 2022 - 15 May 2022
reviewed on orbitz

2 out of 5 stars

Extremely disappointed in the room. The bed was wrinkled and dirty. Then elevator broke while downstairs and had no way up to 4 floor briefly. They fixed and that was great, however it was a precursor to the screaming children running up and down the halls till past Midnight, up and down the stairs. The pool, we booked our time, but lazy parents sat there while at least 20 plus girls screamed and screamed while going in 8’s down the slide. Parents?, nope they were watching. The screams were unbearable inside the pool. No staff came to check or tell them not to be so unsafe. Again at 7am slamming doors and running until checkout. Not recommended if you come without kids. Would not come back for the price.
A

24 Sept 2024 - 25 Sept 2024
reviewed on hcom

5 out of 5 stars

I was traveling with family and had booked 2 rooms. At check in we discovered that both rooms were lacking an extra bed we required. At that time the front desk clerk went above and beyond insuring we got a different room with a bed required. He was very polite and accommodating.
A

11 Dec 2019 - 14 Dec 2019
reviewed on expedia

4 out of 5 stars

Very good location to mall and Dining,Lots of parking
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